Datascape Online Bookings

Make it easier for customers to get the most out of council facilities and services with Datascape Online Bookings.

Make it easier for customers to get the most out of council facilities.

Datascape Online Bookings let councils optimise their efficiency through a digital booking solution. It transforms how a community accesses council facilities and services.

Implementing this online booking system lets people in your community book and pay for a range of facilities and services easily, and it also lets your organisation magnify and accelerate revenue streams. Datascape Online Bookings provides a versatile digital solution empowering your organisation to give your community instant, direct access to services. It's easy to use for public and staff, and implementation is simple, saving you significant time and costs.

You can choose which council facilities and services to include as bookable options. This includes

meeting rooms
recreation centres
community centres
shared spaces
sports ground
waste management
appointments
tour places

How does it work?

Search for facilities and services: customers search for a venue name, activity, location, date, or any combination of these.
Make bookings and payments: customers create a one-off booking or a series of bookings and make payments to secure them.
Manage bookings: through an admin portal, staff can view and update bookings. Communication and documents are automatically sent to relevant parties.
Track bookings: monitor the usage of your facilities and services with intuitive analytical reports.

Councils have many facilities that can be booked. These facilities can be more accessible to the community by making them accessible digitally. The public can find out what is available, features, and costs, and then book.

Mark Matijevic

Director local government solutions, Datacom

Instant access

To make, change, or cancel a booking, and update information or view transaction history, customers simply log in to their account for access to an online bookings and payments menu.

Any device

Your customers can find and book facilities and services online, on any device, at any time.

No more double bookings

See the real-time availability of your facilities and services and ensure customers are guaranteed their booking every time.

More bookings, less work

Customers can self-serve and book their own council facilities and services. Council staff spend less time making manual bookings and spend their valuable time on other tasks.

Our expertise includes

Services

One powerful system
Staff can manage all aspects of council facilities, services, bookings, and payments in one system.
Automated fees and charges
Fees and charges dynamically update based on factors like services and equipment booked. This provides visibility of all costs at the time of booking.
Seamless communication
When a booking or update is made, Datascape Online Bookings sends quotes, invoices, email confirmations, reminders, and security access information to your customers, staff, and contractors.
Fast and flexible payments
Customers can pay for bookings by credit card, internet banking, over-the-counter, or on account.
Optional cancellation fees
If you'd like to give your customers the freedom to make changes and cancellations to bookings while maintaining usage policies and penalties you can set up optional cancellation fees.
Financial management
Manage financial transactions in accordance with standard accounting practices. All data is automatically transferred to your financial system to keep them up to date.

Discover more

30-08-2020 Do councils work with the public enough? On average, councils can use the same systems for 20 years. With so much pressure to choose the right IT system to serve the community, is it time to ask the community for help? Mark Matijevic