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Genesys Cloud uses the power of Amazon Web Services' cloud-based platform to provide your business with the solutions to build and deploy leading contact centre services for your customers.
Offering a suite of cloud-based services, Genesys Cloud helps your business with the tools you need to communicate and collaborate with your customers and your employees. It draws on the latest artificial intelligence innovations to automate labour-intensive tasks, ensuring your customers get fast, accurate information at a time that suits them.
Built with security at the forefront, you can rest assured that your data is safe.
As Genesys Cloud is based on an open-technology platform, you can increase your operations as your business grows. Choose what you'd like to use at any given time.
As Genesys Cloud is based on an open-technology platform, you can increase your operations as your business grows. Choose what you'd like to use at any given time.
Manage all your customer and employee engagement tools from one platform.
Integrate with your customer resource management (CRM) tools, automate tasks and boost sales.
