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Is the public sector business as usual? Mark Peach surveys how the escalating cost of some public services, coupled with the economic impact of COVID-19, requires a new approach in government.
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App modernisation: The 2021 trends and strategies to watch In the third event of our #RightCloud Conversations series, supported by Microsoft, panellists discussed key strategies for application modernisation projects and how to unlock real value. Hosted by Datacom
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  • Event
  • Transportation & logistics
  • Transportation & logistics
03-03-2021 Embracing change and the new world of COVID-19 Key trends and expectations were thrown out the window when COVID-19 hit, so where to from here? The third piece discussing application modernisation in Datacom’s series of #RightCloud Conversations. Alexandra Coates
  • Event
  • Technology
02-03-2021 Customer Contact Week Disrupt 2021 Hear from Stacey Tomasoni, managing director, Connect, on how to reimagine the future of customer contact strategies in the post-pandemic era and transform your contact centre journey. Datacom
  • Technology
  • Technology
26-02-2021 Delivering world-class CX during challenging times Organisations are seeing unprecedented pressures on their service delivery. This is accelerating a shift to using technology to better leverage the human element of customer service. Stacey Tomasoni
  • Public sector
  • Public sector
22-02-2021 Avoiding Facebook fatigue When Facebook blocked professional media outlets from sharing their content in Australia, councils and government departments also found their content blocked, proving alternative channels are key. Mark Matijevic
  • Public sector
  • Public sector
22-02-2021 A better way forward for our public sector By avoiding duplication of effort across government and truly collaborating, New Zealand can channel more resources towards tackling the big issues facing it. Datacom's Dr Hazel Bradshaw explores how. Dr Hazel Bradshaw
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