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Digital experience

Enable simpler, faster, valued and engaging community interactions through digital transformation.

Digital first with Datascape.

When we talk about digital experience, we think of an engaged community that is connected to the council and informed through a channel of their preference. We envision a community involved in the process, a community educated through transparency and consistent council processes and a community that feels listened to through interactions and continued conversations.

Datascape supports the lives of people in your communities to use council services through raising requests, applications and payments while providing transparent progress via the communication channel of the customers preference.

We aim to enable a deeper engagement with councils through the customers' own personal account, reducing the double-handling of information between the customer and staff and ensuring councils maintain a corporate history of customers' interactions. Our digital products all work towards this vision.

 

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Product modules

  • Overjoyed young female looking at smartphone
    Community access to facilities
    Make it easier for customers to get the most out of council facilities and services. Learn more
  • Close up of two people reviewing work together on a laptop
    Build your own website
    Give your customers a great digital experience with a website they enjoy visiting. Learn more
  • A man using a self service portal in a data centre
    Self-service portal
    Meet and exceed your customers' digital expectations. Learn More

Certifications

Our other products

  • A payroll specialist using a calculator
    Datapay
    Datacom's DataPay supports complex enterprise payroll requirements for businesses. Learn more
  • Young business woman running tests in a data centre
    Data centres
    Secure, scalable and award-winning services for your vital IT infrastructure. Learn more
  • Auckland city crosswalk with road work signs
    Datascape
    Datascape is a cloud-based solution designed to create new ways for councils to work and better engage with their communities. Learn more
  • A truck driving on a scenic road overlooking the ocean
    Timpani
    The event management platform made for transport and logistics networks of any scale. Learn more