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Experience

We create technology experiences that optimise what you do today and prepare your business for tomorrow, so you can achieve the future you have in mind for your people, customers and organisation.

Our digital transformation services help design people-centred digital experiences.

Technology is the enabler that turns almost anything we can imagine into reality. But it can’t exist in a vacuum – it’s powered by people, relationships and connections, and it’s delivered through trusted partnerships, valued expertise and digital know-how.

Our business designs engaging and meaningful digital transformation solutions with empathy for the people who will use them, while ensuring that the processes and platforms they’re built on are fit-for-purpose and future-ready.

The best digital experiences align your business purpose and strategy with the needs of your customers and staff. With our help, you can expand your customer base, create better customer experiences, attract and retain amazing talent, and generate momentum and resilience for the future.

Our business transformation team is a collective of strategists, digital designers, service designers, solutions architects, business analysts, change managers, Agile coaches and content specialists, all united by curiosity and innovative thinking.

Orient and equip your business to build strong digital foundations and seize today’s opportunities.

Optimise for today’s challenges

Create your digital transformation strategy today to make the most of your business potential. Our strategists, researchers and designers can help you:

  • Understand the dynamics of the ecosystem in which your business operates.
  • Seize opportunities to unlock value early.
  • Identify operational risk, reduce costs, and make sure your people’s capacity and capabilities are perfectly in sync.
  • Take stock of your current systems and identify areas for improvement.
  • Define your objectives and make decisions based on data insights.
  • Make sure your digital strategy is aligned with the needs of your customers, staff and overall business strategy.
  • Build strong foundations that supports future business growth and momentum.
A women writing on a post-it note in a strategy workshop with her team

Grow your digital capabilities and empower your people, with an eye on the future.

Scale up your business

Expand, diversify and generate the momentum you need. By working with us to design better customer and employee experiences, you can:

  • Re-imagine the way you work in order to attract great people and equip them to drive your business forward.
  • Reduce risk and raise brand awareness.
  • Increase productivity by giving your staff the tools they need to work more effectively.
  • Enhance collaboration, both within your team and with your customers.
  • Deliver service excellence through cohesive channel alignment.
  • Create a culture of innovation that can help you keep pace as technology enables even more exciting change.
A young women using augmented reality hologram with both hands

Plan for and invest in resilient, future-ready technologies that can help your business go the distance.

Navigate the future

Discover how to leverage what’s coming next. We provide digital transformation consulting to focus on how your business can make the most of tomorrow’s technology to:

  • Understand where technological change will most impact your organisation.
  • Put practical steps in place so you can harness potential and avoid the pitfalls.
  • Identify experiments that are worth doing and risks that are worth taking.
  • Maximise your social impact over the long-term.
  • Make a practical plan that can help your business become more sustainable, more diverse, more connected and more inspiring – both for your team and your customers.
  • Review your plans and renew your initiatives to make sure you stay ahead of the curve.
A man wearing VR Glasses and smiling

Re-design how your business operates today to make the most of your potential with innovative end-to-end solutions.

Datacom offers true end-to-end solutions – from digital transformation strategy, ideation and design to delivery and implementation – which means you don’t need third party agencies in the mix. We talk like humans, not technical manuals, and we don’t design anything we can’t build and deliver.

We’ll help you find the right combination of current and future technologies to deliver your products, services and content to new customers in innovative ways – and help you get measurable results.

Our integrated processes enable us to go from idea to MVP in as little as four months. We work with a wide range of partners, but we’re platform-agnostic – we design the best solutions for your needs, along with a practical plan for how to get there.

Frequently asked questions

What are digital transformation services?

Digital transformation services are strategies and solutions that integrate digital technology across a business, altering operations and customer value delivery. It’s more than IT upgrades; it’s about reinventing processes and experiences to foster innovation and growth. A strong strategy requires ongoing adaptation to new technologies to stay competitive. The aim is to foster a digital-first culture, enhancing consultancy services, and creating smooth experiences for employees and customers, boosting efficiency and agility.

Why do companies want digital transformation?

Companies embark on digital transformation to stay competitive in a rapidly evolving technological landscape. By leveraging digital transformation services, they can reimagine their business processes, enhance customer experiences, and foster innovation. A robust digital transformation strategy is pivotal for integrating advanced technologies like AI and cloud computing, which drive efficiency and agility. Digital transformation consultancy plays a critical role in guiding businesses through this complex journey. Digital transformation is not just about technology—it’s about securing a future-proof position in a dynamic market.

What does a digital transformation consultancy do?

A digital transformation consultancy empowers organisations to navigate the complexities of modernising their operations, by providing expert guidance on digital transformation strategy and implementation. These consultancies offer digital transformation services that are tailored to unlock new business value through innovative technology solutions. They work closely with clients to craft a bespoke digital transformation strategy, ensuring that digital initiatives align with business goals and drive efficiency, agility, and growth. By leveraging their expertise in digital transformation consulting, they assist businesses in transforming their processes and culture.