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MyPay

Engage and empower your staff with Datacom's on-the-go MyPay payroll app.
MyPay
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Do you have a question? Want to learn more about our payroll products and solutions? We're here to help. Get in touch with us.

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Engage and empower your staff with Datacom's on-the-go MyPay payroll app.

We know how important anytime access and control of personal and pay-related information is to your employees. We've developed MyPay — a  comprehensive mobile application that supports on-the-go payroll processing and employee access.

Your staff can instantly access their details including applying for leave, receiving their pay notification, or checking out the next public holiday, all on the go.

MyPay provides a range of functions and information for employees that are pay-related. It can be used by employees of organisations who use Datacom’s enterprise payroll software DataPay and our outsourced payroll services EasiPay to pay their staff.

Keeping you safe

Datacom PaySystems is certified by the PECB Management Systems (MS) to keep your information assets secure against the risks of loss, damage, or any other threats.

With a strong focus on information security, you can be confident that Datacom will:

  • Protect the confidentiality, availability, and integrity of your company’s information
  • Reduce information security risks and minimise exposure to information security breaches.
Learn more

How Datacom keeps you safe

Your data and information are important to us. Here are some ways Datacom keeps your information assets safe:

  • Datacom PaySystems’ information security management system (ISMS) is effective, robust, and certified by the International Organization for Standardization (ISO/IEC 27001: 2013) — the largest developer of voluntary international standards. To achieve this ISO certification — an international standard for information security — our ISMS goes through a vigorous annual external audit to ensure our approach and standards evolve to deal with the ever-increasing threats to information security
  • The Datacom security team issue a daily security report to communicate the latest cybersecurity threats and information concerning cybercrime, malware, viruses and worms, and data security issues. The team will also issue severity level warnings and alerts throughout the day
  • Datacom performs quarterly, security assurance scans on web application sites using penetration test (also known as a pen test) tools to identify vulnerabilities and inventory actionable remedies
  • Our security specialists also conduct annual penetration tests on our applications and detailed network and application testing against our payroll infrastructure and applications.
ISO/IEC 27001:2013 certification badge

Datacom also implements security best practices to international standards, resulting in our pay systems and data centres achieving other third-party certifications:

  • PaySystems:
    • International Standard on Assurance Engagements (ISAE) compliant (ISAE3402)
  • Data centres:
    • ISO/IEC 27001:2013 
    • ISAE3000 compliant
    • ISAE3400 compliant
    • Payment Card Industry Data Security Standard (PCI DSS).
ISO/IEC 27001:2013 certification badge

Simply the best! I have used many Payroll self-service apps but in comparison, none have been as useful and easy to use as MyPay.

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Google Play customer review

Increase employee engagement

Empower your team to manage leave and their health by booking a break on the go.

Improved communications

Important information like tax, expenses, and public holidays are easily available to the employee.

Help the environment

No more paper payslips and reduced associated costs.

Save time and costs

No more manual payslips, changes can be made to files instantly.

Security

Printed payslips can present a security risk and can be easily lost.

Increase efficiency

Cut down on payroll-related staff enquiries.

Reduce leave leakage

All leave is never lost and always recorded.

Effortless

Receive notifications for leave requests, sick days from home, and updates to new contact details.

Our expertise includes

  • Secure access icon
    Secure access
    Get easy and secure access to the MyPay app using a PIN number, fingerprint ID, or face ID.
  • Leave management icon
    Leave management
    Employees can check their leave balance as well as apply for leave. Managers can manage these leave requests within the app. Both employees and managers can share leave requests via other apps.
  • Notifications icon
    Notifications
    Users are notified when something they need to action is submitted. Notifications can be sent to employees once they’ve been paid and a payslip is ready.
  • Access earnings data icon
    Access earnings data
    Employees can access their earnings data on the go via the app. They can see what they earned each pay period and their total earnings and deductions over a selected date range.
  • Manage timesheets icon
    Manage timesheets
    Employees can add, edit, or delete their timesheet. They can cost entries to particular departments, and/or add comments. They can submit their timesheet to their manager for approval. Managers can ap
  • DataPay icon
    DataPay
    Datacom's DataPay supports complex enterprise payroll requirements for businesses. Learn more
  • EasiPay icon
    EasiPay
    Outsource your payroll requirements to the Datacom EasiPay team so you can focus on your business. Learn more

Discover more

The whole truth: how new payroll empowered law firm staff McVeagh Fleming have represented Kiwis for over 100 years. When film fan and HR advisor Candice Petersen began, she knew it was time for staff to be looked after.
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  • Professional services

Frequently asked questions

Can I reset my password on the app?

No. Please contact your organisation's payroll administrator to do this.

Can I log in using Touch Id or Face id?

Yes, you can. Enable Touch ID in the app's settings.

How do I log in now that my username has changed?

MyPay app is registered to your username. If this changes you'll need to clear the app's cache, or uninstall and reinstall the app, and set up your MyPay again using your new username.

Can I see all my leave balances?

By default you can see your annual leave balance on the Leave screen. If you would like to see any other leave balances, click on the scale icon at the top right hand corner of the leave screen.

I can't see the MyPay app in Apple's App Store or Google Play Store?

MyPay app is only available in App Store and Google Play Store for limited countries. If you are unable to see it, then it means the app hasn't been released in the country your phone is registered in.

What if my MyPay app account is registered on another device for MFA?

You can deregister the old device for multi-factor authentication (MFA) using Direct Access. You can also contact your payroll administrator to ask them to deregister the old device.

I've left my phone at home. What do I do?

If your phone has been set up as two-factor authentication, you may use the security questions you set up to log in.

 

Useful links

DataHR

The software solution that supports business HR payroll functions.

DataPay

Datacom's DataPay supports complex enterprise payroll requirements.

Direct Access

Direct Access is a self-service portal for employees, managers, and payroll administrators.

EasiPay

Outsource your payroll requirements to the Datacom EasiPay team.

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Access Datacom's payroll systems.