Digital experience monitoring (DEM) solutions developer Martello Technologies Group has announced a partnership with Datacom, which will enable Datacom to offer Vantage DX to its customers as part of its Microsoft Teams managed service, and to resell the software to customers.

A Microsoft Cloud Solutions Provider, Datacom will offer Vantage DX to customers as part of its Microsoft Modern Workplace offering. Vantage DX is the Microsoft-recommended monitoring and analytics solution for Microsoft Teams, providing deep insight that enhances the user experience for Teams video, chat and phone calls, as well as Microsoft 365 applications such as SharePoint.

As Australasia's largest homegrown technology company, Datacom has more than 6,800 employees in 26 locations throughout Australia, New Zealand and Asia, and its customers span a range of industries and include large commercial organisations and government agencies.

“Many of our customers operate in regulated environments where Microsoft Teams uptime and user experience are mission critical,” says Alexis Weekes, General Manager – Microsoft 365 at Datacom.

“Vantage DX ensures that we can deliver an improved user experience for Microsoft cloud communications and collaboration services. We have several customers looking to implement Vantage DX and have already closed our first customer for the software.”

“Partnering with Datacom extends Martello’s reach into the Asia Pacific region, bringing the benefits of Vantage DX to more government and enterprise clients,” says John Proctor, President and CEO of Martello.

“As a trusted advisor to many government and commercial clients in the region, Datacom is an ideal partner for Martello. Our software is sought by organisations who need to ensure their employees and clients have high quality and uninterrupted Microsoft Teams user experiences. We’re pleased to work together with Datacom to bring Vantage DX to both government and enterprise clients across the Asia Pacific region.”

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