Australian state government hero image

IT services and solutions

State government

We support state government with digital platforms, AI-driven tools, compliance, organisational resilience and secure infrastructure.
introduction

Helping state government transform their organisations with innovative IT solutions, built to meet their unique requirements.

State and local governments across Australia face unique digital challenges. At Datacom, we help agencies and councils modernise operations, strengthen cyber security, and deliver outstanding citizen services with tailored IT solutions and managed services.

Trusted, local IT expertise for state and local government

With more than a decade of on-the-ground experience, Datacom partners with state and local governments throughout Australia to solve sector-specific challenges—whether it's managing sensitive data, planning for compliance, or improving emergency communications. Our local teams understand the complexities of government technology, helping departments navigate platforms, applications, and standards with confidence.

Secure cloud, data sovereignty, and SOCI readiness

Every cloud migration, upgrade, or digital transformation project requires absolute control over where data is stored and how it's protected. Datacom delivers sovereign cloud solutions and hybrid environments to meet Australia’s strict data sovereignty and SOCI requirements. Our security operations centres are locally operated, staffed by cleared experts, and provide rapid incident response and ongoing monitoring to keep your agency compliant and resilient.

Modernising government with managed services

Digital transformation starts with strong foundations. Our managed services go beyond support—they streamline operations, reduce costs, and safeguard critical systems so agencies can focus on service delivery. Datacom’s cloud capability frameworks and AI-driven assessments help identify gaps and strengths across people, processes, and tech, finding new ways to control costs and boost efficiency.

Digital resilience for Australia's state governments

For Australia’s state governments, digital resilience means secure, scalable services for citizens across states, with data stored within state boundaries and aligned to local regulations. Datacom helps state agencies modernise IT, strengthen cloud security, disaster recovery and incident response, with governance tailored to state policies. We enable resilient digital services for health, transport and welfare, using AI-enabled insights, secure hybrid cloud and resilient data centres to maintain reliability and protect sensitive data. 

A woman standing, working on laptop screen in a data centre
how-we-support-you

How we support state government

 

Proven outcomes in cloud and security

We deliver cost savings—up to 50% on legacy upgrades—by automating development, testing, and business analysis with advanced AI tools. In-country data storage, robust governance, and ongoing incident management keep your assets protected and operations running.

Digital resilience and regulatory compliance

SOCI compliance isn’t an afterthought—it’s built into every solution we provide. Our teams map interdependencies, embed security frameworks, and support your IT and OT environments in coordinating seamlessly, meeting CIRMP hazard and reporting mandates. We lead the way in digital sovereignty, working with agencies to adapt easily to new regulations while maintaining tight control over all data and systems.

Empowering communities, connecting citizens

Datacom’s solutions are designed to help governments better engage, inform, and serve their communities. Our tools enable efficient two-way communication, simplify case and records management, and make government services more accessible for people everywhere—including urban, rural, and remote locations.

  • Cloud

    Creating scalable platforms that meet sovereignty obligations, defend against emerging threats and position organisations for the future. Explore hybrid cloud
  • Data centres

    Secure, scalable data centres across Australasia supporting hybrid, AI and sovereign cloud. View data centres
  • Application services

    Enhance business value with enterprise application development and integrations. Explore app services
  • Artificial intelligence solutions

    Ethical, people-first AI built and managed locally for enterprise and public sector. Discover AI solutions
  • AI foundations, governance & infrastructure

    Setup the roadmap, tooling and guardrails to scale AI safely and strategically. Establish AI foundations
  • Managed IT services

    24/7 IT support including service desk, field and lifecycle services to scale ops. Managed IT support
  • Security services

    Holistic security across identity, data, apps and operations that scales with cloud. View security services
  • Datascape

    AI-enabled council software that connects rates, CRM, engagement and compliance, providing Australian councils with unified data, streamlined workflows and better community experiences. Explore Datascape
  • Antenno

    Datacom's two-way mobile application connecting councils and communities with location-based alerts and instant feedback, purpose-built for local government in Australia. Drive community engagemen
videos

Helpful videos

customer-stories-and-articles

Useful links

  • Our awards

    We take great pride in the work we do for our customers and are honoured to have won several industry awards. Learn more
  • Our year in review

    Explore our highlights as we celebrate the year that’s been with the stories about our customers, people and communities. Learn more
  • Our communities

    We are committed to supporting our communities by help people thrive and shape their own futures. Learn more
  • Our locations

    Find the address and contact information of our offices across New Zealand, Australia and Asia. Learn more
  • Our leadership team

    Meet our leadership team and learn how their experience is driving success for our customers and communities. Learn more
  • Our sustainability journey

    We work collaboratively with our customers and partners to think of new ways we can make positive changes using technology. Learn more