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Microsoft Dynamics 365

Accelerate your business with Datacom and Microsoft Dynamics 365.

Accelerate your business with Datacom and Microsoft Dynamics 365.

Connect, streamline, and automate your business, both internally and with your customers. With Microsoft Dynamics 365, we bring together your customer relationship management (CRM) and enterprise resource planning (ERP) platforms, ensuring you achieve the single and cohesive experience your business needs.

By partnering with Datacom, you will access incredible capability across marketing, sales, customer service, field service, project operations, human resources, finance, operations, and commerce.

Datacom specialists across New Zealand and Australia have proven success in delivering Microsoft Dynamics 365 for large corporate, enterprise, and government agencies, as well as complex, smaller organisations.

Give your staff a single solution that works closely with the familiar tools of Microsoft, including Office 365, Teams, and Azure, and the wider Microsoft ecosystem. Empower your staff to execute your vision.

Dynamics 365 Health

Accelerate client-centred coordinated care with our CRM packaged solution for healthcare. Moving to a modern health focused business application platform we can help you:

  • Optimise operations and clinical effectiveness
  • Drive operational efficiency
  • Personalise client engagement
Healthcare workers walking and talking

Dynamics 365 Customer Service

Accelerate better customer service with our CRM packaged solution to support customers anytime, anywhere. By implementing a modern customer service and case management business application system, we can help government organisations to:

  • Personalise customer engagement
  • Deliver fast, consistent service
  • Create stronger brand loyalty
Young woman answering a customer service call

A key reason behind choosing Dynamics is that one of our IT strategies is ‘cloud first’, so we can allow our IT teams to focus on working with the business and getting real value from our platforms, rather than spending time managing infrastructure.

Hamish Archer
General manager, technology, TSB

End-to-end experience

Our award-winning and highly successful end-to-end business transformation projects leverage the full breadth and depth of the Microsoft Dynamics 365 platform. Trust us to deliver solutions which work across your entire business.

Reducing complexity

Benefit from Datacom’s 50-year track record of providing cutting-edge solutions with a flexible, hands-on approach to ensure you remain productive during any transformation project. We take on complex work and thrive on projects which require intensity and bravery to execute. We are not afraid of a challenge and can make your vision a reality.

Deep industry experience

We have a wealth of experience in planning, implementing and maintaining Microsoft Dynamics 365 across complex industries, including financial services, agriculture, and government. We understand the challenges faced in these industries and know how to maximise our engagements to help you achieve the most.

Our expertise includes

Frequently asked questions

Why would I choose to work with Datacom?

Datacom has a large team experienced in successfully delivering complex business transformation projects. We leverage the full end-to-end capability of the Microsoft Dynamics 365 platform.

Why would I choose Microsoft Dynamics 365 as a solution?

It's a platform to grow on. It’s comprehensive, connected, and complete. It enables your business to focus on how to release value rather than worrying about plumbing integration and infrastructure. 

How do I get started with Datacom and Microsoft Dynamics 365?

We are more than happy to help guide you through this process. We encourage you to get in touch for a coffee as early in your journey as possible. We’ve seen it done right and done wrong, so let us help you learn from our experience.

ERP (enterprise resource planning) implementations are costly and confusing. How can Datacom help de-risk our business transformation?

We can deliver a 1-3 day assessment of your ERP programme and readiness. We'll provide you with a clear set of guidelines as to your readiness, the potential scope, cost, and timetable for an implementation. This helps you identify what needs to be changed before you embark on a transformation, as well as prepare and ready your business case for approval.