A multi-device screen mockup of MyDatascape

MyDatascape

Interact with your customers online with the customer-focused MyDatascape portal.

Interact with your customers online with MyDatascape.

MyDatascape is the customer portal module within the Datascape Enterprise suite. It's a great way for councils to engage with their community in a way that suits their customers' lifestyle. It provides customers with a secure, private, personalised, and fully functional digital window into your services. It's the digital equivalent of the front counter at reception and we have a library of processes ready for implementation to get up and running straight away.

MyDatascape provides a view of your services that are available digitally and gives customers quick access to common functions, like paying their bills online or requesting a service.

Customers who register to use MyDatascape can log in and access a personalised view of your services. They can conveniently see what money they owe and their payment history. They can see how their request is progressing, and they can interact with staff directly. 

MyDatascape provides a level of digital customer service demanded by today's citizens, especially in times of restricted contact and travel.

Enable your community
Reduce manual processes
Any device
Improved visibility
Light Blue tick icon
Enable your community

Meet your community’s expectations by providing a digital channel for applications, payments, requests, bookings, and more.

A person next to a tick marking
Enable your community
Light Blue tick icon

Enable your community

Meet your community’s expectations by providing a digital channel for applications, payments, requests, bookings, and more.

Reduce manual processes

Reduce manual processes

Your customers' digital interactions flow through into our Datascape Enterprise products, reducing back-office data entry, processing, and increasing workflow automation.

Any device

Any device

Your customers can access their information and pay their bills from any device with an internet connection.

Improved visibility

Improved visibility

Your customers can see the status of their requests at a glance and rest assured they're being worked on.

Our expertise includes

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