Discover — Customer Stories, Ebooks, Video & Resources

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IT fleet insights boost SYC’s productivity and cut app costs Data-driven fleet insights helped Australian not-for-profit SYC turn IT complexity into clarity, resolving widespread device issues, cutting app licensing costs and boosting team productivity.

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New AI in the workplace course to equip future tech talent Datacom has 42,000+ enrolments in its Forage virtual job simulations, with some participants now joining the team.

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Datacom FY26 results: Ongoing infrastructure investments Datacom is continuing to invest in resilient, sovereign infrastructure to support customers' long-term growth.

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Landscape shot of Todd Energy's 'Big Ben' drilling rig at the Kawerau Geothermal Field.

Todd boosts resilience with transparent managed services Todd has strengthened resilience and reduced operational risk across its IT environment in partnership with Datacom.

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ProCare modernises member support with AI-ready platform How ProCare cut manual work with a faster, flexible platform built for future AI services.

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Talented people coming into Datacom ‘Mission Ready’ Mission Ready and Datacom help aspiring tech talent gain real-world experience through mentorship.

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IT fleet insights boost SYC’s productivity and cut app costs Data-led software management and AI insights have helped SYC optimise licensing costs, user experience and governance.

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Q&A: Strategy and core architecture of AI infrastructure Datacom experts explain where AI should run and how to build cost-effective, secure, governed infrastructure.

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Q&A: Edge, latency and governance in distributed AI Here’s how organisations can unlock edge AI benefits while maintaining governance, security and financial discipline.

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Q&A: Design principles for multi-environment AI architecture Experts on how to orchestrate AI across edge, cloud and data centres with governance and operational consistency.

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When storms hit, securing New Zealand’s information assets Why digital resilience matters: cyber risks are rising, but proven basics still prevent most breaches.

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Q&A: How Digital Process Automation helps teams work smarter Here’s how Datacom’s Digital Process Automation team is helping organisations rethink how workflows.

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Minimum viable business: A new approach to resilience A practical framework for digital resilience: MVB thinking, dependency mapping and cyber recovery design.

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Is your contact centre ready for AI-literate customers? Customer AI literacy is growing fast – and organisations need to adapt how they equip frontline staff to keep pace.

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What is Microsoft 365 E7? Microsoft 365 E7 helps organisations scale AI securely with Copilot, governance and compliance.

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Making cloud security work for healthcare Healthcare cloud security risks are growing – a practical framework helps organisations build resilience

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Q&A: Why organisations need to prioritise AI literacy Our Director of AI shares insights on why it’s critical that businesses build AI literacy and how to do so effectively.

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Closing the data resilience confidence gap Shifts in the data resilience landscape are widening a confidence-capability gap – but there are steps to close it.

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“We’ve got backups” isn’t enough Our Cybersecurity Index research revealed that there is a significant confidence-capability gap in data resilience

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Guardrails for giggles: how the Funny Finder tool was built Here's how Datacom's AI tool, Funny Finder, helps Melbourne International Comedy Festival goers pick what to watch.

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Agentic AI on AWS: The tools with guardrails built in Discover AWS AI with built-in guardrails and governance for organisations, enabling agentic AI and modern apps.

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How a tailored AWS migration framework drives success Datacom uses AWS Migration Acceleration Program (MAP) to deliver structured, low-risk migrations.

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How Datacom's AI sandpit helps businesses fast-track safely Datacom's AI sandpit provides a safer path to AI, enabling on-premises or hybrid deployments from pilots to production.

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From pressure to performance with Copilot for marketing Datacom and Microsoft Copilot relieve marketing pressure with agentic AI, automating planning, execution and analytics.

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