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Datacom's message gateway, extends your business' reach to effectively and efficiently inform, alert, and interact with staff and customers wherever they are in New Zealand, Australia and beyond, straight to their mobile phone.
The message gateway allows businesses to send text messages, also known as a short message service (SMS), to effectively communicate with their employees and customers. Considering a huge volume of the population carries a mobile phone with them every day, Datacom's message gateway provides an opportunity to extend the reach of traditional enterprise messaging systems. It can be used in various ways to save time and money, including automating high-volume marketing messages and taking over complex, personalised customer relationship management (CRM) communications.
Get up and running quickly, using industry-standard web interfaces for integrating with Datacom's message gateway.
Get up and running quickly, using industry-standard web interfaces for integrating with Datacom's message gateway.
Independent from any single telecommunications company. Direct, secure links maximise message delivery quality and throughput rates.
Deliver to independent messaging apps worldwide, including in poor telecommunications coverage areas. Our international texting partner has a massive reach, covering over 700 networks globally.
Get 24x7 monitoring for maximised service availability across geographically diverse server locations with multiple redundancy and infrastructure options.
We've made our reporting as open as possible, so you can pretty much see exactly what we see. If you need to confirm a message was sent, or how many messages you've sent you can do it through our administration portal.
Our core system is pretty useful, but we've build on some extra pieces to make it even more helpful! If you're after a particular function and we don't have it covered already, we'd be happy to discuss possibilities.
Your data and information are important to us. Here are some ways Datacom keeps your information assets safe:
Datacom also implements security best practices to international standards, resulting in our pay systems and data centres achieving other third-party certifications:
Use any email software to send SMS messages. Once the sending email account has been registered, SMS messages can be sent either manually or automatically to a single mobile device or a group of mobile devices, followed by you receiving the response to the originating email address.
A user friendly administration web portal allows for easy management of who can send SMS messages and who is included in your recipient groups. We can track exactly what happened to each and every text message and confirm they were delivered.
Need to send out a whole heap of messages but want to make each message personalised? Keep an address book with your contacts' details, in groups and as individual addresses, and we can add in their personalised details automatically.
