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Reduce risk. No upfront spend, forecasting or lock-in contracts.

Dedicated Storage as a Service (DSTaaS)

Datacom's dedicated cloud storage as a service, built on Dell Technologies hardware. Pay as you go, Datacom manages the environment end to end and your data stays on Australian soil.

Dedicated cloud storage for Australian organisations, delivered as a managed service

Most organisations are familiar with Storage as a Service - consume data with storage in the cloud, without owning hardware and pay for what you use. DSTaaS works on the same principle, but instead of sitting in shared cloud infrastructure, your storage runs on dedicated Dell Technologies enterprise hardware, deployed at your location or in an Australian Datacom data centre. We manage the full environment, covering monitoring, incident response, vendor liaison and hardware lifecycle.

When your workloads can’t sit in a shared or multi-tenant environment because of compliance requirements, data sovereignty obligations, performance demands or the nature of the data you are working with, Datacom, as a dedicated storage as a service provider, gives you all the benefits of a consumption model without moving your data somewhere you can’t fully control. You keep ownership of access settings and compliance configuration. We keep the lights on and the hardware current.

APRA CPS 230 came into force on 1 July 2025. The SOCI Act requires critical infrastructure operators to maintain living, board-approved risk management programmes with real-time auditability. Regulators want clear answers about where data lives, who operates the environment and how access is controlled. A dedicated model with a single accountable provider makes those answers much easier to give.

  • Pay per gigabyte, with no upfront capital investment, no over-provisioning and no minimum consumption commitment.

  • Dedicated hardware: your storage environment, not shared with other tenants.

  • Lifecycle refresh included: hardware is upgraded every three years as part of the service, at no extra cost.

  • Fully managed: 24/7 monitoring, incident management and Dell vendor liaison are all included in your per-gigabyte price.

  • Consumption agreements with a solution like dedicated cloud storage reduces technology spend which can then be spent on future innovation.

  • With unpredictable data growth, your storage strategy needs to be able to shift as demand scales up and down. A consumption-based storage model gives you the performance and scale to support AI adoption without locking capital into infrastructure.
  • Alignment to IRAP PROTECTED and ISO 27001 aligned.

 

start-your-assessment

Storage refresh readiness assessment

Not sure whether managed cloud storage as a service is the right fit for your organisation? Complete this ten-question assessment to receive personalised insights on how to best manage your data storage. 

Upon completion one of our cloud storage experts will be in touch with you.

*Takes 1 minute and 30 seconds

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what-dstaas-delivers

What dedicated cloud storage can do for your Australian organisation

Remove upfront capital commitment, eliminate over-provisioning costs and avoid unplanned refresh expenditure.

  • No capital investment required

    Enterprise-grade data storage as a service on a per-gigabyte consumption model. No hardware purchase, no procurement cycle and no budget tied up in assets that sit idle.
  • Hardware refresh built in

    Lifecycle upgrade every three years, managed by Datacom. It is not a separate project or an extra cost, just part of the service.
  • Predictable monthly billing

    Billed in arrears on average consumed capacity, with usage reporting included. You always know where your storage spend is going.
  • Data on Australian soil

    On-premises in your own data centre, in a Datacom data centre in Sydney or Melbourne, or at a qualified third-party site. You decide.

When DSTtaaS is the right fit for your Australian organisation

DSTaaS and Storage as a Service address similar pressures, but the right choice comes down to what your specific workload needs from the infrastructure beneath it. 

You have APRA, SOCI or sovereignty requirements

Australian regulatory obligations have sharpened significantly. APRA CPS 230 came into force on 1 July 2025, requiring APRA-regulated entities to evidence operational resilience across material service providers - storage is in scope. The SOCI Act requires critical infrastructure operators to maintain board-approved risk management programmes with real-time auditability and cyber incident reporting within 12 to 72 hours. Both frameworks require organisations to answer clearly: where is our data, who operates the environment and can we prove it? A dedicated model gives you a clean, defensible answer. Your storage runs on hardware that is physically yours, within Australian jurisdiction and your access controls and compliance configuration stay in your hands throughout.

This tends to apply to:

  • Federal and state government agencies and entities under the Hosting Certification Framework.

  • APRA-regulated organisations: banks, mutual ADIs, superannuation funds, life and general insurers facing CPS 230 and CPS 234 obligations.

  • Critical infrastructure operators across communications, energy, transport, water, food, healthcare and financial services under the SOCI Act.

  • Any organisation where board or audit committee expectations require a clear, defensible evidence trail for data storage.

