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Move, operate and innovate

Cloud services

Your success, our expertise: smart cloud solutions and managed cloud services for Australian organisations.

Build resilience, innovation and lasting success in the cloud for your Australian organisation

Technology is vital to every part of your business and having modern scalable platforms and digital experiences is now key to success, whilst unpredictable events from global uncertainty to cyber threats are driving the need for greater digital resilience. This has shown us that modern cloud solutions and reliable partners are more important than ever. 

Datacom unlocks the value of cloud to solve your key challenges with solutions that deliver resilience, efficiency, productivity and growth. As one of Australasia’s largest locally owned technology companies, we back this with a network of resilient data centres across New Zealand and Australia and partnerships with leading public cloud providers.

As leading cloud experts, we focus on true partnership. We combine our local business enablement expertise and cloud consulting with the latest cloud technologies, from the edge and public cloud to private, sovereign platforms  and AI, to delivering and enabling solutions to your context for your success.

How we help:

  • Cloud consulting: Expert guidance to achieve architectural clarity while securing compliance with Australian regulatory standards (APRA, Privacy Act, IRAP).
  • Enterprise cloud centre of excellence: Establish a central function to overcome local talent shortage and drive governed, measurable value across your entire cloud landscape.​
  • Complete cloud solutions: Flexible, end‑to‑end cloud solutions that adapt to your needs — whether you are moving systems to the cloud, improving what you already have, or looking to innovate and solve new business challenges.
  • Cloud-smart delivery: Select the right technology for the right outcomes, considering resilience, protection and compliance in every solution while evolving how you work and enabling your people.
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Move, operate or innovate in the cloud. What are you looking to do?

With the right transformational partner and cloud service provider like Datacom, you can address today’s challenges while building future capabilities for your teams and customers. Our cloud specialists help you adapt the right mix of platforms and services so you grow innovation and resilience, and turn sustainability ambitions into measurable outcomes for your people, your business and the communities you serve.

Set a clear, low-risk path to cloud for your Australian organisation with expert-led migration and modernisation.

Cloud migration and modernisation →

Datacom guides your cloud adoption, migration and modernisation with proven methodologies that reduce risk and disruption while strengthening digital resilience, productivity and capacity for innovation.

Application modernisation →

Datacom supports Australian businesses with secure, tailored application modernisation services, from refactoring legacy systems to building cloud‑native applications on modern platforms.

Public cloud →

Leverage leading public clouds such as AWS, Microsoft Azure and Google Cloud to deliver cloud‑native, scalable applications and access a wide range of digital and AI technologies.

Hybrid & private cloud →

Get the right cloud mix for your organisation by designing hybrid, multi and private cloud solutions that balance flexibility, compliance, performance and control.
 

Sovereign cloud →

Meet compliance, data residency and sovereignty requirements with in‑country sovereign cloud services

Cloud connectivity →

Improve agility, reduce risk and cut IT costs with consistent, secure, high‑performance network connectivity to support your hybrid and multi‑cloud platforms across Australia.

Realise the full benefits of cloud by improving delivery, optimising usage and spend, and protecting your digital assets with managed cloud services.

Cloud operations & delivery →

Modern hybrid cloud managed services, DevOps and automation enablement simplify, assure and protect your cloud delivery, with 24/7 monitoring and incident response from Datacom teams across Australia.

Cloud FinOps →

Optimise cloud cost, reduce waste and align spend to value with visibility, tagging and cloud financial management (CFM) governance frameworks and FinOps practices.​

Cloud security →

Secure your cloud platforms, applications and pipelines with the likes of cloud native application and posture protection, and security incident and response management.
 

Cloud data protection →

Protect your data with immutable backups, rapid recovery and built‑in resilience, hosted in certified Australasian data centres that support your compliance and sovereignty requirements.

Hybrid & private cloud →

Operate hybrid and private cloud with confidence using sovereign, Datacom‑operated platforms that balance flexibility, cost, compliance and control for critical workloads.

Solve key business priorities with cloud‑native solutions and digital technology such as artificial intelligence (AI), automation and data platforms.

