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MyDatascape

Interact with your customers online with the customer-focused MyDatascape portal.

Interact with your customers online with MyDatascape.

MyDatascape is the customer portal module within the Datascape Enterprise suite. It's a great way for councils to engage with their community in a way that suits their customers' lifestyle. It provides customers with a secure, private, personalised, and fully functional digital window into your services. It's the digital equivalent of the front counter at reception and we have a library of processes ready for implementation to get up and running straight away.

MyDatascape provides a view of your services that are available digitally and gives customers quick access to common functions, like paying their bills online or requesting a service.

Customers who register to use MyDatascape can log in and access a personalised view of your services. They can conveniently see what money they owe and their payment history. They can see how their request is progressing, and they can interact with staff directly. 

MyDatascape provides a level of digital customer service demanded by today's citizens, especially in times of restricted contact and travel.

MyDatascape is designed to give councils a pre-built community-based solution that can be altered to a council's individual requirements, and be the front end that councils require.

MM
Mark Matijevic
Director local government solutions, Datacom

Enable your community

Meet your community’s expectations by providing a digital channel for applications, payments, requests, bookings, and more.

Reduce manual processes

Your customers' digital interactions flow through into our Datascape Enterprise products, reducing back-office data entry, processing, and increasing workflow automation.

Any device

Your customers can access their information and pay their bills from any device with an internet connection.

Improved visibility

Your customers can see the status of their requests at a glance and rest assured they're being worked on.

Our expertise includes

Useful links

Datascape Enterprise

Datascape Enterprise is a cloud-based solution with an enterprise resource planning (ERP) system at its core.

Datascape Online Bookings

Manage facilities and services with an easy booking and payment solution.

Datascape CRM

Transform the way council and community connect, work, and engage.

Datascape Online Services

Meet and exceed your customers' digital expectations.

Antenno

Through the use of the Antenno mobile app, authorities can send alerts and receive feedback from your community.

Datascape Websites

Build your website with our library of templates, or work with our team to create a bespoke design.

Datascape Mobile Capture

Streamline the administration process for managing off-site jobs.