Your storage refresh or end-of-support deadline is approaching

A hardware refresh is the most common reason Australian organisations look at DSTaaS. Traditional refresh cycles made sense when lead times were predictable and pricing was stable, but that is no longer reliably the case. Quote windows are shorter, hardware prices can move between quote and shipment, and the cost of a mistimed decision - over-provisioning or running into a capacity shortfall - falls on your team. DSTaaS converts the refresh into a managed, consumption-based service; you pay for what you use, the lifecycle is built in and Datacom carries the operational burden. When the next refresh window arrives, it is not your problem to manage.

This tends to apply to:

  • Organisations with storage approaching end of life or end of vendor support.

  • Infrastructure teams looking to reduce ongoing management overhead.

  • Finance teams moving storage spend from capital to operational budgets.
  • Australian organisations that have been through one refresh cycle and do not want to manage another.

Changes in the hypervisor market have affected your infrastructure plans

Recent shifts in hypervisor licensing and pricing have prompted many Australian organisations to reassess their broader infrastructure stack, and some are re-platforming compute entirely. The storage layer is often the part that does not need to change, but it can easily get drawn into a larger and more complex project. Moving storage to DSTaaS first gives you a stable, managed foundation while the compute decisions are still being worked through and removes one variable from a programme that already has enough of them.

This tends to apply to:

  • Organisations reassessing their infrastructure stack following changes in hypervisor licensing or pricing.

  • Teams managing a compute re-platform who need storage settled and stable.

  • Organisations running hyperconverged infrastructure looking to separate and right-size workloads.

  • Any organisation where hypervisor changes have created pressure to reduce infrastructure complexity and ongoing operational cost.

Your data is growing faster than your procurement cycle can keep up with

Medical imaging archives, research datasets, analytics pipelines and unstructured data workloads can grow in ways that are hard to forecast accurately. Research computing demand across Australian universities and national facilities has reached record levels, and AI workloads are intensifying pressure on infrastructure capacity that traditional procurement cycles were not designed to absorb. Buying ahead of demand means over-provisioning capacity that sits idle. Buying to meet current demand means running out of headroom and ending up in emergency procurement. DSTaaS scales dynamically - you pay for what you consume and add capacity when you need it, without reopening a capital business case or waiting on a hardware lead time.

This tends to apply to:

  • Universities and research institutes with AI, HPC or large dataset workloads.
  • Government and enterprise organisations with AI initiatives creating new file and object storage demand.
  • Organisations in growth phases where storage demand is genuinely hard to predict twelve months out.

You are an existing Datacom customer approaching renewal

For organisations already working with Datacom, DSTaaS tends to be a straightforward conversation since we already know your environment. When your storage approaches end of life or a hypervisor renewal changes the infrastructure economics, we can move quickly - there is no onboarding overhead, no knowledge gap to fill and no new relationship to establish. If a renewal or refresh is coming up in the next six to eighteen months, talk to your account manager now.

This tends to apply to:

  • Organisations on an existing Datacom managed services contract.

  • Customers in the Datacom product and services portfolio with a refresh or renewal approaching in the next six to eighteen months.

Looking for general cloud-based storage that scales on demand instead? Explore Storage as a Service.

Storage hardware matched to your workloads

Every DSTaaS deployment is built on Dell Technologies hardware and monitored in real time through Dell CloudIQ. You can run a single product or a hybrid
configuration combining multiple types, each matched to a different workload and billed at its own per-gigabyte rate. All hardware is deployed in your chosen
environment - on-premises, in an Australian Datacom data centre or at a qualified third-party site.

Comparing DSTaaS against purchasing on-premises hardware comes down to a few practical questions. Hardware prices can move between quote and shipment and lead times can push dependent programmes into later quarters - each delay compounds risk and chips away at resilience. With DSTaaS, spend tracks actual usage, capacity adjusts as demand changes and the hardware lifecycle is managed by Datacom. For finance teams, that means a more predictable monthly spend, no unplanned capital events and storage that does not require a separate business case every three to five years.

Product
PowerMax 2500
PowerStore 5200T
PowerProtect DD9910
PowerScale A300
Use case
High-performance enterprise block workloads - databases, core business systems and high-transaction production environments.
Block and file production - virtual machines, containers, databases and files managed on a single platform.
Cloud storage backup solutions and archive - immutable copies and disaster recovery.
Medical imaging, research data, media archives, analytics and large unstructured data workloads.
Key points
Guaranteed 51 percent data reduction, zero-trust architecture with bank-grade security built in, AI-driven self-optimisation for faster issue identification and resolution, well suited to APRA-regulated environments requiring performance SLAs and a clear compliance posture.
Guaranteed 51 percent data reduction from day one, consolidates containers, databases and file storage in one place, straightforward to manage with AI-driven optimisation built in, a strong fit for organisations simplifying infrastructure following changes in the hypervisor market.
38 percent faster backups and 44 percent faster restores, reduces backup storage footprint by 65 percent, immutable storage protects against ransomware and accidental deletion, built for auditable, compliant long-term data retention, supports contracted RPO/RTO for cyber recovery, relevant to SOCI and APRA CPS 234 obligations.
Scales horizontally without disruption as capacity grows, 80 percent energy reduction per terabyte compared to legacy platforms, high-speed data access for analytics and data and AI-intensive workloads.

