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Cybersecurity

Incident response and recovery

Our top security specialists are your first responders in a crisis.

If you’re facing a cybersecurity breach — or think you might be at risk — experience matters.

A combination of expertise and action means we can resolve issues quickly, minimise the impact on your business, and quickly restore normal operations. Our cybersecurity incident response and recovery service is designed to deliver just that. You can benefit from our team of senior experts in three ways:

1. Prepare for incidents proactively

As with anything, preparation is the key to success. Our team works with you to determine possible responses to various threats and what you need to do to be ready. This includes incident response planning, tabletop simulations, maturity assessment, and gap analysis. Our team can conduct threat hunting, proactively investigating your environment for signs of malicious activity.

2. Get fast help for one-off attacks

Call us in an emergency and we'll respond with industry-leading response and recovery methods and tools implemented by our senior team.

3. Fast response: put our team on standby

Get the reassurance of knowing you always have our team on standby. We’ll work with you to pre-prepare your emergency protocols, which we enact the second you call our 24/7 incident response hotline. Any response includes a forensic assessment of the compromise and a post-incident review.

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Attacks contained fast
Local experts
Seasoned incident responders
Best-of-breed technology
Advanced threat intelligence
Avoid future attacks
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Attacks contained fast

If you’ve been compromised, our cybersecurity incident response team works swiftly through triage and containment to stop the attack and minimise the attack's impact.

A warning triangle with an exclamation mark
Attacks contained fast
Light blue tick icon

Attacks contained fast

If you’ve been compromised, our cybersecurity incident response team works swiftly through triage and containment to stop the attack and minimise the attack's impact.

Local experts

Local experts

Based in Australia and New Zealand, our team is in your time zone and has a deep understanding of the region’s threat landscape.

Seasoned incident responders

Seasoned incident responders

The breadth and depth of specialist experience in our team is industry leading. Our team is trained to identify problems and the protocols that will minimise risk and damage.

Best-of-breed technology

Best-of-breed technology

Our service is underpinned by best-of-breed technology. It means we’re able to partner with experts from the top cybersecurity vendors to provide further support and response expertise.

Advanced threat intelligence

Advanced threat intelligence

Working with big corporations, government organisations, National Cyber Security Centre (NCSC), CERT NZ, and our global vendor partner, we can leverage the latest intelligence to provide a higher degree of insight and protection.

Avoid future attacks

Avoid future attacks

After an incident, we'll get you back on track to an ongoing security protection of your choice. This is strengthened by Datacom's broader expertise, so you are future-proofed against other threatening situations.

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