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Customer relationship management

Datacom's powerful CRM solutions bring personalised experiences to the forefront.

Datacom's powerful CRM solutions bring personalised experiences to the forefront.

Expectations are higher than ever for a personalised customer experience. Datacom's CRM (customer relationship management) solutions will help you manage your customers' experience and needs.

When you're trying to manage the experience of a large number of people across a number of physical and digital channels the challenge of meeting those expectations increases.

Datacom offers organisations industry-leading solutions backed with years of experience. Access to the local capability you need to leverage the latest technology and best practices.

A key reason behind choosing Dynamics is that one of our IT strategies is ‘cloud first’, so we can allow our IT teams to focus on working with the business and getting real value from our platforms, rather than spending time managing infrastructure.

HA
Hamish Archer
General manager, technology, TSB

End-to-end experience

Datacom is well known for highly successful end-to-end business transformation projects that leverage the full breadth and depth of the platform.

Cutting-edge solutions

Benefit from Datacom’s 50-year track record of providing cutting-edge solutions that ensure you remain productive during any transformation project.

Deep industry experience

We have a wealth of experience across complex industries. This includes financial services, insurance, agriculture, and government. We know how to maximise engagements to accelerate implementations.

Global expertise, delivered here

We're invested in where you are. Consultants with global experience and locally developed talent mean we have you and your sector covered.

Our expertise includes

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Enterprise resource planning (ERP)

Leverage the full benefits of enterprise resourcing planning with Datacom.

Modern workplace

Embrace new ways of working with Datacom's modern workplace.