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Digital supply chain

Datacom’s digital supply chain solution creates real-time visibility and integration across your network.
Digital supply chain
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Create real-time visibility and integration across your network.

Datacom is well-entrenched in the digital supply chain story of New Zealand. We design, build, and maintain digital supply chain solutions to optimise our clients’ businesses, and shape the future of the transportation and logistics industry. 

Our systems cover in-field tracking and freight management, and we provide full visibility of all events across your network. We also cover and integrate human resources, payroll, and enterprise resource planning platforms. With Datacom, we can help begin your digital transformation journey and accelerate it to success.

For many clients, digital transformation starts with the replacement of paper-based systems in critical areas of the business. They see vast improvements in cost savings and efficiency by implementing digital systems into areas such as customer interactions (booking, billing, and event tracking), customer service, and exception management.  

Our digital supply chain solution also integrates critical systems across the business, and between customers and receivers. This enables real-time updates and removes significant waste, such as manual and paper processing.

The deployment of advanced analytics to deliver smart, accurate forecasting and visibility, allows clients to move ahead of the competition.

Success is about seeing the freight that moved, not just moving the freight.

DFW
Dave Ffowcs-Williams
Head of Transport and Logistics, Datacom

Transparency and visibility

Be able to see everything in your supply chain as it happens.

Improve profitability

Reduce operating costs and increase asset utilisation.

Staff retention

Encourage job satisfaction by giving your team the tools they need to do their jobs well.

Remove paperwork and friction

Get rid of manual processes and unnecessary paperwork. Utilise seamless and integrated transactions instead.

Our expertise includes

  • Integration icon
    Integration
    Cut through the web of different systems and complications to get to simple, responsive tools.
  • Real-time tracking and visibility icon
    Real-time tracking and visibility
    Get transparent traceability and reporting of how freight is tracking in real-time.
  • Customer tracking and communication icon
    Customer tracking and communication
    Your customers will be able to monitor the movement of their request themselves. They can check and communicate with you with ease.
  • Asset management icon
    Asset management
    Manage pallets, assets, or containers with best-in-breed people, process, and technology.
  • Full-fleet optimisation and run scheduling icon
    Full-fleet optimisation and run scheduling
    A run scheduling system is the best option to make the most of your fleet assets and provide a better level of customer service at a reasonably low cost.
  • Geospatial tools icon
    Geospatial tools
    Quickly view a team’s location and current status. Our map view helps management and operation teams quickly locate assets, staff, and work that may need attention.
  • Supply chain process consultancy icon
    Supply chain process consultancy
    We can input into your strategy for the delivery and management of systems to reduce the cost of operations and increase market-facing services.
  • Datacom icon
    Datacom Tempo
    Track event management and process optimisation (Tempo) is used by businesses and drivers to provide end-to-end visibility of processes and events.

Discover more

Energy and efficiency for Genesis How Genesis got real time reporting, removed one million pieces of paper out of its LPG business processes and will reduce operating costs by 10% through collaboration with Datacom. Datacom
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  • Energy & utilities
Panic in the supply chain: controlling the oscillation Dave Ffowcs-Williams gives you an insight into how much COVID-19 has impacted the industry and why, at the back of the revolving conveyor belt of panic and low stock, hope still remains. Dave Ffowcs-Williams
Read more
  • Transportation & logistics
Panic in the supply chain: controlling the oscillation In part two, Datacom’s Head of Supply Chain, Dave Ffowcs-Williams, reveals further insight into the effects of COVID-19 on New Zealand’s supply chain, and how your business could survive and recover. Dave Ffowcs-Williams
Read more
  • Transportation & logistics

Useful links

Extended logistics

Reduce costs and improve efficiency with Datacom's extended logistics supply chain.