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AWS customer references

Learn how Datacom and AWS have helped customers.

Delivering a secure and compliant platform for SYC

Datacom delivered a secure and compliant platform and migration service that ensured SYC met federal compliance and security requirements. 

Overview

SYC is a non-profit human services organisation founded in 1958 to support young people experiencing disadvantage in Adelaide. SYC now operates nationally supporting more than 57,000 people annually with housing, education, employment, justice, health and disability services.

Challenge

SYC Ltd was required to upgrade its security posture to meet Information Security Manual (ISM) control requirements for Federal Government contract participation. They also needed to migrate their existing hosted platform to an Infosec Registered Assessors Program (IRAP) protected cloud to meet Australian Signals Directorate (ASD) standards.

Solution

With its wealth of experience implementing security and compliance solutions to meet government requirements, Datacom was an ideal partner for SYC. Datacom delivered a secure AWS Control Tower Architecture that met ISM control requirements and gave SYC the flexibility to scale to meet demand. SYC applications were migrated to the AWS Landing Zone and onboarded into AWS Managed Services (AMS) for ongoing operational support.

Outcome

Datacom enabled SYC to meet the ISM controls required to participate in Federal Government contracts and deliver its services with a cost-efficient platform that gives SYC the flexibility to scale up or down as its contracts dictate.

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Endless possibilities for Digital Arena to optimise and deliver better business outcomes

The partnership with Datacom and the move to AWS have opened up endless possibilities for Digital Arena and its Helium SaaS solution to optimise its application and help deliver better business outcomes. By leveraging AWS services, Digital Arena is now better positioned to respond quickly to market opportunities and better meet the needs of its high-profile retail clients.

 

Overview

Digital Arena is a New Zealand-based digital marketing services provider that develops and operates Helium, a fully integrated, multi-module marketing automation platform. 

Challenge

As Digital Arena continued to experience rapid customer growth and the explosion of digital marketing channels, the company forecasted significant infrastructure challenges. The existing storage capacity on the production server was the first issue, followed closely by the need to scale CPU resources.

Solution

Digital Arena engaged Datacom as their preferred supply partner to address these challenges. Datacom produced a comprehensive plan to move Digital Arena's operation to AWS, immediately removing the need for local server-based RAID storage while enabling the scalability that Digital Arena required to meet the needs of its high-profile retail clients.

Datacom's proposed AWS solution included EC2, EFS, AWS Global Accelerator, S3, and AWS backups, enabling Digital Arena to establish full backups for their EBS and EFS with DR capabilities.

Outcome

By partnering with Datacom and migrating to AWS, Digital Arena can scale the number of Helium customers and product records by more than 100% over the next 12-18 months. The move to AWS stabilised Digital Arena's storage challenges while simplifying the company's digital media infrastructure, allowing Digital Arena to focus on scaling Helium customers instead of local disk space.

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Consolidating business system platforms into AWS for Rest

Datacom provided advisory services that enabled Retail Employees Superannuation Trust (Rest) to successfully consolidate a recent acquisition’s Azure and on-premises environment into its existing AWS services. 

Overview

 Rest Super is one of Australia's largest profit-to-member superannuation funds established in 1988. With more than 1.9 million members, it is one of Australia's largest superannuation funds by membership. Rest currently manages AUD$70 billion in funds.

Challenge

Rest had recently acquired a company with business systems deployed in Azure and on-premises infrastructure. It was experiencing significant challenges integrating the new company’s users with Rest applications and workloads.

Solution

As Australasia’s largest homegrown tech company with unparalleled AWS experience, Datacom was engaged to assess and advise on how to optimise and consolidate the new acquisition’s workloads.

Datacom’s team of experts performed a deep discovery with Flexera Cloudscape and analysed the resulting data to deliver:

  • Findings from the infrastructure and applications analysis
  • Dependency mapping and R score analysis
  • A workload migration schedule
  • High-level design defining the deployment of workloads in Rest’s AWS and SaaS environments
  • Recommendations for optimising the migration of services to AWS

Outcome

Rest gained the visibility and understanding required to seamlessly migrate the Azure and on-premises platforms into its existing AWS cloud native and AWS SaaS-based services. With Datacom’s help, the super fund achieved a 100 percent reduction in its technology footprint.

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MDBA release code faster and more reliably with a CICD Drupal Pipeline on AWS

Datacom professional services helped Murray–Darling Basin Authority (MDBA) leverage AWS Services and best practices to automate the testing and deployment and of new code in AWS.

Overview

The Murray–Darling Basin Authority (MDBA) aims to achieve a healthy working Basin for the benefit of all Australians. The MDBA is an Australian Government statutory agency established under the Water Act 2007.

Challenge

MDBA depends on a web infrastructure based on an auto-scaled group of web servers running their content management system. Web content is delivered to end-users via an Application Load Balancer (ALB) and CloudFront. MDBA relied on a manual process to release changes to its web servers and content, resulting in time-consuming and error-prone updates.

MDBA wanted to streamline their web infrastructure and release process, ensuring a more efficient and less error-prone approach to implementing changes in their Content Management System (CMS) while maintaining a rollback strategy.

Solution

Datacom delivered a continuous delivery service with automated testing of code to streamline MDBA’s Drupal CMS pipeline leveraging AWS CodePipeline, CodeCommit repository and CodeDeploy.

A manual approval process was injected to ensure that MDBA retained full control of feature releases. 

Outcome

MDBA can now rapidly iterate on feedback and reliably release new features into their CMS.

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Agribusiness Talley’s Limited seeks secure communications between its private servers and the Mulesoft Cloud

Talley’s Limited is a privately owned, New Zealand based, agribusiness providing seafood, vegetable and dairy products.  Talley’s was implementing Mulesoft as part of a cloud transformation project and needed its private on-premise servers to communicate securely with the Mulesoft Cloud, running on AWS. They determined an AWS network transit hub should carry these communications.

Overview

Datacom and AWS recommended that in order to provide a safe and secure outcome for hosting the network, Transit Hub Talley’s should first establish a secure landing zone using AWS Control Tower.

Talley’s engaged Datacom to build the secure landing zone and install and configure their Network Transit Hub.

Challenge

Security was a top priority for Talley’s  Providing assurances of safe communication between the network transit hub and Talley’s private servers relied on Datacom’s ability to create a landing zone environment configured to industry-leading security guardrails.

Solution

Landing zone security included AWS Control Tower and several additional security controls such as AzureAD Single Sign On and AWS NZISM Config Conformance Packs. AWS Network Firewall and Privatelink services provided further security and privacy guardrails and a Direct Connect connection the network transit hub supported fast and stable connectivity. 

Outcome

With its new custom-built landing zone and network transit hub, Talley’s Mulesoft communications now operate seamlessly in an appropriately secure environment.