Cloud innovation →

Leverage cloud, AI and digital technology to solve challenges such as operational efficiency, sustainability, customer experience and workforce productivity, turning ideas into measurable outcomes.

App modernisation →

Modernise legacy applications through advanced AI, expert engineering, or a blend of both, so you can improve performance and experience securely, confidently and with minimal disruption.

Private AI platform →

Run AI workloads securely on private, GPU‑enabled, sovereign infrastructure to keep sensitive data protected while accelerating innovation.

Artificial intelligence →

Datacom combines deep local expertise with global AI capability to deliver human‑first AI solutions for enterprise organisations and government agencies across Australia.

Container service →

Develop, run and manage applications in containers without the complexity of managing the underlying infrastructure, improving portability and speed to market.

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Unsure where to begin to be cloud-smart?
Take our short quiz to find your best-fit cloud model and platform.
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How Datacom supports your cloud journey in Australia

 

Cloud consulting 

Strategic alignment, architectural clarity and engineering excellence from cloud consulting experts who understand global platforms and the Australian regulatory and compliance landscape.

Enterprise cloud centre of excellence 

We help you design, establish and enable the right people, processes, and governance to drive value across your organisation by leveraging the cloud effectively.

Complete cloud solutions 

We deliver flexible, end-to-end cloud solutions that adapt to your needs — whether you are moving systems to the cloud, improving what you already have, or looking to innovate and solve business needs.

Cloud smart delivery 

We help you select the right technology for the right outcomes while considering organisational resilience, protection and compliance in every solution — evolving how you work and enabling your people in adoption.

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Why Australian organisations choose Datacom for cloud solutions and services

Datacom has been running critical cloud and infrastructure for Australian public and private sector organisations for decades, with teams based in Australasia. We combine Australian‑hosted infrastructure, deep partnerships with leading public cloud providers and 24/7 local support so you have a cloud partner who understands your regulatory requirements, connectivity constraints and business priorities.

  • Certified cloud expertise

    With more than 60 years of experience with local organisations, our team help boost business maturity and unlock innovation.
  • Breadth and depth of expertise

    Experts in SaaS, PaaS, IaaS and hybrid cloud, with skills spanning AI, data, networking & edge computing, delivering tailored solutions.
  • Global partnerships, local delivery

    Global cloud partnerships with local presence give you flexible, tailored solutions backed by trusted expertise.
  • Practical support

    We help you choose the right platforms and support your people and processes to ensure cloud success within budget.
Our global partners in cloud
cloud-research

DATACOM'S SIXTH ANNUAL CLOUD REPORT

Delivering the promise of cloud

Datacom’s 2025 Cloud and Infrastructure Report draws on primary research from more than 500 organisations across Australia and New Zealand to explore whether cloud is delivering returns and what is needed to build greater digital resilience.

Now in its sixth year and produced with Tech Research Asia, it is one of Australasia’s largest longitudinal studies of cloud adoption and provides practical insights for New Zealand leaders planning their next phase of cloud investment.​

 

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customer-stories
faqs

Frequently asked questions

What are cloud services?

Cloud services are computing resources such as infrastructure, platforms or software delivered over the internet instead of from your own servers. They let you run applications, store data and deliver digital experiences using shared, scalable platforms managed by providers like Datacom and leading public clouds.​

For Australian organisations, cloud services range from public cloud (AWS, Microsoft Azure, Google Cloud) to private, hybrid and sovereign cloud platforms hosted in certified local data centres.

Cloud services can be public, private, hybrid or sovereign, and they are designed to improve agility, resilience, security and cost‑efficiency compared to traditional on‑premises environments.

Do I need managed or unmanaged cloud services?

Unmanaged cloud services give you raw cloud infrastructure and tools, but your internal teams remain responsible for design, configuration, security, monitoring and optimisation. Managed cloud services from Datacom add 24/7 operations, incident response, backup and recovery, cost optimisation and security management, so you get enterprise‑grade outcomes without carrying all the operational burden.

Most Australian organisations choose managed or co‑managed models so they can focus on customers and innovation while Datacom manages day‑to‑day cloud operations, compliance and optimisation across public, hybrid and sovereign environments.

How long does a migration to cloud typically take?

