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Business continuity planning

Your organisation's business continuity planning ensures your customers can access your services, no matter what happens.

Your organisation's business continuity management ensures your customers can access your services, no matter what happens.

Business continuity planning (BCP) and management has become the theme of our times. When the COVID-19 crisis hit, Datacom was uniquely placed to help government agencies and enterprise businesses across Australia, New Zealand, and Asia navigate through these uncertain and unprecedented times. 

The breadth of experience and depth of our understanding means that Datacom is often called on to help companies and organisations navigate difficult issues. Pragmatic, security-focused, reliable, and sensible: these are the attributes that Datacom is known for. These are the qualities you need to build both resilience and sustainable agility into your organisation. Our business is built around the value of 'enduring performance' – and for more than 50 years, we’ve been helping our customers unlock their potential. 

Datacom takes a customer-or citizen-first approach to helping you plan your business continuity requirements. 

At the core is identifying the most critical services you want to offer your customers. We work with you on everything from your business processes, customer engagement, and technology implementation to make sure they work the way you need them to.

A cycle made up of points
End-to-end business continuity
Agility and capability
Real-world experience
Industry aligned
Light Blue tick icon

End-to-end business continuity

By taking a customer-centric approach, we ensure you make informed and pragmatic investments in both process and technology that are robust and resilient.

A cycle made up of points
End-to-end business continuity
Light Blue tick icon

End-to-end business continuity

By taking a customer-centric approach, we ensure you make informed and pragmatic investments in both process and technology that are robust and resilient.

Agility and capability

Agility and capability

We're a partner with the capability to put in place your continuity plans, and we step in if something unforeseen occurs. We ensure critical services continue, no matter what. 

Real-world experience

Real-world experience

Our consultants have a rich history of business continuity planning delivery from strategy, road mapping, to implementation and enacting.

Industry aligned

Industry aligned

Our experts are experienced with aligning organisations with best-practice frameworks, including COBIT 2019 and NIST (National Institute of Standards and Technology).

Our expertise includes

Frequently asked questions

What is meant by disaster recovery?

Disaster recovery is a proactive approach that ensures organisations can recover their IT systems and data swiftly and effectively following a disaster or disruption. The disaster recovery process steps are designed to provide a structured framework for preparedness, response, and resilience, enabling organisations to maintain critical operations and data integrity in challenging situations.

The disaster recovery process steps typically include:

  1. Risk assessment and planning: This initial step involves identifying potential risks and vulnerabilities to IT systems, assessing the impact of various disaster scenarios, and developing a comprehensive disaster recovery plan. It includes defining recovery objectives, RTO (Recovery Time Objective), and RPO (Recovery Point Objective) to set recovery time and data loss tolerance levels.

  2. Data backup and replication: Organisations regularly back up their critical data and systems to secure offsite locations or replicate data to redundant servers. This ensures that data can be quickly restored if the primary systems are compromised.

  3. System recovery: In the event of a disaster, the disaster recovery process involves the restoration of IT systems, applications, and data from backups or redundant systems. This step may include rebuilding hardware, installing software, and recovering data to meet the predefined recovery objectives.

  4. Testing and training: Regular testing and training are crucial to ensure the effectiveness of the disaster recovery plan. By conducting drills and simulations, organisations can identify weaknesses, refine procedures, and familiarize staff with their roles in the recovery process.

  5. Ongoing monitoring and updates: Disaster recovery is not a one-time effort; it requires continuous monitoring and regular updates to account for changes in technology, infrastructure and potential threats. Organisations must adapt their disaster recovery plans to remain effective in the face of evolving risks.

Why is business continuity important?

Business continuity is essential because it ensures an organisation's ability to maintain critical operations and provide uninterrupted services, even in the face of unexpected disruptions or disasters. Business continuity planning involves conducting business continuity tests to assess an organisation's readiness for various scenarios such as natural disasters, cyberattacks, or system failures. These tests help identify vulnerabilities and weaknesses, enabling proactive measures to be taken to mitigate risks and enhance resilience. Without a robust business continuity plan and testing, a disruption can result in financial losses, damage to reputation, and loss of customer trust. Business continuity ensures that companies can continue delivering essential products and services, safeguarding their reputation, and minimising the impact of unforeseen events on their operations and stakeholders.

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