Data centre solutions for enterprises

Each of our locations meets international structural and operational requirements. Our customers are assured of our best-in-class data centre solutions.

Our data centres undergo rigorous independent review to ensure they meet the highest global standards for power usage, security, operational and management processes. Our sites have achieved a number of certifications, so you can be assured our sites are run to world-class standards.

Our New Zealand sites achieve the following major standards and certifications:

• The Uptime Institute Management and Operations Stamp of Approval.
• PCI DSS
• ISO27001:2013 standard for security management
• ISAE NZ 3000

Datacom's halls at Australian sites achieve the following major standards and certifications:

• ISO27001
• PCI DSS
• SOC2 (Type 2)

• ISO27001: An international standard for how to manage information security.
• ISAE3000: An international standard for risk management.
• SOC2 (Type 2) provides assurance on the design of an organisation's controls at a specific point in time, focusing on security, availability, processing integrity, confidentiality and privacy.
• PCI-DSS: The payment card industry data security standard (PCI-DSS) is an information security standard for organisations that handle branded credit cards from the major card schemes.
• Uptime Management and Operations stamp of approval: Assessment of staffing, organisation and training practices, preventive maintenance programme, operating conditions, and planning, management, and co-ordination practices and resources.
• Toitū carbonreduce: this signifies that our commitment to sustainability. It involves measuring and reducing carbon emissions, implementing energy-efficient practices, and minimising waste. This certification demonstrates our dedication to environmental responsibility and independently verifies how we contribute to a more sustainable future.

Traditional data centres may rely heavily on non-renewable energy sources and have higher energy consumption. In contrast, sustainable data centres utilise renewable energy, energy-efficient cooling systems, and green building practices to reduce environmental impact. 

Our New Zealand based sustainable data centres use 100% renewable energy.

Our standard service provides all of the things you would expect from a data centre, including:

• Inwards goods receipting and secure storage
• Build rooms to set up and prepare for equipment installations
• Customer offices with kitchens, meeting rooms, bathrooms, and first-aid room
• Guest wi-fi
• Dedicated customer parking
• On-site technicians available 24/7
• Customer and vendor access available 24/7
• Guaranteed telco and service provider neutrality
• We welcome tours of our facilities-please contact the team for availability
• Disposal and recycling (wherever possible) of all waste
• Arranging of secure asset disposal

• We supply 48RU (New Zealand) and 52RU (Australia) racks with various widths available including 600mm (all locations), 750mm (New Zealand), and 800mm (Australia) racks
• Smaller services, such as our bespoke 21U half racks and 10RU quarter racks are also available
• All our rental racks have seismic bracing, dedicated A+B power rails and overhead outlets, electronically locked doors, and discrete data cabling entry to each full rack or rack compartment as standard
• You also have the option to bring your own rack — our data floors are designed to accommodate bespoke rack deployments
• Single- or three-phase power is available to all racks, and multiple pairs of overhead outlets can be provided to any rack, enabling higher-density deployments
• Our flexible contract approach allows you to increase or decrease your rack requirements as your business needs change

We’re able to cater to all your installation requirements — no request is too big or small. Our skilled data centre technicians are available to undertake installations of customer-supplied racks and IT equipment and cabling. This includes patching, intra-rack, and telco cross-connect cabling.

We also provide the cabling infrastructure to connect data cables between your racks. For larger data cabling needs, we can secure multiple quotes and project manage the installation on your behalf — these incur one-off costs.

Security and compliance: Adheres to standards like SOC 2, ISO 27001, and HIPAA1. Robust physical and cyber security measures, including 24/7 CCTV monitoring and access control.

Scalability and flexibility: Offers quarter-, half-, full-rack spaces, and multi-rack solutions. Adjust rack requirements without penalties and pay only for what you use.

Reliability and uptime: Provides 100% uptime SLAs, redundant power, cooling, and advanced security measures. On-site technicians available 24/7.

Sustainability: New Zealand data centers use 100% renewable energy sources, certified by Toitū

Scalability: Our data center solutions are highly scalable, allowing for easy expansion or reduction based on your needs. You can quickly add rack space or services without penalties, ensuring you remain responsive to market changes and business demands.

Flexible contracts: We offer a consumption-based model, so you only pay for what you use. This flexibility helps you avoid being tied into lengthy contracts and allows for adjustments as your requirements evolve.

Customisable services: Whether you need quarter-, half-, or full-rack spaces to multi-rack and even multi-data floor solutions, our services can be tailored to meet your specific needs.

Flexible colocation services: Datacom provides secure and scalable colocation services, offering quarter-, half-, full-rack spaces, and even multi-rack and multi-data floor solutions. You can adjust and change rack requirements without penalties.

24/7 on-site technicians: Highly skilled technicians are available around the clock to meet all your operational and technical needs. This includes installations, maintenance, and addressing any issues that arise.

Security and compliance: The data centres adhere to stringent security standards like SOC 2 (Type 2), ISO 27001, and HIPAA. They feature robust physical and cyber security measures, including 24/7 CCTV monitoring and access control.

Carrier-neutral connectivity: Datacom’s data centres are telco-neutral, providing access to diverse network providers and internet exchanges, allowing you to choose the best connectivity options for your needs.