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Experience platforms

Harness the power of Datacom's digital experience platforms.

Designing and delivering consistent customer experience across every platform.

Your customers will interact with your business across a range of channels. We know that this means you must offer a consistent experience across every touchpoint. Through our multi-experience solution, our UX teams will help integrate your channels from online to mobile, right through to emails and your customer relationship management (CRM) platform.

Using our multi-experience solution, we connect your IT and software ecosystems to help you provide a connected customer experience no matter where your customers interact with your business.

We're leaders in enabling organisations to create omnichannel experiences that are consistent and informed by previous interactions across your customer journeys. We capture data and insights to inform future interactions across all touchpoints. We'll help you achieve integrated experiences to ensure your customers' experiences are friction-free.

A great, consistent user experience across every interaction is not the result of luck or chance. It is the considered result of design, and one of the most effective, and attainable strategies any organisation can achieve.

GW
Greg Whitham
CX consulting director, Datacom Advisory

Seamless, relevant experiences

Ensure consistency and minimise dropouts from would-be customers. Benefit from quality, connected experiences.

Personalised experiences, informed by data

Data, insights, and digital assets work best when integrated across multiple touchpoints. They help build a comprehensive view of your customer. Your business can fully leverage the value of your customer base.

Each customer interaction counts

Every digital interaction you have with your current and future customers is important. We ensure that opportunities to capture and build a competitive market advantage are not lost.

Expert advice

Our experts help guide you to the platform you need, and then our deep domain expertise enable you to unlock potential.

Our expertise includes

Useful links

CRM

Datacom's powerful CRM solutions bring personalised experiences to the forefront.

Enterprise resource planning

Leverage the full benefits of enterprise resourcing planning with Datacom.

Modern workplace

Embrace new ways of working with Datacom's modern workplace solutions.

Customer experience strategy

Creating a consistent and connected customer experience.