Genesys

Genesys' platforms make customer relationships simple. They're built for seamless omnichannel experiences, allowing you to follow conversations everywhere. Turn calls, emails, chats, and social comments into a seamless conversation.

The Genesys Cloud platform by the numbers:

• 10,000 agents logged in at a single organisation
• 25,000 agents configured in a single organisation
• 60-plus countries, with thousands of customers served
• Three billion monthly API requests handled

In a world where technology is at our fingertips, delivering great customer experiences should be easier. See how Genesys Cloud call centre software simplifies your customer and employee engagements. Watch the demo now.

Offering a suite of cloud-based services, Genesys Cloud helps your business with the tools you need to communicate and collaborate with your customers and your employees. It draws on the latest artificial intelligence innovations to automate labour-intensive tasks, ensuring your customers get fast, accurate information at a time that suits them.