Photo of a Datacom logistics team

Who we are

Datacom is the leading IT solutions provider for business technology.

Delivering solutions that not only solve today’s problems, but also anticipate tomorrow’s challenges.

As Australasia’s largest home-grown tech company, we work with a full range of clients from small start-ups through to government agencies and multinational corporations delivering on our promise: Turning the imaginable into reality.

With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses.

We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications.

Our differentiators

We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people to help you solve your greatest business challenges.

Sixty years of supporting our customers

  • 1960s
    1960s
    1 of 2
    1965 - Company is founded
    Datacom is founded (formerly known as CBL) in Christchurch, New Zealand by two accountants, Dr Bernard Battersby and Paul Hargreaves.
    A news article announcing Datacom as a new company A news article announcing Datacom as a new company,A news article announcing Datacom as a new company,false
    Details
    1960s
    1 of 2
    1968 – First office is opened
    CBL opens its first office in Wellington, followed by Hamilton the following year.
    A group of men talking in the new Datacom office A group of men talking in the new Datacom office,A group of men talking in the new Datacom office,false
    Details
  • 1970s
    1970s
    1 of 2
    1970 - CBL grows its presence in New Zealand
    CBL continues to grow its presence in New Zealand by opening its third office, located in Auckland.
    A woman using a CRT computer in a Datacom office A woman using a CRT computer in a Datacom office,A woman using a CRT computer in a Datacom office,false
    Details
    1970s
    1 of 2
    1971 - The Datacom Group Holding Company is established
    CBL establishes the Datacom Group Holding Company offering information technology services across New Zealand.
    A group of men in a Datacom office looking at a CRT screen A group of men in a Datacom office looking at a CRT screen,A group of men in a Datacom office looking at a CRT screen,false
    Details
  • 1980s
    1980s
    1 of 2
    1983 - Oracle database tech comes to New Zealand
    CBL is the first company to bring Oracle database technology to New Zealand for Fonterra (formerly known as the New Zealand Dairy Company).
    The Datacom, Oracle and Fonterra logos with a 1980s server room in the background The Datacom, Oracle and Fonterra logos with a 1980s server room in the background,The Datacom, Oracle and Fonterra logos with a 1980s server room in the background,false
    Details
    1980s
    1 of 2
    1984 – CBL becomes Datacom
    CBL officially changes its name to Datacom, and Paul Hargreaves is appointed Executive Director.
    Two men reviewing a mapping board in a Datacom office Two men reviewing a mapping board in a Datacom office,Two men reviewing a mapping board in a Datacom office,false
    Details
  • 1990s
    1990s
    1 of 5
    1991 - Contract signed with Telecoms Directories
    Datacom signs its first large outsourcing contract with Telecom Directories (now known as Spark New Zealand Limited).
    Two people signing a contract Two people signing a contract,Two people signing a contract,false
    Details
    1990s
    1 of 5
    1992 - First contact centre is opened
    Datacom opens its first contact centre in Sydney, enhancing its customer service offering by providing real-time support.
    People working in a Datacom contact centre People working in a Datacom contact centre,People working in a Datacom contact centre,false
    Details
    1990s
    1 of 5
    1994 - Datacom heads across the ditch
    Datacom expands its operations into Australia by opening its first office in Sydney.
    A map with a pin pointing to Sydney A map with a pin pointing to Sydney,A map with a pin pointing to Sydney,false
    Details
    1990s
    1 of 5
    1996 - Further expansion across Australasia
    A Datacom office is opened in Kuala Lumpur to further expand operations across Australasia.
    A map with a pin pointing to Kuala Lumpar A map with a pin pointing to Kuala Lumpar,A map with a pin pointing to Kuala Lumpar,false
    Details
    1990s
    1 of 5
    1997 - Establishes partner program and service offering
    Datacom builds its partner programs and sales services with the channel and reseller community.
    An assortment of Datacom partner logos An assortment of Datacom partner logos,An assortment of Datacom partner logos,false
    Details
  • 2000s
    2000s
    1 of 4
    2000 - Business continues to grow in Australia
    Datacom continues to grow its service offerings across Australia by opening its second Australian office in Melbourne.
    Clusters of open plan desks in Datacom's Melbourne office Clusters of open plan desks in Datacom's Melbourne office,Clusters of open plan desks in Datacom's Melbourne office,false
    Details
    2000s
    1 of 4
    2003 - Datacom Connect is established
    Datacom Connect becomes an innovator in the contact centre industry and a leader in customer experiences and experience design.
    A woman working at a desk in a Datacom contact centre A woman working at a desk in a Datacom contact centre,A woman working at a desk in a Datacom contact centre,false
    Details
    2000s
    1 of 4
    2006 - Business expands across Australia
    Datacom opens its third Australian office in Adelaide, expanding its operations into South Australia. This is followed by Western Australia in 2007.
    The kitchen and working area of Datacom's office in Perth The kitchen and working area of Datacom's office in Perth,The kitchen and working area of Datacom's office in Perth,false
    Details
    2000s
    1 of 4
    2009 - Opening of state-of-the-art data centre
