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Hybrid data resilience delivered across Australia

Cloud backup for business

Protect your Australian organisation’s critical data with secure, scalable cloud backup solutions designed for reliability, compliance and rapid recovery.

We deliver hybrid data resilience services supporting your data in being secure, compliant, and recoverable at all times.

Protect your organisation’s critical data with secure, scalable cloud backup solutions designed for reliability, compliance and rapid recovery. We help you back up data from on‑premises, cloud and SaaS workloads into a unified, policy‑driven cloud backup service.

Cloud backup services give Australian businesses peace of mind

Whether you're managing hybrid environments, complying with strict regulations, or protecting against ransomware, our fully managed backup services provide policy-driven protection and rapid recovery with full data sovereignty across Australia.

Designed for resilience, built for recovery

Datacom’s cloud backup services are engineered for organisational resilience. From ransomware to hardware failure, we protect your critical data with immutable backups, automated recovery, and geographically redundant storage across Australia. Maintain business continuity and compliance with backup infrastructure that’s always available, always recoverable and always local.

  • Automatically back up servers, virtual machines, databases and files on a schedule that matches your recovery objectives.​

  • Protect Microsoft 365 and other SaaS applications where supported, ensuring critical collaboration and email data can be restored.​

  • Use immutable backup storage and air‑gapped copies so backups cannot be modified or encrypted by attackers, improving your ransomware resilience.

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How we support your hybrid data resilience journey in Australia

Hybrid data resilience and cloud backup benefits for your organisation

  • Minimise downtime with rapid restores of individual files, applications or entire environments, tested against your RTO/RPO.​

  • Support compliance and audit with retention policies, encryption and detailed backup reports.​

  • Control storage costs by tiering backups and applying lifecycle policies as data ages.

Cloud backup is a core part of Datacom’s broader data protection and resilience services and underpins your business continuity and disaster recovery plans.

  • Support compliance

    Meet industry standards like IRAP PROTECTED, NZISM and ISO27001. Audit-readiness supported with compliance reporting, backup and encryption.
  • Minimise downtime

    Our backup and recovery processes ensure minimal downtime with recovery time aligned to your critical workloads and business continuity planning.
  • Simplify management

    Fully managed services free up your resources, no need to manage hardware refreshes or software upgrades.
  • Secure data sovereignty

    Your data stays within Australia or New Zealand, safeguarding you against regulatory risks.

Explore our cloud capability and expertise

  • Cloud operations and optimisation

    Streamline operations, improve performance and reduce costs with managed services. Optimise your cloud
  • Cloud security

    Strengthen your security posture with built-in controls for hybrid cloud platforms. Secure your cloud
  • Data protection

    Protect critical workloads with secure, sovereign and resilient data backup options. Protect your data
  • Hybrid and private cloud

    Choose the best-fit cloud model to support performance, sovereignty and control. Choose your cloud mix
  • Sovereign cloud

    Meet compliance and data residency needs with in-country government cloud. Stay sovereign & secure
  • Hybrid cloud management platform

    A unified hybrid platform for scalable workloads, data and app modernisation. Run hybrid workloads
  • Public cloud

    Run secure, high-performance workloads on AWS, Azure and Google Cloud. Explore public cloud
  • Backup as a Service (BaaS)

    Fully managed cloud backup services delivered with Datacom’s evergreen BaaS model.
  • Immutable storage

    Protect critical data against ransomware and data corruption, including locked-copy functionality and network-isolated backup zones.
  • Hybrid and multi-cloud backup

    Comprehensive protection across your entire cloud and on-premises ecosystem.
  • Disaster recovery solutions

    Integrated disaster recovery strategies to maintain business continuity. Integrate with backup for failover and compliance restoration.
  • Managed cloud backup

    Proactive monitoring, management, and recovery services.
  • Compliance-ready backups

    Preconfigured to meet compliance. Support regulatory frameworks and simplify audits with preconfigured policies and reporting visibility.
  • Rapid data restoration

    Fast data recovery processes aligned to your recovery objectives.
  • Cloud-agnostic integration

    Supports multiple platforms including AWS, Azure and Google Cloud.
  • Ransomware protection

    Immutable storage and advanced security measures.
  • Anomaly detection

    Use intelligent anomaly detection to flag unusual backup behaviour — helping you respond faster to ransomware or compromise.

Why choose Datacom to support your organisations’ hybrid data resilience?

