Make a confident, well-rounded decision when choosing your data centre partner. Download our free checklist to evaluate key criteria across people, performance, planet and price.
Make a confident, well-rounded decision when choosing your data centre partner. Download our free checklist to evaluate key criteria across people, performance, planet and price.
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Data centres are critical infrastructure and provide the foundation for everything from cloud applications to real-time collaboration. With digital demands surging, and AI pushing data volume even higher, your data centre strategy matters more than ever. In fact, 70% of business leaders interviewed in our State of AI Index said they’re now supporting AI in their organisation — up from 47% in 2023. That shift brings new requirements: more storage, faster access and greater resilience.
Choosing the right colocation data centre partner means looking beyond cost and capacity. Organisations need a solution that meets current needs and can adapt to whatever comes next, which requires more than just technology. Uptime, support, sustainability and scalability all play a part in ensuring organisations stay secure, connected and competitive. For many, colocation data centres offer a smart path forward. They allow you to deploy your own hardware within a trusted facility, while giving you full control over your infrastructure.
To make the right choice, look at prospective data centre providers from multiple angles. Look at how they perform, who supports them, how sustainable they are and how they fit your budget. Here are four essential areas to consider:
The people supporting your data centre make a huge difference to the type of service you get. Look for a provider that offers access to skilled, experienced technicians, 24/7. Finding a partner who has strong, transparent communication practices, clear escalation paths and a commitment to customer success will support your business through any challenges and change, and help your business grow. For Datacom, this means we ensure we have team members available to support our data centre customers 24/7.
Often this is the top consideration of many organisations when choosing a data centre partner as your data centre must deliver consistent, high availability. Ideally, you’ll be looking for a provider with a proven record of 100% uptime or industry-leading SLAs. It’s equally as important to assess the ability to scale easily as your needs change, as well as what their disaster recovery protocols are to ensure there is flexibility and resiliency in place to keep your systems running no matter what. Datacom offers 100% uptime SLAs and we provide flexible arrangements so customers can add rack space as they grow. We’re also telco neutral and have good connectivity to public cloud via Megaport.
Environmental performance is a growing expectation for organisations, with increasing regulatory pressures and sustainability targets on all industries. A data centre partner should demonstrate a commitment to sustainability, whether it’s through carbon-neutral or net-zero targets, energy-efficient infrastructure or the use of renewable energy. Assess environmental certifications and reporting practices to see how data centre providers take responsibility seriously to ensure the provider you choose is aligning with your own business’ sustainability goals. Datacom is taking proactive steps to reduce the emissions footprint of its data centre operations by minimising the need for energy-intensive chillers, using renewable energy, and is on track to be net carbon zero by 2030.
Price is always a top consideration, but it’s important to consider the total value a data centre provides. Flexible contracts, scalable service option and transparent pricing models will allow your business room to grow without worrying about hidden costs or being locked into long-term contracts. Datacom offers pay-as-you-go or fixed power pricing with transparent billing.
When assessing the total cost of ownership, consider more than just upfront pricing. Factor in operational efficiencies, compliance and certification overheads and the opportunity cost of dedicating in-house resources or space that could be better deployed elsewhere. The right data centre partner will help you optimise for both cost and strategic value.
Choosing the right data centre partner doesn’t just influence how you operate, it reshapes your organisation’s entire risk profile. From security and compliance to agility and sustainability, this decision has long-term implications for how confidently and competitively you can grow. By taking a broader approach and considering people, performance, planet and price, you can make a decision that supports both your immediate goals and your big-picture vision.
Datacom is your trusted colocation data centre partner, delivering secure, resilient, and flexible data centres solutions across New Zealand and Australia.
Our scalable colocation data centre services can be configured to your needs with quarter-, half-, and multi-rack options. We can even deliver you a customised data floor or entirely new data centre, including modular data centre designs for rapid deployment. All our facilities are ISO27001-certified data centres, meeting stringent international security standards.
Want to find out more about your data centre options? Connect with our Data centre team.
