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Microsoft Dynamics 365

Accelerate your business with Datacom and Microsoft Dynamics 365.
Microsoft Dynamics 365
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Accelerate your business with Datacom and Microsoft Dynamics 365.

Connect, streamline, and automate your business, both internally and with your customers. With Microsoft Dynamics 365, we bring together your customer relationship management (CRM) and enterprise resource planning (ERP) platforms, ensuring you achieve the single and cohesive experience your business needs.

By partnering with Datacom, you will access incredible capability across marketing, sales, customer service, field service, project operations, human resources, finance, operations, and commerce.

Datacom specialists across New Zealand and Australia have proven success in delivering Microsoft Dynamics 365 for large corporate, enterprise, and government agencies, as well as complex, smaller organisations.

Give your staff a single solution that works closely with the familiar tools of Microsoft, including Office 365, Teams, and Azure, and the wider Microsoft ecosystem. Empower your staff to execute your vision.

Dynamics 365 Health

Accelerate client-centred coordinated care with our CRM packaged solution for healthcare. Moving to a modern health focused business application platform we can help you:

  • Optimise operations and clinical effectiveness
  • Drive operational efficiency
  • Personalise client engagement
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Dynamics 365 Customer Service

Accelerate better customer service with our CRM packaged solution to support customers anytime, anywhere. By implementing a modern customer service and case management business application system, we can help government organisations to:

  • Personalise customer engagement
  • Deliver fast, consistent service
  • Create stronger brand loyalty
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A key reason behind choosing Dynamics is that one of our IT strategies is ‘cloud first’, so we can allow our IT teams to focus on working with the business and getting real value from our platforms, rather than spending time managing infrastructure.

HA
Hamish Archer
General manager, technology, TSB

End-to-end experience

Our award-winning and highly successful end-to-end business transformation projects leverage the full breadth and depth of the Microsoft Dynamics 365 platform. Trust us to deliver solutions which work across your entire business.

Reducing complexity

Benefit from Datacom’s 50-year track record of providing cutting-edge solutions with a flexible, hands-on approach to ensure you remain productive during any transformation project. We take on complex work and thrive on projects which require intensity and bravery to execute. We are not afraid of a challenge and can make your vision a reality.

Deep industry experience

We have a wealth of experience in planning, implementing and maintaining Microsoft Dynamics 365 across complex industries, including financial services, agriculture, and government. We understand the challenges faced in these industries and know how to maximise our engagements to help you achieve the most.

Our expertise includes

  • Automate financial operations icon
    Automate financial operations
    Modernise your global financial operations. Monitor in real time, predict future outcomes, and make data-driven decisions to drive business growth.
  • Operations icon
    Operations
    Use insights and intelligence from AI and IoT across planning, production, stock, warehouse, and transportation management to maximise operational efficiency, product quality, and profitability.
  • Human resources icon
    Human resources
    Transform employee experiences, optimise HR programmes, increase organisational agility and uncover workforce insights. Your people are your biggest asset, treat them that way.
  • Power platform icon
    Power platform
    Bring your business applications closer to your customers and staff with the full suite of Microsoft capabilities. The power platform supports the digitisation and automation of your business.
  • Adobe Experience Manager icon
    Adobe Experience Manager
    Manage customer experience from beginning to end. Bring together sales, marketing data, and processes. Gain a comprehensive view of customers and create personal, consistent and connected experiences.
  • ExFlow icon
    ExFlow
    Automate your invoicing. Move your team onto higher-value activities and reduce errors through invoicing automation. Approve from anywhere, automate, and resolve issues faster.
  • Veripark icon
    Veripark
    Our partnership with global specialist VeriPark helps us develop capabilities such as omni-channel banking, acquisition and cross-sell, loan origination, and world-class next best action.
  • Xpertdoc icon
    Xpertdoc
    Automate your business document generation and processes. Xpertdoc streamlines your data from Microsoft Dynamics 365, and even various sources, and delivers consistent, accurate collateral every time.

Discover more

Utilising the cloud to help manage Australian soil When Victorian Land Registry Services wanted to migrate its apps to the cloud, it needed help laying down the foundation. Only then, could the power of the cloud grow its data.
Read more
  • Public sector
The logical choice for digital transformation Datacom takes Kotahi to the cloud and equips it with a financial management system to match the scope of its global export ambitions.
Read more
  • Financial services

Frequently asked questions

Why would I choose to work with Datacom?

Datacom has a large team experienced in successfully delivering complex business transformation projects. We leverage the full end-to-end capability of the Microsoft Dynamics 365 platform.

Why would I choose Microsoft Dynamics 365 as a solution?

It's a platform to grow on. It’s comprehensive, connected, and complete. It enables your business to focus on how to release value rather than worrying about plumbing integration and infrastructure. 

How do I get started with Datacom and Microsoft Dynamics 365?

We are more than happy to help guide you through this process. We encourage you to get in touch for a coffee as early in your journey as possible. We’ve seen it done right and done wrong, so let us help you learn from our experience.

ERP (enterprise resource planning) implementations are costly and confusing. How can Datacom help de-risk our business transformation?

We can deliver a 1-3 day assessment of your ERP programme and readiness. We'll provide you with a clear set of guidelines as to your readiness, the potential scope, cost, and timetable for an implementation. This helps you identify what needs to be changed before you embark on a transformation, as well as prepare and ready your business case for approval.