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Asset recovery service hero image

Asset recovery service

Dispose of old IT assets securely and responsibly with Datacom's asset recovery service.

Dispose of old IT assets securely and responsibly with Datacom's asset recovery service.

Datacom's asset recovery service buys back your IT assets. Whether it’s because of a planned refresh cycle or a technology upgrade, you may no longer need some of your IT assets.

Trade in the IT assets that are either surplus to your needs or being replaced by new equipment (depending on the asset and its age) and we’ll provide all of the collection and compliant data-wiping services along with ISO-certified data erasure certificates.

The process is quick and easy. Email a list of your assets and we can get you a no-obligation quote. 

Datacom’s asset recovery service is a great avenue to increase our customer’s IT budgets by repurposing unused IT equipment back into market.

PS
Peter Stein
GM strategy, Product Solutions Group (PSG) — Australia

Money back

Replenish some of the funds from end-of-life technology assets by trading them in.

Convenient data wiping

We offer flexible and convenient data wiping options (onsite and offsite). Our data-wiping and collection of assets deliver peace of mind.

Social responsibility

Datacom's asset recovery service focuses on repurposing rather than destructing devices and technology.

Ability to decommission

Our trained team can come on-site to uninstall and decommission your IT equipment prior to collection.

Our expertise includes

  • Asset buy back icon
    Asset buy back
    We buy in bulk from schools, universities, SMBs, and corporate organisations, as well as lease and finance companies.
  • Logistics icon
    Logistics
    With locations in every major centre and region across Australia and New Zealand, we can organise collections from almost anywhere and provide a next-day service for some major metropolitan areas.
  • Removal icon
    Removal
    Our trained team can come on-site to uninstall and decommission your IT equipment prior to collection from almost anywhere in Australia and New Zealand.
  • Asset tagging icon
    Asset tagging
    Our asset tagging programme helps to increase productivity and reduce service costs. It provides an effective way to keep track of the technology assets your company owns.
  • Data wipe icon
    Data wipe
    We do data wiping and data destruction for assets that we buy from you. We carry out one-pass, three-pass, and seven-pass wipes. All data wipes come with ISO-certified data erasure certificates.
  • Lifecycle management icon
    Lifecycle managment
    Make the most of your IT assets throughout their life. We provide a complete service to manage your technology assets. Learn more

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Frequently asked questions

What is buy back?

Buy back is the process of trading in your IT assets that are either surplus to your needs or being replaced by new equipment.

What ISO accreditations does Datacom hold?

We are ISO 9001-certified and AS/NZS 5377-certified.

What are your data wiping standards and certificates?

We offer one-pass, three-pass, and seven-pass data wipes. We also offer drive destruction if absolutely necessary. Our compliant data-destruction certificates are issued upon completion. 

What percentage of stock goes to landfill?

Nothing goes to landfill. Of the IT assets that go through our asset recovery service, 5 per cent goes to e-waste and the rest gets repurposed. Repurposed devices are data wiped, cleaned, and redeployed to users across the world.

Can you do onsite data wiping?

We offer onsite data wiping for both end-user compute and enterprise infrastructure.

What types of equipment are you looking for?

Tablets, smartphones, handheld scanners, notebooks, desktops, servers, storage, switches, and routers, to name just a few.

Who transports the goods?

We use specialist logistics partners to perform onsite packing and removal of assets. They also look after the transportation of the assets.

Are the assets insured?

All assets are fully insured both in transit and when they are stored.

Where are the assets stored?

We have warehouse facilities in New South Wales, Western Australia, Queensland, and South Australia.

Useful links

Extended logistics

Reduce costs and improve efficiency with Datacom's extended logistics supply chain.

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Achieve the best technology and business outcomes with Datacom's vendor partnerships.

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