Energy & Utilities

Engagement up, costs down with Alinta’s new AEM platform For Alinta Energy, shifting to an AEM platform with the help of Datacom is seeing customer experience soar while mainten

Two companies, one team: Fulton Hogan & Datacom partnership For more than a decade, Fulton Hogan has trusted Datacom and its data centres with their mission-critical equipment.

The new cloud-based platform powering Alinta’s call centres Delivering cloud-based contact centre operations with Datacom is helping Alinta Energy stay ahead of the curve.

Outstanding growth for solar-powered success Bringing Datacom on as an integration partner is helping PowerSmart as it continues on its growth trajectory.

AI needs 'zero trust' approach we take with cybersecurity AI is changing how we do business, but Matthew Evetts says data stewardship and a zero-trust approach are critical.

Why the future of Service Desks should look very different Datacom's William Clancy and Jai Moran outline why service desks should be run with an 'experience first' approach.

Tech has a key role to play in cutting greenhouse emissions We need to invest in the planet with technology, says Datacom's Director of Corporate Strategy Mike Porteous.

Meet Hiko: the chatbot helping up to 5000 customers a month Mercury's chatbot Hiko is helping up to 5000 customers a month so its customer team can focus on more complex queries.

Supporting a more sustainable Aotearoa with Manawa Energy Smart software asset management is helping Manawa Energy focus on renewable energy generation for a low-carbon future.

MainPower keeping the lines clear With Datacom's help, MainPower is harnessing new tech to keep power lines free of trees and communication lines clear.

Digital twins for energy sector wins Climate change creates challenges and chances for New Zealand's energy industry. Tech may create a brighter future.

Get the 411 on cloud security Cloud and security are hot topics. But what is cloud security? Why it is important? What does it mean for businesses?

The power of future thinking For 100 years, MainPower has provided electricity to New Zealand. Investing in its IT systems sets it up for another.

Are we saving the planet by working from home? Working remotely and companies using less energy have had a positive environmental impact during the pandemic.

Energy and efficiency for Genesis Genesis removes one million pieces of paper from its LPG business processes and reduces operating costs by 10 per cent.

Counties Power give power back to New Zealanders For Counties Power to use the cloud to visualise its data, it needed to see its business in a whole new light.