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Microsoft Dynamics 365

Get the right insight to redefine the future with Datacom, Microsoft Dynamics 365, and Power Platform.

Forsee a better tomorrow, today.

Connect, streamline, and automate your business with Datacom and Microsoft Dynamics 365. Achieve internal optimisation for your teams, and external enjoyment for your customers.

We utilise Microsoft Dynamics 365 to bring together your customer relationship management (CRM), enterprise resource planning (ERP), and human resource (HR) platforms, to ensure you achieve the single, cohesive experience your business needs.

Utilising Microsoft Dynamics 365, we enable you to get access to incredible capability, intellectual property (IP), and know-how across expertise including marketing, sales, customer service, field service, project operations, human resources, finance, supply chain, and commerce. We can help you realise your ambitions through the smart and transparent application of the Microsoft Dynamics 365 ecosystem into your business.

Give your staff a single solution that works closely with the familiar tools of Office 365, Teams, Azure, and the wider Microsoft ecosystem. You'll supercharge their ability to execute on the vision you have set them.

We can also integrate with a variety of partners and products to help you get the most out of the Dynamics 365 solution. Our partnership with global specialist VeriPark helps us develop capabilities such as omnichannel banking, acquisition and cross-sell, loan origination, and world-class next best action.

Microsoft Dynamics 365 integrates with Adobe Experience Manager (AEM) to help businesses manage customer experience (CX) from beginning to end. Bring all your sales and marketing data and processes together. Gain a comprehensive view of customers and create personal, consistent, and connected experiences.

Similarly, integrating with ExFlow and Xpertdoc allows businesses to automate invoicing, document generation, and processes.

Datacom specialists span New Zealand and Australia and have proven success in delivering Microsoft Dynamics 365 solutions for corporate, enterprise, and government agencies, as well as complex smaller organisations.

This project [core finance implementation], ran under the radar, resulting in a low-noise, high-quality delivery.

Wayne Bloem
Head of Operational Excellence, Kotahi Logistics

End-to-end experience

Our highly successful end-to-end business transformation projects are award-winning. They leverage the full breadth and depth of the Microsoft Dynamics 365 platform. You can trust us to deliver solutions that work across your entire business.

Tackle complexities

We take on complex work and thrive on projects that require intensity and bravery in execution. Our customers benefit from our 50-year track record of providing cutting-edge solutions with a flexible, hands-on approach to ensure you remain productive during any transformation project. We are not afraid of a challenge and can make your vision a reality.

Deep industry experience

We bring our wealth of experience in planning, implementing, and maintaining Dynamics 365 within complex industries, including financial services, insurance, primary industries, transportation and logistics, and government. Every business and organisation is unique, and we seek to bring our strong IP and know-how to derisk and accelerate implementations in these industries.

A platform that delivers

Microsoft Dynamics 365 can help drive your business transformation goals, and improve customer satisfaction and operating efficiency and insight. The connected, evergreen cloud platform can help you focus on what’s most important — business value and experience — whilst making sure your business continues to operate without downtime, patching, and platform management.

Our expertise includes

Frequently asked questions

Why would I choose to work with Datacom?

Datacom has a large team experienced in successfully delivering complex business transformation projects. We leverage the full end-to-end capability of the Microsoft Dynamics 365 platform, Microsoft Azure, and Microsoft's Power Platform.

Why would I choose Microsoft Dynamics 365 as a solution?

It's a platform to grow on. It’s comprehensive, connected, and complete. It enables your business to focus on how to release value rather than worrying about plumbing integration and infrastructure.

How do I get started with Datacom and Microsoft Dynamics 365?

We are more than happy to help guide you through this process. We encourage you to get in touch for a coffee as early in your journey as possible. We’ve seen it done right and done wrong, so let us help you learn from our experience.

ERP implementations are costly and confusing. How can Datacom help de-risk our business transformation?

We can deliver a 1–3 day assessment of your ERP programme and readiness. We’ll provide you with a clear set of guidelines as to your readiness, the potential scope, cost, and timetable for an implementation. This helps you identify what needs to be changed before you embark on a transformation, as well as prepare and ready your business case for approval.



Useful links

Customer relationship management

Datacom's powerful CRM solutions bring personalised experiences to the forefront.

Enterprise resource planning

Leverage the full benefits of enterprise resourcing planning with Datacom.