Large enterprises face the challenge of meeting customer expectations and maintaining efficient operations while fostering innovation. Consistent, reliable customer service becomes a hurdle when systems and teams are disjointed, and current IT solutions fall short of organisational needs.
Pega is a leading platform for decision-making and workflow automation. It empowers organisations to streamline complex business processes, automate tasks, and enact change. The outcome is a customer experience that spans various business areas, communication channels, and customer demographics, whether on-premise or in the cloud. Pega’s enterprise-level capabilities have been trusted by many of the world’s largest companies and public sector entities. Over the past decade, it has seen significant adoption among prominent organisations in Australia and New Zealand.
At Datacom, we provide solutions using Pega that boost efficiency, productivity, and provide complete visibility of end-to-end processes, all while focusing on your customer needs.
Our AI-enabled process consulting services, combined with state-of-the-art technology, offer insights into your business operations and the strategic direction needed to derive value from implementing Pega. We bring the necessary knowledge, experience, and expertise to ensure you reap these benefits. Our proven delivery track record has added value to some of the most recognised organisations in Australiasia.
Since 2017, Datacom has forged a strong partnership with Pega, delivering an array of solutions to government agencies, premier financial service institutions in New Zealand, and other organisations. As an Authorised Partner, we hold a special accreditation for government services.
Our local team of skilled and certified Pega professionals takes pride in the impactful differences and value we bring.