Datacom combines deep local expertise with world-class technology to deliver cloud backup solutions that are secure, reliable, and tailored to your business needs. Our proven track record in managing critical data protection for organisations across Australia and New Zealand supports your business continuity and that compliance needs are always met.

When you partner with Datacom, you benefit from:

  • Local expertise and dedicated 24/7 support. 
  • Transparent and predictable cost management.
  • Industry-leading technology partnerships. 
  • Commitment to data sovereignty and compliance.
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A complete business continuity and disaster recovery solution

Backup as a Service (BaaS)

Datacom Backup as a Service (BaaS) solution provides a secure, reliable, and fully automated way to protect your critical business data. Designed to remove the complexity and cost of managing backup infrastructure, BaaS keeps your data continuously backed up, safely stored, and easy to recover whenever you need it.

Sleep well knowing your data is protected, and you can stand up your
environment in the cloud should the worst thing happen.
Datacom’s 24/7 service desk, back-up technical support work together to restore your data, a complete server or your entire environment at no additional cost.

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Protecting your data without complexity

Ready to secure your organisation’s data? Datacom simplifies cloud backup with managed solutions that integrate with your existing infrastructure. Our local cloud backup experts handle all aspects of backup management, so your teams can focus on innovation, confident your data is secure, compliant and recoverable on demand.

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faqs

Frequently asked questions

What backup frequency and retention options does Datacom offer?

We provide flexible backup schedules and retention policies customised to your organisation’s compliance and operational needs.

How does Datacom support compliance for cloud backup?

Our cloud backup solutions meet strict regulatory standards, including IRAP PROTECTED, NZISM, and ISO27001, and we provide comprehensive audit logs and reports.

Can Datacom backup across multiple clouds and hybrid environments?

Is immutable storage available to protect against ransomware?

How quickly can Datacom restore systems from backup in a disaster?

Our rapid restore capabilities ensure minimal downtime, with recovery aligned to your business continuity and recovery time objectives.

Which cloud backup options are best for Australian enterprises?

The best cloud backup options for Australian enterprises are those that meet data‑residency, security and recovery requirements while integrating with existing on‑premises and cloud workloads. In practice, this usually means a combination of managed cloud backup into certified Australasian data centres and, where appropriate, regionally hosted public cloud services that support your compliance and performance needs.

 How can Australian organisations choose the right backup strategy for their size and risk profile?

Australian organisations should start by classifying applications and data by criticality, regulatory requirements and acceptable downtime/data loss, then define tiered RTO/RPO targets for each group. From there, they can select appropriate backup strategies—such as more frequent incremental backups and shorter RPOs for Tier‑1 systems, less frequent backups and longer retention for archival data—and combine these with off‑site and immutable backups in a 3‑2‑1‑style model that matches their size, budget and risk appetite.

What recovery time (RTO) and recovery point (RPO) objectives can Datacom’s backup services support?

RTOs and RPOs depend on workload criticality, backup frequency, storage design and available network capacity, so there is no single number that applies to every environment. Datacom designs backup policies and architectures with customers to align RTO/RPO targets to business tiers—for example, shorter RTO/RPO for mission‑critical systems and less aggressive targets for lower‑priority data—rather than committing to one blanket objective for all workloads.

What are the benefits of Datacom’s enterprise cloud backup solutions for Australian organisations?

Datacom’s enterprise cloud backup solutions help Australian organisations protect critical data across on‑premises, cloud and SaaS workloads with secure, scalable backup and rapid recovery options. They support compliance with retention and encryption policies, strengthen resilience to ransomware via immutable and off‑site backups, and reduce operational effort by centralising backup management under a single, managed service.

What makes an enterprise cloud backup service reliable and secure?

A reliable and secure enterprise cloud backup service consistently captures complete backups, protects them from tampering and enables verified restores within agreed timeframes. Key characteristics include policy‑driven schedules, encryption in transit and at rest, immutable or air‑gapped storage options, regular recovery testing and integration with broader cloud‑security and incident‑response processes.

What is the difference between off‑site and hybrid cloud backups?

Off‑site backups store copies of your data in a separate location—often another data centre or cloud region—to protect against site‑level incidents such as fire, flood or major outages. Hybrid cloud backups combine local/on‑premises backup (for fast restores) with off‑site or cloud backup (for resilience and long‑term retention), giving organisations a balance between recovery speed, cost and risk.

Combine capabilities for smarter cloud solutions

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