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Looking to transition to a new payroll solution? Effective implementation is key to ensuring your organisation's success. It involves precise configurations for better accuracy and compliance, empowering your staff to navigate the new system with confidence, and preventing costly, time-consuming errors.
With 60 years of experience in delivering payroll solutions, Datapay has perfected a structured implementation and onboarding methodology that supports a seamless transition to your new payroll system. And our commitment doesn’t end there – our expert local teams provide ongoing support every step of the way.
With Datapay’s structured implementation method, our specialists guide your organisation through six key steps, each tailored to your organisation’s unique needs.
Solution design to confirm scope and project plan.
Collect data and configure Datapay and integrations.
Introduce Datapay and prepare your team for testing.
System and user acceptance testing to resolve any issues.
Hands-on support during your first pay run.
Ongoing support as your new process beds in.
Our experts provide guidance on how to leverage Datapay’s granular configurations to optimise efficiency, saving you time, reducing costs, and mitigating the risk of errors and non-compliance.
Our payroll experts work with you to gather information and populate templates to align your configuration with your specific payroll and compliance needs.
We provide guidance and collaborate with you to design an implementation plan that aligns with your organisation’s needs.
We adapt our approach based on your pace and readiness so the implementation process is aligned with your operational capabilities and timelines.
Our experts provide guidance on how to leverage Datapay’s granular configurations to optimise efficiency, saving you time, reducing costs, and mitigating the risk of errors and non-compliance.
Our payroll experts work with you to gather information and populate templates to align your configuration with your specific payroll and compliance needs.
We adapt implementation according to your organisation’s complexity, guiding you through configurations and integrations to meet your unique requirements.
We proactively check your processes and provide insights on best practice to minimise the risk of misconfigured pay components or non-compliance.
To support a smooth transition to your new payroll system, we empower your payroll team with what they need to drive your payroll confidently.
We undertake multiple levels of testing, including system integration testing and parallel runs, to identify potential issues.
We provide hands-on support as you process payroll using both systems, generating variance reports to identify adjustments needed before a full transition.
Our team holds comprehensive interactive staff training before and after go-live to empower you with the knowledge and confidence to manage the system effectively.
Our experienced local teams offer hands-on support throughout implementation, from discovery to go-live and beyond, collaborating closely to provide a smooth transition to your new system.
We maintain open lines of communication, with regular check-ins that allow for feedback, faster issue resolution, collaboration and support.
Our team is on hand to provide real-time support during the go-live period to help with processing and resolve any issues that may arise.
Our support doesn’t stop at go-live. After launch we offer hypercare support to address issues promptly as you start to use your system in a live environment.
We offer high-touch support by local teams throughout your journey to help streamline your payroll operations and minimise compliance risks.
Your data and information are important to us. Here are some ways Datacom keeps your information assets safe:
Datacom also implements security best practices to international standards, resulting in our pay systems and data centres achieving other third-party certifications:
Datapay is designed to meet the complex payroll demands of medium to large enterprises, integrating with your existing systems to drive productivity and accuracy while providing ongoing support from our team of experts.
