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Councils face both changing and growing responsibilities for regulatory compliance with an increased expectation from the community for efficiency, visibility and online access.
The Datascape regulatory and compliance solution is designed to ensure that councils can meet their regulatory responsibilities, manage the work across the organisation and communicate with their customers throughout the lifecycle of the processes while reducing the effort of staff to do so.
It provides a model of applications supported by a set of reusable components to enable councils to comply with its legislative requirements, and has the flexibility to adjust as these requirements change.
The Datascape regulatory and compliance solution helps councils keep up their obligations under various acts, and in good practice, through automated release of supporting configurations. It also helps councils meet external reporting requirements. Self service options for logging application requests through the community portal frees up staff from data entry and basic enquiry tasks, and allows community access to information when and where they choose.
Calculate and manage fees, including deposits, bonds and third-party invoicing and progressive billing throughout the processing of the application
Measure and track against statutory timeframes for each stage and activity for an application including hearing and appeal periods.
Track infringements through the whole lifecycle from issue, reminders, transfer to court, waivers and write offs.
Get the ability to separate out and secure contact details for infringements to meet privacy acts.
Schedule and conduct site inspections, capture and annotate photos and record outcomes.
Datascape provides a modern regulatory and compliance experience for your community that matches their expectations from other systems they use every day like banking apps, social media and news sites.
Digital two-way engagement is included as part of the Datascape suite through the community portal, featuring transactional services and seamless communication options which makes interactions with the council easy and transparent to the community.
Enhanced workflow and milestone tracking helps staff manage, meet and report internal and external performance goals.
Built to be part of an eco system that uses Application Programming Interface (API) integration to speak to other internal corporate systems enables openness and ease of the Datascape regulatory and compliance solution.
Built with preconfigured legislated common processes for councils.
Your data and information are important to us. Here are some ways Datacom keeps your information assets safe:
Datacom also implements security best practices to international standards, resulting in our pay systems and data centres achieving other third-party certifications:
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