A man in an office on an IT support call

Agile IT outsourcing

Agile ITO unifies our team and yours, working side-by-side, in agile product delivery for operations.

Reduce legacy and create value, together.

Shift legacy assets to the past and chart a course for the future with Datacom’s Agile IT outsourcing (ITO). Surround your infrastructure and applications with a nimble and flexible approach.

New Zealand’s most significant organisations are embracing Agile because success rate, speed, and even team morale are an unbeatable paradigm.

That’s why, when it comes to IT outsourcing, you only need to come to one place. With Datacom and Agile ITO, you get an outsource partner who won’t just help enhance your IT infrastructure, but shift it from a deficit to an asset. Get market-leading processes and people, today.

Three people side by side
Designed squads co-located and tight with your people
Better together
Deliver real change
Take care of the hard stuff
Light blue tick icon

Designed squads co-located and tight with your people

Carefully curated and calibrated teams bring pre-built processes and best practices to your workplace, unifying with your culture and systems.

Three people side by side
Designed squads co-located and tight with your people
Light blue tick icon

Designed squads co-located and tight with your people

Carefully curated and calibrated teams bring pre-built processes and best practices to your workplace, unifying with your culture and systems.

Infrastructures and application together

Infrastructures and application together

An Agile team is better together, and so is uniting infrastructure, operations, and applications, underpinned with an automation-first approach.

Deliver real change

Deliver real change

Transparency, velocity, iteration. Agile ITO gives you the capacity, the processes, and the know-how at your fingertips to modernise technologies and reduce operating costs, freeing you up to focus on the most valuable digital transformations.

Take care of the hard stuff

Take care of the hard stuff

Datacom and Agile ITO aren’t just here for the fun, contemporary, cloud-based applications. When it comes to niche technology, business-critical legacy applications, and vital infrastructure, we are there, all within the framework of an agile delivery model.

Frequently asked questions

What is agile outsourcing?

Agile IT outsourcing is an approach to IT services procurement that emphasizes flexibility, collaboration and adaptability in the context of agile development methodologies. It involves forming strategic vendor partnerships to enable agile teams to deliver IT solutions more effectively. In this model, organisations work closely with outsourcing vendors to create a dynamic and responsive IT ecosystem that can quickly adapt to changing business needs.

One of the key elements of agile IT outsourcing is the formation of vendor partnerships based on trust and collaboration. Rather than traditional vendor-client relationships, agile IT outsourcing promotes a collaborative and strategic approach. Vendors become an extension of the client's agile teams, working together to deliver IT solutions in an iterative and responsive manner. This approach allows for a more rapid response to changing project requirements and market conditions. By integrating the vendor as a strategic partner, organisations can benefit from the vendor's expertise while maintaining the flexibility to adjust priorities and project scope in real-time, a crucial strategy for agile teams. This collaborative approach is particularly effective when dealing with complex and evolving IT projects, as it enables seamless adaptation to changing business needs while ensuring efficient resource allocation.

Useful links

  • IT service management and monitoring

    Datacom's IT service management and monitoring solutions enable you to outsource the management of your IT systems. Learn more
  • AIOps

    No matter how complex your IT operations are, Datacom’s AIOps brings together big data and machine learning to give you visibility and control. Learn more