Australia

We deliver services from our own dedicated data hall within AirTrunk's world class hyper-scale facilities in Sydney and Melbourne.

  • Sydney - Datacom@AirTrunk

    SYD1 - this certified data centre in Sydney is one of the largest data centres in NSW, in partnership with AirTrunk.
  • Melbourne - Datacom@AirTrunk

    MEL1 - this certified data centre in Melbourne is one of Victoria's largest data centres, in partnership with AirTrunk.
New Zealand

We designed, built, own and operate our four certified New Zealand data centres.

  • Orbit - Auckland

    One of New Zealand's most highly regarded data centres.
  • Kapua - Hamilton

    Hyper-scale grade data centre purpose-built for deployment both small and large.
  • Abel - Wellington

    Highly rated and fully refreshed full service data centre in central Wellington.
  • Gloucester - Christchurch

    The benchmark for South Island 24/7 certified data centres, in central Christchurch.

We house some of the most critical data in New Zealand and Australia in our highly secure, world class data centres.

Find out more in this video where we take you on a data centre tour and discuss key aspects including security.

Organisations that trust our data centres

Frequently asked questions

What does each certification mean?

  • ISO27001: An international standard for how to manage information security.
  • ISAE3000: An international standard for risk management.
  • SOC2 (Type 2) provides assurance on the design of an organisation's controls at a specific point in time, focusing on security, availability, processing integrity, confidentiality and privacy.
  • PCI-DSS: The payment card industry data security standard (PCI-DSS) is an information security standard for organisations that handle branded credit cards from the major card schemes.
  • Uptime Management and Operations stamp of approval: Assessment of staffing, organisation and training practices, preventive maintenance programme, operating conditions, and planning, management, and co-ordination practices and resources.
  • Toitū carbonreduce: this signifies that our commitment to sustainability. It involves measuring and reducing carbon emissions, implementing energy-efficient practices, and minimising waste. This certification demonstrates our dedication to environmental responsibility and independently verifies how we contribute to a more sustainable future.

What is meant by colocation in data centres?

First, we need to cover the difference between an on-premise data centre and a collocated data centre. Sometimes “colocated” data centres are referred to as “hosted” data centres.

On-premise data centre: Where you have your own mini data centre, with servers and equipment housed within your own office building or a separate facility that you own and manage. You're responsible for everything, from buying the equipment to maintaining the physical space and security. 

Colocated data centre: Renting a space within a data centre facility owned by a third-party provider. You house your own servers and equipment, but the provider takes care of the building, security, power, cooling and access to internet/cloud connectivity.  We think of it like renting an apartment for your servers in a building specifically designed for data storage.

What is the difference between data centre as a service and colocation?

Colocation is like renting an apartment for your servers in a building designed for IT equipment storage. You provide your own IT equipment (servers, storage, firewall) and software, and the colocation provider takes care of the physical facility, including:

  • Power and cooling

  • Security (physical access)

  • Network connectivity options

Datacom's expertise focuses on secure colocation data centres, but here is an explanation of what Data Centre as a Service is: Think of Data Centre as a Service (DCaaS) as a fully furnished apartment with utilities included.  In addition to the physical space and security provided by colocation, DCaaS offers:

  • Hardware: the DCaaS provider rents you servers, storage and networking equipment. 

  • Software: the DCaaS provider may offer pre-installed operating systems, virtualisation software, or managed services for your applications.

  • Management: DCaaS providers handle most of the ongoing maintenance and management of your IT infrastructure.

DCaaS is an extension of colocation data centres, but provides the hardware, maintenance and energy as well as the physical space.

Who needs colocation?

Datacom recommends anyone with their own IT equipment stored on premise should talk to us about moving it to a secure colocated data centre.

How do sustainable data centres differ from traditional data centres?

Traditional data centres may rely heavily on non-renewable energy sources and have higher energy consumption. In contrast, sustainable data centres utilise renewable energy, energy-efficient cooling systems, and green building practices to reduce environmental impact. 

Our New Zealand based sustainable data centres use 100% renewable energy.

What factors should be considered when choosing a colocation provider?

Key factors include security measures, uptime guarantees, scalability options, location, connectivity options and customer support. It’s also important to consider the colocation infrastructure, reputation and compliance with industry standards. Finally, consider the overall cost and in particular the variability of power prices offered by each provider.

Our data centres are known as having the highest reputation in the industry, and transparent pricing. We even offer fixed pricing so you can have cost certainty.

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