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We are proud to be a trusted partner to the Australian federal government. We have more than a decade's worth of on-the-ground experience connecting citizens to services, automating data processes across the health sector, shifting workloads into the cloud, and as the frontline to customer engagement for essential services.
Datacom has the breadth to support our federal government customers through a broad range of services and solutions.
Digital resilience for Australia's federal government
For Australia’s federal government, digital resilience means safeguarding citizen data, ensuring continuity of national services and meeting Australian Government cybersecurity and privacy standards. Datacom partners with federal agencies to modernise IT, keep data within Australian borders and provide governance for AI adoption, secure cloud and rapid incident response. Our integrated approach delivers resilient digital infrastructure, cross-agency data sharing with proper controls and scalable disaster recovery to keep essential services available in crises.
Datacom has been connecting people and technology across government since 2000. Working alongside our partners in government, we help navigate tech platforms, systems, and standards, and better connect agencies and the community through digital services and system integration. We work closely with agencies to migrate applications to the cloud and, with our managed service offering, we run and manage applications with a focus on security and compliance.
AI-powered engineering
Upgrade your legacy platforms with AI-powered tools and scalable cloud technologies to keep your applications fast, secure, and future-ready.
Our modernisation approach goes beyond surface upgrades. We help reduce technical debt, embed automation into core workflows, and elevate user experiences through intelligent orchestration. The result? Applications that are easier to evolve, more resilient, and optimised for long-term performance, compliance, and cost efficiency.
Our work across federal government has seen us enable greater connection, automation and optimisation of complex systems across healthcare, financial and environmental agencies.
Accelerate better customer service with our CRM packaged solution to support customers anytime, anywhere. By implementing a modern customer service and case management business application system, we can help government organisations to:
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