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Local government

Connect and engage communities with purpose-built local government software solutions.

Engage, connect and involve your communities.

Councils can embrace a smarter, more efficient way of working, ensuring that they can focus on what truly matters: serving their communities.

We work closely with councils to align their strategy with their services, helping them plan for future states and deliver on their long-term goals. Our ongoing technical advice helps them understand and implement new technologies, and with our thought leadership, they’re empowered to navigate their IT challenges and improve their overall IT strategy.

It’s a strong, productive collaboration that enables effective problem-solving and continuous improvement, ensuring that despite their budgetary limitations, councils are well-placed to meet their operational goals both now and into the future.

Our local government software solutions are built by people who have worked within and alongside local government for many years. Our tools are always up to date, run on highly available cloud infrastructure, and are designed for the end-user making it cost effective for local government.

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Flexible and adaptable local government solutions
Security and compliance
Enhanced community engagement
Operational efficiencies
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Flexible and adaptable local government solutions

Integrated local government enterprise resource planning (ERP) software and standalone digital enablement tools, all underpinned by robust reporting.

Two women and one man sitting at a cafe table, engaged in a meeting with a laptop open in front of them.
Flexible and adaptable local government solutions
Light blue tick icon

Flexible and adaptable local government solutions

Integrated local government enterprise resource planning (ERP) software and standalone digital enablement tools, all underpinned by robust reporting.

Security and regulatory compliance

Security and regulatory compliance

Make best practice your foundation and ensure compliance with government regulations and industry standards, with a platform developed to meet local government needs and backed by our expert team.

Enhanced community engagement

Enhanced community engagement

Transform two-way community engagement with a user-friendly platform and mobile app that empowers people to easily connect with council.

Operational efficiencies for local councils

Operational efficiencies for local councils

Streamline finances and operations, increase transparency and make smarter use of data for timely, well-informed decision-making – and make day-to-day processes easier and more efficient for your team.

Helping councils transform to meet evolving community needs

We understanding keeping communities engaged and managing complex operations presents an unprecedented challenge for many local councils. With limited resources and outdated legacy systems, councils can struggle to meet evolving community expectations for streamlined processes and service delivery.

To ensure future sustainability, councils need platforms that enable digital transformation to manage complex operations while maximising limited budgets and resources.

Our work leads us straight to the heart of local government: the community. We've helped to improve communications, processes, safety, and even the environment.

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How we support local government

We offer purpose-built local government software solutions to enable councils to drive operational efficiencies, increase security and better connect and engage with their communities.

Datascape

A cloud-based software suite designed specifically for local councils to streamline their operations, boost efficiency, and enhance service delivery — all while reducing complexity and admin.

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  • Finance and operations

    Maintain sustainable work-flow processes and guide communities through the council ecosystem.
  • Digital experience

    Enable simpler, faster, valued and engaging community interactions through digital transformation.
  • Artificial intelligence

    Virtual assistants and conversational artificial intelligence enable councils to better serve their communities. AI can also help drive operation efficiencies, improve customer experience and enhancing collaboration. Learn more
  • Cybersecurity

    Ensure smooth operations and prompt issue resolution with end-to-end network and cybersecurity management. Learn more
  • Network services

    Network services that adapt quickly to meet the specific requirements for events held at council venues and facilities. Learn more
  • Strategic planning & advisory services

    Working closely with councils to align their IT strategy with their overall goals, helping them plan for future states and deliver on their objectives by implementing new technologies and capabilities. Learn more
  • Cloud

    Leveraging innovative cloud technologies to enable local government to navigate today’s challenges and make a meaningful impact for communities. Learn more

Using our expertise and experience to support our local government customers

Our work leads us straight to the heart of local government – serving the community. We’ve helped councils and local government improve communications, streamline financial and administrative processes, strengthen their accessibility and online presence, and increase sustainability.

Digital revolution a chance for councils to engage residents

Tools like apps, portals and AI-driven functionality are part of the digital revolution promising a new era of engagement between councils and their residents.

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#1 for CX: Datascape helps Porirua top council rankings

Datascape CRM is helping Porirua City Council to better serve its community and the team has just been ranked as the top council for customer experience in a local government benchmarking survey.

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Small but nimble: Gore's digital strategy drives growth

Committing to a 'digital first' strategy has seen Gore District Council implement Datascape, an all-in-one content management system that supports accessible, responsive customer experiences.

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Explore more

  • Who we are

    Datacom helps customers use the power of tech to make a difference in people's lives. Learn more
  • Our sustainability journey

    We're working with our customers and partners to create a more sustainable future. Learn more
  • Partners

    Explore our valued partnerships with the world’s most innovative tech providers. Learn more

Frequently asked questions

What services do you provide to local government departments?

We offer a comprehensive range of services, including IT consulting, system integration, digital transformation, cybersecurity, data management, and cloud solutions tailored to the unique needs of local government departments.