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Datascape Online Bookings

Make it easier for customers to get the most out of council facilities and services with Datascape Online Bookings.
Datascape Online Bookings
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Make it easier for customers to get the most out of council facilities.

Datascape Online Bookings let councils optimise their efficiency through a digital booking solution. It transforms how a community accesses council facilities and services.

Implementing this online booking system lets people in your community book and pay for a range of facilities and services easily, and it also lets your organisation magnify and accelerate revenue streams. Datascape Online Bookings provides a versatile digital solution empowering your organisation to give your community instant, direct access to services. It's easy to use for public and staff, and implementation is simple, saving you significant time and costs.

You can choose which council facilities and services to include as bookable options. This includes:

  • Meeting rooms
  • Recreation centres
  • Community centres
  • Shared spaces
  • Sports ground
  • Waste management
  • Appointments
  • Tour places.

How does it work?

  1. Search for facilities and services: customers search for a venue name, activity, location, date, or any combination of these.
  2. Make bookings and payments: customers create a one-off booking or a series of bookings and make payments to secure them.
  3. Manage bookings: through an admin portal, staff can view and update bookings. Communication and documents are automatically sent to relevant parties.
  4. Track bookings: monitor the usage of your facilities and services with intuitive analytical reports.

Councils have many facilities that can be booked. These facilities can be more accessible to the community by making them accessible digitally. The public can find out what is available, features, and costs, and then book.

MM
Mark Matijevic
Director local government solutions, Datacom

Instant access

To make, change, or cancel a booking, and update information or view transaction history, customers simply log in to their account for access to an online bookings and payments menu.

Any device

Your customers can find and book facilities and services online, on any device, at any time.

No more double bookings

See the real-time availability of your facilities and services and ensure customers are guaranteed their booking every time.

More bookings, less work

Customers can self-serve and book their own council facilities and services. Council staff spend less time making manual bookings and spend their valuable time on other tasks.

Our expertise includes

  • One powerful system icon
    One powerful system
    Staff can manage all aspects of council facilities, services, bookings, and payments in one system.
  • Automated fees and charges icon
    Automated fees and charges
    Fees and charges dynamically update based on factors like services and equipment booked. This provides visibility of all costs at the time of booking.
  • Seamless communication icon
    Seamless communication
    When a booking or update is made, Datascape Online Bookings sends quotes, invoices, email confirmations, reminders, and security access information to your customers, staff, and contractors.
  • Fast and flexible payments icon
    Fast and flexible payments
    Customers can pay for bookings by credit card, internet banking, over-the-counter, or on account.
  • Optional cancellation fees icon
    Optional cancellation fees
    If you'd like to give your customers the freedom to make changes and cancellations to bookings while maintaining usage policies and penalties you can set up optional cancellation fees.
  • Financial management icon
    Financial management
    Manage financial transactions in accordance with standard accounting practices. All data is automatically transferred to your financial system to keep them up to date.

Discover more

30-08-2020 Do councils work with the public enough? On average, councils can use the same systems for 20 years. With so much pressure to choose the right IT system to serve the community, is it time to ask the community for help? Mark Matijevic
Read more
  • Public sector

Useful links

Datascape Enterprise

Datascape Enterprise is a cloud-based solution with an enterprise resource planning (ERP) system at its core.

MyDatascape

MyDatascape lets you interact and engage with your customers online.

Datascape CRM

Transform the way council and community connect, work, and engage.

Datascape Online Services

Smart forms and a customer portal that gives you round-the-clock access, the ability to make instant payments, and access to all your transactions.

Antenno

Through the use of the Antenno mobile app, authorities can send alerts and receive feedback from your community.

Datascape Websites

Build your website with our library of templates, or work with our team to create a bespoke design.

Datascape Mobile Capture

Streamline the administration process for managing off-site jobs.