Every per-gigabyte price includes:

  • 24/7 monitoring and incident management.

  • Critical incident response under SLA.

  • Monthly capacity and usage reporting.

  • Dell vendor liaison and hardware maintenance.
     

Add-on services (priced on application):

  • Storage replication.

  • Hosting in Datacom Australian data centres.

  • Dedicated service desk.

  • Network connectivity.

supporting-partners

How Datacom + Dell Technologies underpin a more resilient model

Our partnership with Dell Technologies

Dell Technologies is a Gartner Magic Quadrant Leader for Enterprise Storage 
Platforms, and every DSTaaS deployment is built on their hardware. PowerMax,  PowerStore, PowerProtect and PowerScale cover the full enterprise data range of enterprise centre storage workloads: high-performance block, file, backup and large unstructured data. Real-time monitoring, health tracking and proactive issue resolution run through Dell's CloudIQ platform, which is built into the service from day one. Dell brings deep enterprise storage capability across performance, protection and scale. Datacom adds local managed services, deployment flexibility and an operating presence tuned to Australian sovereignty, compliance and assurance requirements.

We hold pre-purchased Dell inventory across our Australian operations, which means your deployment is not at the mercy of global hardware lead times. One partner, one contract and one accountable team for hardware, managed operations and lifecycle services.

“Dell is a market leader in storage technology. We’ve been closely partnered with them for 20 years and as a global Titanium Partner we get access to more flexible models and the latest Dell services, ahead of our competitors, with these benefits passed directly to our customers.” - Stephen Coles, GM Cloud at Datacom.

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faqs

Frequently asked questions

What is Dedicated Storage as a Service?

DSTaaS is Datacom's dedicated cloud storage as a service, built on Dell
Technologies
enterprise hardware and consumed on a per-gigabyte model. Unlike shared cloud storage, your hardware is deployed specifically for your organisation - in your own data centre, a Datacom Australian data centre or a third-party site - and is not shared with other customers.

What is the difference between Storage as a Service and Dedicated Storage as a Service?

How dedicated cloud storage as a service differs from standard storage as a service:

Organisations comparing cloud storage as a service options often ask how leading enterprise storage providers structure their offerings differently and what that means for financial planning and compliance. Both options let you consume storage without purchasing hardware upfront. The difference is what runs underneath. Storage as a Service is cloud-based and runs on shared infrastructure. It works well for general-purpose workloads where sharing resources with other customers is acceptable and flexibility is what matters most. Dedicated Storage as a Service runs on hardware that is dedicated to your organisation, physically deployed at your location or in a Datacom data centre in Australia, and not shared with anyone else.

How vendors structure these models also matters for financial planning. Shared cloud storage is typically metered by usage with variable costs tied to egress, IOPS and snapshot activity - useful for elastic workloads, harder to forecast for stable ones. A dedicated consumption model like DSTaaS uses a flat per-gigabyte rate that covers hardware, management and lifecycle. There are no egress charges for in-facility workloads, no variable performance tiers and no surprise line items at month end. For Australian organisations operating under APRA, SOCI or the Hosting Certification Framework, the dedicated model also provides a cleaner compliance posture - the storage is not shared, the jurisdiction is defined and the audit trail is yours.

Storage as a Service tends to be the better fit when:

  • The workload is general-purpose and shared infrastructure is fine

  • Rapid, flexible scaling is the main requirement

  • There are no compliance or sovereignty requirements that rule out multi-tenancy

DSTaaS tends to be the better fit when:

  • The workload needs dedicated, non-shared hardware

  • APRA, SOCI, Hosting Certification or IRAP obligations demand clear jurisdictional control and an evidenced audit trail

  • Performance-sensitive workloads need dedicated capacity with no contention risk

  • The organisation wants consumption-based pricing but cannot use shared infrastructure for a particular workload

How does a DSTaaS deployment work?

How a DSTaaS deployment works: 

Most deployments take six to eight weeks from first conversation to go-live.

Phase 1 - Design (one to two weeks)
We work through your environment, workloads and requirements together. By the end of this phase you have a storage architecture that fits your situation and a clear path to go-live.

