We’ve helped government agencies to stand up their Covid-19 responses and support the roll-out of vital assistance programmes. Our Pay Systems and Smartly teams have helped over 30,000 small businesses take advantage of wage subsidies so they could continue trading and paying their 350,000 employees.
Our Connect contact centre teams have swung in behind private companies and government to help them serve their communities and provide essential information and support to thousands of people every day. We’ve helped our healthcare customers pivot to remote patient care models and to continue meeting people’s healthcare needs. We’ve helped keep Australia’s public transport timetables running to time in NSW, toll roads flowing in Victoria and supported the core reliability of Western Australia’s transport networks.
It has also been exciting to help entrepreneurial high-growth digital companies to achieve their ambitions for progress in local and international markets, despite global disruptions.
And, in a year where we have seen the impact of DDoS and ransomware attacks, we have helped our customers and our countries lift their resilience and ensure they have prepared themselves as best they can.
Our teams have helped hundreds of organisations adapt to new challenges, stay connected with their people and customers, and continue operating despite the disruptions all around them.