A data centre worker checking servers
Datacom Data Centres product mark

Data centre solutions for

SaaS and cloud providers

Have full confidence that your business is in safe hands with our 100% uptime SLAs and commitment to 100% renewable energy.

Unstoppable uptime. Unmatched security. Unwavering support.

Power your SaaS and cloud platforms with the reliability and security your business demands. Our state-of-the-art cloud-ready data centres guarantee 100% uptime, so your critical applications are always available to your customers. We support SaaS and cloud-native businesses with reliable, scalable cloud data centre infrastructure and expert IT infrastructure management, built to meet the demands of high-growth platforms.

With top-tier security protocols and lightning-fast, responsive support, we ensure your infrastructure is protected and optimised around the clock. Trust us to provide the foundation you need to deliver exceptional service and keep your platforms running smoothly at all times.

Why choose Datacom?

Organisations that trust our data centres

Advanced capabilities for high-growth IT infrastructure workloads across New Zealand and Australia

Datacom’s colocation data centres are purpose-built for high-performance even with high-density workloads. From liquid cooled data centre capabilities to scalable power and cooling, we support GPUaaS intensive and hyperscale data centre workloads with infrastructure that grows as you do.

Our facilities are supported by a strong regional presence across Australia and New Zealand, making us one of the most trusted data centre companies in Australasia.

Fast deployment, flexible scale and expert remote hands support

Datacom's data centres are engineered to meet the highest standards of performance and energy efficiency. Our facilities feature high-density data centre configurations and liquid-cooled data centre capabilities. Our New Zealand data centres are also powered by renewable energy sources. We designed our colocation data centres for low Power Usage Effectiveness (PUE) to support optimal energy efficiency, then pass those savings on to you.

Commitment to data centre security

Datacom’s data centres are built with multi-layered security to protect critical infrastructure and sensitive data:

  • Physical security includes perimeter fencing, mantraps, 24/7 CCTV, and intrusion detection systems.

  • Access control is managed by on-site technicians with strict visitor logging and access records.

  • Certified to ISO27001, ISAE3000, PCI-DSS, and Uptime Institute M&O standards.

  • Digital security includes encryption, firewalls, and continuous threat monitoring.

Our comprehensive approach to data centre security ensures the resilience and protection required for mission-critical workloads and regulated industries.

A security camera in a data centre server room

Frequently asked questions

What certifications do Datacom's data centres have?

Each of our locations meets international structural and operational requirements. Our customers are assured of our best-in-class data centre solutions.

Our data centres undergo rigorous independent review to ensure they meet the highest global standards for power usage, security, operational and management processes. Our sites have achieved a number of certifications, so you can be assured our sites are run to world-class standards.

Our New Zealand sites achieve the following major standards and certifications:

  • The Uptime Institute Management and Operations Stamp of Approval.
  • PCI DSS
  • ISO27001 standard for security management
  • ISAE NZ 3000

Datacom's halls at Australian sites achieve the following major standards and certifications:

  • ISO27001
  • PCI DSS
  • SOC2 (Type 2)

What does each certification mean?

  • ISO27001: An international standard for how to manage information security.
  • ISAE3000: An international standard for risk management.
  • SOC2 (Type 2) provides assurance on the design of an organisation's controls at a specific point in time, focusing on security, availability, processing integrity, confidentiality and privacy.
  • PCI-DSS: The payment card industry data security standard (PCI-DSS) is an information security standard for organisations that handle branded credit cards from the major card schemes.
  • Uptime Management and Operations stamp of approval: Assessment of staffing, organisation and training practices, preventive maintenance programme, operating conditions, and planning, management, and co-ordination practices and resources.
  • Toitū carbonreduce: this signifies that our commitment to sustainability. It involves measuring and reducing carbon emissions, implementing energy-efficient practices, and minimising waste. This certification demonstrates our dedication to environmental responsibility and independently verifies how we contribute to a more sustainable future.

What on-site services do you provide?

Our standard service provides all of the things you would expect from a data centre, including:

  • Inwards goods receipting and secure storage
  • Build rooms to set up and prepare for equipment installations
  • Customer offices with kitchens, meeting rooms, bathrooms, and first-aid room
  • Guest wi-fi
  • Dedicated customer parking
  • On-site technicians available 24/7
  • Customer and vendor access available 24/7
  • Guaranteed telco and service provider neutrality
  • We welcome tours of our facilities-please contact the team for availability
  • Disposal and recycling (wherever possible) of all waste
  • Arranging of secure asset disposal

What racks and power options are available to me?

  • We supply 48RU (New Zealand) and 52RU (Australia) racks with various widths available including 600mm (all locations), 750mm (New Zealand), and 800mm (Australia) racks
  • Smaller services, such as our bespoke 21U half racks and 10RU quarter racks are also available
  • All our rental racks have seismic bracing, dedicated A+B power rails and overhead outlets, electronically locked doors, and discrete data cabling entry to each full rack or rack compartment as standard
  • You also have the option to bring your own rack — our data floors are designed to accommodate bespoke rack deployments
  • Single- or three-phase power is available to all racks, and multiple pairs of overhead outlets can be provided to any rack, enabling higher-density deployments
  • Our flexible contract approach allows you to increase or decrease your rack requirements as your business needs change

Do you offer rack and equipment installation and cabling?

We’re able to cater to all your installation requirements — no request is too big or small. Our skilled data centre technicians are available to undertake installations of customer-supplied racks and IT equipment and cabling. This includes patching, intra-rack, and telco cross-connect cabling.

We also provide the cabling infrastructure to connect data cables between your racks. For larger data cabling needs, we can secure multiple quotes and project manage the installation on your behalf — these incur one-off costs.

What factors should be considered when choosing a colocation provider?

Key factors include security measures, uptime guarantees, scalability options, location, connectivity options and customer support. It’s also important to consider the colocation infrastructure, reputation and compliance with industry standards. Finally, consider the overall cost and in particular the variability of power prices offered by each provider.

Our data centres are known as having the highest reputation in the industry, and transparent pricing. We even offer fixed pricing so you can have cost certainty.

How do sustainable data centres differ from traditional data centres?

Traditional data centres may rely heavily on non-renewable energy sources and have higher energy consumption. In contrast, sustainable data centres utilise renewable energy, energy-efficient cooling systems, and green building practices to reduce environmental impact. 

Our New Zealand based sustainable data centres use 100% renewable energy.

How does Datacom support sustainability through its data centres?

Datacom is committed to operating renewable focused data centres that minimise environmental impact without compromising performance. Our New Zealand facilities are powered by 100% certified renewable energy and are engineered for efficiency with low data centre PUE (Power Usage Effectiveness) ratios. This means less energy is used for cooling and overhead, helping our customers meet both their performance and sustainability goals.

What makes Datacom a trusted data centre partner for SaaS providers?

Datacom offers scalable, secure, and resilient data centre colocation solutions tailored for SaaS providers. Whether you're launching a new platform or expanding globally, we deliver the infrastructure and support needed to grow with confidence. With responsive service, enterprise-grade security, and flexible deployment models, Datacom is the trusted partner of choice for leading SaaS and cloud-native organisations.

How do Datacom’s cloud-ready data centres support SaaS and cloud-native businesses?

Our cloud data centre solutions are designed for high availability, energy efficiency, and rapid scalability. Backed by expert IT infrastructure management, Datacom helps SaaS and cloud-native businesses host AI-driven workloads, manage growth, and maintain operational flexibility. Our team of data centre experts ensures your infrastructure evolves in step with your business needs.

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