Phase 2 - Deploy and onboard (approximately one week)
Hardware is installed at your chosen location and integrated with your network. Data is migrated securely, performance is tested against your applications and the environment is formally signed off for production.

Phase 3 - Ongoing support and optimisation
24/7 expert management, proactive performance monitoring and monthly reporting on usage, cost and storage health. As your requirements change, storage scales with them.

Can DSTaaS be used for backup and data protection?

Yes. Dell PowerProtect DD9910 is specifically designed for backup, archive
and disaster recovery workloads. It delivers 38 percent faster backups, reduces backup storage footprint by 65 percent and supports immutable copies that protect against ransomware and accidental deletion. Contracted RPO/RTO is available, which is relevant for SOCI-obligated organisations and APRA CPS 234 compliance.

How much does DSTaaS cost?

For pricing contact our cloud storage specialist. All pricing includes 24/7 monitoring, incident management, monthly reporting and Dell vendor liaison. Billed monthly in arrears on average consumed capacity.

What is the return on investment of DSTaaS compared to purchasing storage outright?

The main advantages are removing upfront capital commitment, eliminating over-provisioning costs and avoiding unplanned refresh expenditure. The monthly per-gigabyte pricing model also makes it easier for finance teams to forecast accurately, because spend tracks actual usage rather than amortised hardware costs spread over a fixed asset life.

Where can the storage be hosted?

On-premises in your own data centre, in one of Datacom's Australian data centre facilities in Sydney or Melbourne, or at a qualified third-party co-location site.

Is my data stored in Australia?

If you choose a Datacom Australian data centre or or an Australia-based third-party facility, yes. Datacom's Australian data centres operate inside Australian jurisdiction and are aligned to IRAP PROTECTED, ISO 27001 and the Hosting Certification Framework.

What happens when the hardware needs refreshing?

Hardware lifecycle refresh is included in the service every three years at no additional cost. Datacom manages it as part of normal day-to-day operations, not as a separate procurement event.

Do I need to forecast how much storage I will need?

No, and that is really the point. Storage scales dynamically based on actual demand. You do not need to commit to a capacity figure upfront or build in a buffer for growth you cannot predict yet.

Can I mix different storage types?

Yes. DSTaaS supports hybrid configurations - you can run PowerMax, PowerStore, PowerProtect and PowerScale in parallel, each matched to a different workload and billed at its own per-gigabyte rate.

How long does deployment take?

Typically six to eight weeks from first conversation to go-live, covering solution design, hardware deployment, network integration, data migration and production sign-off. Datacom manages the full process and keeps you updated throughout.

Is DSTaaS a financing or leasing arrangement?

No. There is no balloon payment, no residual value and no minimum consumption commitment. You pay for storage consumed each month, billed in arrears. Datacom holds the hardware risk, not you.

Do I keep control of my data and compliance settings?

Yes. You retain full control over data access, configurations and compliance  settings. Datacom manages the operational environment but does not take  ownership of your data governance or your regulatory responsibilities.

How secure is the data?

Enterprise-grade security is built into the Dell hardware from the start. This includes data encryption at rest and in transit, role-based access controls and compliance-ready audit trails. You retain full control over your data access, configurations and compliance settings throughout.

How do I get started with DSTaaS?

The easiest first step is our Storage Refresh Readiness Assessment - it takes a few minutes and gives you a personalised recommendation. If you would rather talk it through, reach out to the Datacom Australia cloud storage team.

How does this cloud storage option support APRA CPS 230 and SOCI obligations?

APRA CPS 230 requires APRA-regulated entities to evidence operational resilience across material service providers - storage is in scope. The SOCI Act requires critical infrastructure operators to maintain real-time auditability and defined cyber incident response timelines. DSTaaS addresses both by giving you dedicated, Australian-located infrastructure with a single accountable provider, clear audit trails, role-based access controls and contracted incident response under SLA. You retain full control of your compliance configuration throughout.

Is DSTaaS aligned to IRAP PROTECTED?

DSTaaS can be deployed in Datacom data centres that hold environments aligned with IRAP PROTECTED controls which is a requirement for protected-classification workloads in Australian Government. Confirm specific IRAP requirements with the Datacom cloud storage team during the solution design phase.

Can DSTaaS help if we are re-evaluating our infrastructure following changes in the hypervisor market?

Yes. Changes in hypervisor licensing and pricing have prompted many organisations to reassess their broader infrastructure stack. DSTaaS gives you a stable, managed storage foundation that sits independently of your compute layer. Moving storage to a dedicated, consumption-based model first simplifies the broader re-platform and removes one variable from what is often already a complex programme. Dell PowerStore is particularly well suited to environments simplifying away from hyperconverged infrastructure.

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