MyDatascape is the customer portal module within the Datascape Enterprise suite. It's a great way for councils to engage with their community in a way that suits their customers' lifestyle. It provides customers with a secure, private, personalised, and fully functional digital window into your services. It's the digital equivalent of the front counter at reception and we have a library of processes ready for implementation to get up and running straight away.
MyDatascape provides a view of your services that are available digitally and gives customers quick access to common functions, like paying their bills online or requesting a service.
Customers who register to use MyDatascape can log in and access a personalised view of your services. They can conveniently see what money they owe and their payment history. They can see how their request is progressing, and they can interact with staff directly.
MyDatascape provides a level of digital customer service demanded by today's citizens, especially in times of restricted contact and travel.