Datacom has developed an Enterprise AI Assistant to allow companies to leverage their organisational data and reap the benefits of AI within their own environment.
The new tool will give organisations the flexibility to choose their preferred LLM (large language model), the platform they want it to reside on, whether it is sovereign (processed locally via an open-source language model), and whether the tool is managed in-house or by Datacom via a monthly subscription service.
“While there has been a proliferation of AI tools over the past couple of years, there is a significant number of companies that do not want to use mainstream tools that sit outside their organisation or process their data offshore,” says Datacom’s Director of AI, Lou Compagnone.
“Our Enterprise AI Assistant has been developed in answer to what we are hearing from customers. Our customers have told us they are keen to leverage and use AI, but they are concerned about their data and where it is going. They also tell us they want flexibility, local ‘on the ground’ support and the ability to adopt a sovereign solution.”
The AI assistant leverages an organisation’s internal data (knowledge and structured data) and serves as a single, central knowledge base that can feed into an ecosystem of AI agents to help with tasks across various business functions.
“In most organisations but especially larger organisations, you will have departments or service areas with different needs, for example the finance team wants support with different business functions than the sales team. The scalability and ‘agent agnostic’ nature of our tool means you can have what our team calls a ‘mesh’ of agents performing different functions from executing automated tasks, to reporting on events to policy compliance checks and redacting sensitive information in documents, to name a few."
“Our latest AI research showed that 80% of organisations using AI had seen an improvement in productivity. We hope this tool will help more businesses capitalise on the benefits that AI can bring, and that it will address any concerns about security, data privacy and adopting AI in a way that works for their team.”
The Enterprise AI Assistant was developed in-house by Datacom’s AI practice, in collaboration with its specialist consulting, cloud and security teams.
The tool is available now in the Australian market as a sovereign solution, but in New Zealand the assistant is launching without the sovereign option because there is currently no open-source LLM available onshore.
Datacom can provide a working demo of the Enterprise AI Assistant on request.