    The Orbit data centre, located in Auckland, is opened. The data centre is currently capable of housing over 1,100 racks and delivering up to 10MW of power.
    An exterior shot of Datacom's Orbit data centre in Auckland An exterior shot of Datacom's Orbit data centre in Auckland,An exterior shot of Datacom's Orbit data centre in Auckland,false
    Details
  • 2010s
    2010s
    1 of 8
    2010 - Opens second data centre in New Zealand
    The Gloucester data centre, located in central Christchurch, sets the benchmark for South Island data centres meeting the needs of modern computing infrastructure.
    An exterior shot of Datacom's Gloucester data centre in Christchurch An exterior shot of Datacom's Gloucester data centre in Christchurch,An exterior shot of Datacom's Gloucester data centre in Christchurch,false
    Details
    2010s
    1 of 8
    2012 - Datacom offers advanced security services
    Datacom establishes a security operations centre (SOC) in Wellington, develops the first SIEM platform, and offers security monitoring services to government clients.
    A security specialist working at a desk A security specialist working at a desk,A security specialist working at a desk,false
    Details
    2010s
    1 of 8
    2013 - Offers long-term, scalable data storage
    Datacom opens Kapua - its most expandable data centre - offering a long-term, scalable, and secure facility for large enterprises.
    An exterior shot of Datacom's Kapua data centre in Hamilton An exterior shot of Datacom's Kapua data centre in Hamilton,An exterior shot of Datacom's Kapua data centre in Hamilton,false
    Details
    2010s
    1 of 8
    2015 - Datacom becomes a Microsoft CSP and joins AWS' MSP
    Datacom becomes a provider of Microsoft cloud services and joins the AWS Managed Service Program (one of only 20 businesses worldwide to do so).
    A cloud server room and an AWS certification badge A cloud server room and an AWS certification badge,A cloud server room and an AWS certification badge,false
    Details
    2010s
    1 of 8
    2017 - Builds a world-class security operations centre
    Datacom builds a dedicated security operations centre (SOC) in its Auckland office – access controlled, concrete floor to ceiling, and partitioned separate network.
    A security specialist running tests A security specialist running tests,A security specialist running tests,false
    Details
    2010s
    1 of 8
    2018 - Introduces Datascape enterprise resource planning
    Datacom's first customer goes live with Datascape ERP - a cloud-based software suite purpose built for local government in New Zealand and Australia.
    A person using the Datascape software on a laptop A person using the Datascape software on a laptop,A person using the Datascape software on a laptop,false
    Details
    2010s
    1 of 8
    2019 - The Datacom Foundation is established
    Datacom provides long-term educational support for the children of families affected by the devastating Christchurch Mosque shootings.
    A young girl wearing a hijab doing schoolwork with a teacher A young girl wearing a hijab doing schoolwork with a teacher,A young girl wearing a hijab doing schoolwork with a teacher,false
    Details
    2010s
    1 of 8
    2019 - Partners with AirTrunk in Australia
    As part of Datacom's trans-Tasman interconnected data centre network across New Zealand and Australia, the partnership with AirTrunk enables customers to access state-of-the-art data centre facilities of a scale otherwise only available to the largest public cloud providers.
    Front desk at the AirTrunk data centre in Sydney Front desk at the AirTrunk data centre in Sydney,Front desk at the AirTrunk data centre in Sydney,false
    Details
  • 2020s
    2020s
    1 of 5
    2020 - Datacom sets up a dedicated CSIRT team
    Datacom establishes a dedicated CSIRT team (cybersecurity incident response team) to provide customers with rapid, wraparound support in the event of a cyber breach or attack.
    A security specialist responding to a potential breach A security specialist responding to a potential breach,A security specialist responding to a potential breach,false
    Details
    2020s
    1 of 5
    2021 - Datascape Enterprise is available for local councils
    Datascape Enterprise - a suite of ERP modules and digital enablement tools - is available to councils across New Zealand, Western Australia, South Australia and Victoria.
    A local council worker in the field using Datascape software A local council worker in the field using Datascape software ,A local council worker in the field using Datascape software ,false
    Details
    2020s
    1 of 5
    2022 - Datacom secures contract with Transport for NSW
    Datacom secures a four-year contract with Transport for NSW providing network operations and a high-speed digital ecosystem to support customer service.
    A yellow New South Wales transport train on the move A yellow New South Wales transport train on the move,A yellow New South Wales transport train on the move,false
    Details
    2020s
    1 of 5
    2024 - Datacom achieves 100% renewable energy
    Datacom's data centres across New Zealand are powered with 100% renewable energy.
    Director of Datacom Data Centres Andrew Green standing in a server room Director of Datacom Data Centres Andrew Green standing in a server room,Director of Datacom Data Centres Andrew Green standing in a server room,false
    Details
    2020s
    1 of 5
    2024 - Cybersecurity team grows to 170+ people
    Datacom’s cybersecurity team is one of the largest dedicated security teams in New Zealand.
    A cybersecurity team working on an incident response A cybersecurity team working on an incident response,A cybersecurity team working on an incident response,false
    Details
Datacom's Greg Davidson

