Discover — Customer Stories, Ebooks, Video & Resources

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IT fleet insights boost SYC’s productivity and cut app costs Data-driven fleet insights helped Australian not-for-profit SYC turn IT complexity into clarity, resolving widespread device issues, cutting app licensing costs and boosting team productivity.

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New AI in the workplace course to equip future tech talent Datacom has 42,000+ enrolments in its Forage virtual job simulations, with some participants now joining the team.

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Building the foundations for NZ’s AI future: Greg Davidson Greg Davidson's 2026 Aotearoa AI Summit keynote on AI adoption, infrastructure and sovereignty in New Zealand. .

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Dual exposure imagery of three professionals planning on an iPad and two people pointing to laptops. Assets taken from CX Whitepaper 2026 brochure.

Research: Australians favour hybrid customer service over Research reveals Australians want more accurate and trusted customer experiences, with AI and people working together.

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Rethinking endpoint strategy in the age of AI A new generation of AI-enabled devices is changing how organisations think about where AI workloads run.

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Talent International modernises payroll with Datapay Datapay helped Talent International streamline payroll, integrate HR and finance systems and build a scalable foundation

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A Bluecurrent worker checking the metering at a client property. Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia.

From cloud sprawl to smart saving: Bluecurrent Datacom helped Bluecurrent optimise AWS for greater security, resilience and long-term business growth.

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Landscape of a busy AUT City Campus with people strolling around campus.

Bridging the gap between study and industry: Datacom and AUT AUT and Datacom are bridging the gap between study and industry, building job-ready BCIS graduates together.

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Datacom's HQ in Auckland with view of the Skytower and blue lens treatment.

Research: NZ firms rethink data control amid AI pressure Datacom research finds 83% concerned about offshore data risks, but only 35% have formal policies.

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The rise of the Chief AI Officer role in Australia New Datacom research examines what the rise of the CAIO means for transformation, governance and workforce readiness.

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Women team members of Datacom sitting on a couch having a relaxed, engaging conversation, smiling and explaining things to one another in an office setting.

Partnering to connect, educate and empower women Partnering with Women in Digital is supporting Datacom to build more inclusive pathways in technology.

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Datacom FY26 results: Ongoing infrastructure investments Datacom is continuing to invest in resilient, sovereign infrastructure to support customers' long-term growth.

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Move beyond spreadsheets with Workday Adaptive Planning Workday Adaptive Planning specialist Andrew Wood on how organisations can maximise planning and stay ahead.

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Separating fact from fiction: realities of AI cyber risks As AI evolves, organisations must look beyond the hype to strengthen security and build greater cyber resilience.

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What does security leadership look like in the AI era? Cybersecurity leaders must balance trust and resilience while building AI capability without compromising security.

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Flexible data storage for a rapidly evolving AI world AI, sovereignty and volatility are driving demand for more flexible data storage strategies

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Architecting data storage for true cyber recovery Dan Bowybyes shares how to architect storage that withstands modern cyber-attacks and recovers the business when it coun

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Workbook: Designing for disruption Practical guidance for building resilience and preparing for business-wide disruption.

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Workbook: Enabling growth through cloud migration This Datacom workbook contains practical guidance for reducing complexity and enabling scalable cloud growth.

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AI without data strategy is just expensive experimentation Datacom’s GM of data and analytics shares why data strategy is often the missing foundation in successful AI rollout.

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Building the data foundations for scalable AI AI pilots showing promise but failing to scale? Rich Williams explains why data strategy determines AI outcomes.

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Operational planning for AI-literate customer demand Increasing customer AI literacy is presenting new operational challenges contact centre leaders should plan for.

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Minimum viable business: A new approach to resilience A practical framework for digital resilience: MVB thinking, dependency mapping and cyber recovery design.

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Is your contact centre ready for AI-literate customers? Customer AI literacy is growing fast – and organisations need to adapt how they equip frontline staff to keep pace.

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