Do you have a question? Want to learn more about our products and solutions, the latest career opportunities, or our events? We're here to help. Get in touch with us.
A business process management plan doesn't have to involve expensive system integration or high-risk development. Datacom helps you build a plan that ensures you have visibility of workloads and any bottlenecks across your business.
Datacom’s digital process automation team can help you identify the processes in your business that would yield the highest automation ROI, as well as the appropriate use of tools for business process management (BPM), robotic process automation, and business automation.
Our team has delivered BPM solutions to major Australian businesses that have transformed the way they operate by standardising and automating their processes. We help significantly reduce manual work and human error, while speeding up processes and cutting costs. We help you drive growth by improving delivery of quality services to your customers.
Gain a comprehensive overview with enhanced workflows within your business, optimising each segment for peak performance. Management has visibility of all aspects of the business. This includes people, progress, service level agreements, workloads, and bottlenecks across the entire organisation.
Gain a comprehensive overview with enhanced workflows within your business, optimising each segment for peak performance. Management has visibility of all aspects of the business. This includes people, progress, service level agreements, workloads, and bottlenecks across the entire organisation.
Our world-class process management engine drives efficiencies by automatically directing tasks. This collaborative approach between systems and employees enhances workflow automation and operational efficiency. It assigns them to the appropriate teams, individuals, system automations, or software robots. It facilitates immediate action and quick turnaround.
Replace paper with low-code mobile-ready SmartForms that are integrated with back-end systems. Validate input at the source to remove duplication and reduce human error and costly rework.
We utilise integration connectors with many common platforms like Systems Applications and Products, Microsoft Dynamics 365, Windows Azure, SQL Server, and Salesforce. You'll significantly accelerate and de-risk integration tasks.
Surface multiple back-end systems' data on a single form using business process automation with reusable integrated views. These automated solutions enhance workflow management, allowing employees to focus on strategic business development.
Get support with delivery methods, tools, and licensing for everything from a simple three-step request-authorise-act process up to processes that include many players (whether human, system, or robot), and integration to any number of systems and databases.
Automation is crucial for businesses to streamline processes. By leveraging business process automation, you can enhance operational efficiency and reduce manual tasks.
By embracing these solutions, your organisation can ensure consistent growth and maintain its leadership position in the market. Leading process automation companies like Datacom can help implement effective strategies tailored to your business needs.
By incorporating intelligent automation technology solutions, Australian organisations can enhance processes, streamline operations, and elevate customer experience. By incorporating intelligent automation solutions, you can enhance workflows, streamline operations, and elevate customer experience. Utilise cloud-based platforms and data analytics to harvest extensive information, driving strategic business decisions and pushing beyond simple automation to deliver greater business value.
Selecting business process automation tools and partners requires analysing your organisation’s specific needs and workflows. Evaluate your business operations to identify the most suitable platform that offers flexibility and scalability for future growth. Partnering with companies that specialise in business automation can greatly improve service delivery and customer satisfaction. Collaboration with innovative process automation companies supports the development of robust systems that fulfill your digital transformation requirements.
K2 has options for server deployment and K2 Cloud.
It's highly scalable. Microsoft uses K2 to manage more than 450 eCommerce sites across more than 240 markets around the world.
Engagements are tailored to the needs and pace required. Solutions delivered by our team range from simple ones delivered in a few weeks by a single person, up to major organisational change programmes.
Yes. Using K2's low-code SmartForm builder, we build a form once and it is available on browsers and mobile devices.
K2 has built-in audit trails that can be used in reporting or in a visual representation of the process flow to show what path has been followed.
Yes. Approval hierarchies are routinely configured into processes and leverage the powerful built-in role-based access functions. It can be configured to send reminders or escalate tasks if they are in danger of breaching SLAs or other targets.