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Expectations are higher than ever for a personalised customer experience. Datacom's customer relationship management (CRM) solutions helps you manage your customers' experience and needs.
When you're trying to manage the experience of a large number of people across a number of physical and digital channels the challenge of meeting those expectations increases.
We offer organisations industry-leading solutions backed with years of experience. Access to the local capability you need to leverage the latest technology and best practices.
Datacom is well known for highly successful end-to-end business transformation projects that leverage the full breadth and depth of the platform.
Datacom is well known for highly successful end-to-end business transformation projects that leverage the full breadth and depth of the platform.
Benefit from Datacom’s 50-year track record of providing cutting-edge solutions that ensure you remain productive during any transformation project.
We have a wealth of experience across complex industries. This includes financial services, insurance, agriculture, and government. We know how to maximise engagements to accelerate implementations.
We're invested in where you are. Consultants with global experience and locally developed talent mean we have you and your sector covered.
Customer Relationship Management (CRM) software is a technology tool designed to help businesses manage their interactions with customers. It centralises customer data, facilitates sales and marketing processes, and provides tools for customer support and service. CRM software also offers analytics, integration with other business systems, mobile access, and workflow automation. It's used across industries to enhance customer relationships, boost sales efficiency, and improve customer service by providing a comprehensive view of customer interactions and data.
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