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Datascape Online Services

Meet and exceed your customers' digital expectations with Datascape Online Services.

Meet and exceed your customers' digital expectations.

With Datascape Online Services, councils can elevate their digital transformation strategy to meet customer demand and exceed expectations in a fast-paced digital world.

Councils can let their customers pay for a full range of services from any device, at any time. Easy-to-use smart forms enable successful booking completion by leading customers through the entire process of booking the service they need. Choose from our library of shared council smart forms and adapt them to suit your needs, or build your own. 

Reduce phone, mail, and over-the-counter interactions by providing a secure self-service customer portal. Work smarter by streamlining processes to exceed your service-level agreements.

You can choose which council facilities and services to include via the forms. This includes:

  • Building and planning applications
  • Health and alcohol licences
  • Dog registrations
  • Job applications
  • Consultations and feedback
  • Grants and funding applications
  • Rates and property certificates
  • Paying infringements, rates, memberships, and fees.
Streamline business processes
Any time, anywhere access
Light Blue tick icon
Streamline business processes

Empower your community to access council services through a customer portal. Significantly reduce staff workloads whilst improving financial management with seamless reconciliation.

A person infront of a board with an upwards pointing arrow
Streamline business processes
Light Blue tick icon

Streamline business processes

Empower your community to access council services through a customer portal. Significantly reduce staff workloads whilst improving financial management with seamless reconciliation.

Any time, anywhere access

Any time, anywhere access

Through the secure self-service portal, customers can make payments and receive progress emails and text alerts on their service requests, no matter where they are.

Useful links

Useful links

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