Our purpose

To make a difference to people’s lives by turning the imaginable into reality.
A young woman looking out over a lake

Our vision

To enable our customers, communities, and countries to thrive and shape their own futures.

Our values

  • Exceed customer expectations

    Our customers' success drives what we do. We walk in their shoes, deliver on our promise and find ways to go above and beyond to help achieve their goals.
  • Look beyond today

    Our curiosity drives our continuous evolution. We will encourage freedom to explore, discover and learn. Together, we can create an exciting future.
  • Thrive together

    We actively collaborate and think long-term for our customers, our partners and our people.
  • Everyone has a part

    We commit to respectfully see the world through other peoples' eyes and encourage their contribution to a better place.
  • It’s the people

    We are caring and humble and foster an environment where we can bring our best selves to work. Our people make the difference.
  • Courage to act

    We are bold with our customers, partners and each other. We show strength and have confidence to speak up and take action.

Discover more about us

  • Our sustainability journey

    We work collaboratively with our customers and partners to think of new ways we can make positive changes using technology. Learn more
  • Our communities

    We are committed to supporting our communities by help people thrive and shape their own futures. Learn more
  • Our year in review

    Explore our highlights as we celebrate the year that’s been with the stories about our customers, people and communities. Learn more
  • Our leadership team

    Meet our leadership team, and learn how their experience is driving success for our customers and communities. Learn more
  • Our awards

    We take great pride in the work we do for our customers and are honoured to have won several industry awards. Learn more
  • Our locations

    Find the address and contact information of our offices across New Zealand, Australia and Asia. Learn more

Frequently asked questions

What is Datacom's purpose?

To make a difference to people’s lives by turning the imaginable into reality.

What are Datacom's values?

Our values drive us to continuously evolve and exceed our customers’ expectations. Because we approach every customer relationship as a long-term partnership, we’re always thinking ahead to the next opportunity or challenge. We strive to contribute meaningfully, with an unwavering commitment to greater security, higher productivity and a more sustainable future for our people and the local communities in which we live and work.

What are Datacom's sustainability goals?

A commitment to making a positive contribution to our communities and the countries where we live and work is at the very heart of everything we do at Datacom, and we continuously strive to become a more sustainable business and enable the same for our customers.

We are committed to be net carbon zero by the end of 2030.

What is the culture like at Datacom?

Our culture is built on collaboration, innovation, and a commitment to excellence. We foster an inclusive environment where everyone can thrive. 

How can I apply for a job at Datacom?

You can explore current job openings and apply online through our careers page.

Does Datacom have a graduate programme?

Yes, Datacom offers a comprehensive graduate programme designed to develop the next generation of IT professionals. Find out more about our graduate programme.