A cloud migration can take anywhere from a few weeks for a small, well‑defined workload to many months for complex application portfolios and multi‑site environments. The timeline depends on factors such as the number of applications, integration complexity, data volumes, compliance needs and how much modernisation you do during the move.

Datacom uses a multistage Cloud Adoption Framework and structured migration approaches, often supported by programmes such as Microsoft’s Azure Migration and Modernisation Program (AMMP) and Amazon’s Migration Acceleration Program (MAP), to assess readiness, plan the roadmap and accelerate migrations while maintaining stability.​

Many migrations can be delivered in under 90 days using Datacom’s proven frameworks.

What are the benefits of hybrid cloud, and how is it different from multi‑cloud?

Hybrid cloud combines combines private or on‑premises infrastructure with public cloud services, allowing you to keep sensitive or latency‑critical workloads close while using public cloud for scale and innovation. This helps Australian organisations balance performance, compliance, data residency and cost.

Multi‑cloud means using services from more than one public cloud provider, such as AWS and Microsoft Azure or Google Cloud, often for best‑of‑breed capabilities or resilience. Datacom designs and operates hybrid and multi‑cloud environments, including sovereign cloud, so they remain secure, manageable and cost‑effective.

Where is cloud data stored when using Datacom?

Where your data is stored depends on your chosen platforms, regions and sovereignty requirements. Datacom stores customer data on certified data centre infrastructure across Australia and New Zealand for its own sovereign and private cloud services, helping organisations keep data and digital assets within local jurisdiction.

When using public cloud, Datacom helps you select appropriate regions, and apply controls so workloads meet Australian data‑residency, security and compliance expectations.

Who provides enterprise‑grade cloud services in Australia?

Enterprise‑grade cloud services in Australia are provided by partners that combine certified expertise, secure local infrastructure and strong relationships with hyperscale clouds. Datacom is one of these providers, underpinned by years of cloud implementation, migration and operations experience, delivering cloud migration, managed services, hybrid and sovereign cloud, and AI‑enabled innovation for Australian enterprises and government agencies.

Why does local Australian cloud support from Datacom make a difference?

Local Australian cloud support means your partner understands Australian regulations, industry frameworks and data‑sovereignty expectations, which reduces risk and speeds up governance and decision‑making. Local teams can respond in the same time zone, coordinate on‑site activities and align cloud roadmaps with Australian connectivity, labour market and industry conditions.​

Datacom combines this local presence with A/NZ‑based sovereign platforms and global cloud partnerships, so Australian organisations get enterprise‑grade expertise, 24/7 operations and practical support for their teams throughout cloud adoption and ongoing operations.

What should Australian organisations consider when choosing a enterprise-grade cloud services provider?

Australian organisations should look for a provider with proven experience in similar industries, strong security and compliance credentials, local data‑residency options and the ability to support public, hybrid and sovereign cloud. It is also critical to evaluate their managed services capability, FinOps practices, incident response model, automation maturity and approach to governance and operating‑model design.​

Datacom’s Cloud Adoption Framework, sovereign cloud designation and partnerships with hyperscalers such as Microsoft, AWS and Google allow Australian customers to align cloud platforms and operating models with business goals while meeting regulatory and resilience requirements.​

What are Datacom managed cloud services and solutions?

Datacom managed cloud services and solutions provide end‑to‑end management of cloud environments across public, private, hybrid and sovereign platforms for Australian organisations. Services include 24/7 monitoring, service desk, incident and problem management, patching, backup and disaster recovery, security operations and ongoing performance and cost optimisation using FinOps and governance frameworks.

These services are built on Datacom’s Cloud Adoption Framework and multi‑cloud expertise, ensuring workloads are moved to the right platforms, configured according to best practices and run efficiently once they are there. This enables customers to reduce risk and operational overhead while focusing on innovation and core business outcomes.

What cloud consulting and advisory services does Datacom offer Australian organisations?

For Australian organisations, Datacom’s cloud consulting and advisory services are anchored in an in‑house Cloud Adoption Framework (CAF) that blends local experience with global best practices from the Open Alliance for Cloud Adoption and the Microsoft, AWS and Google cloud adoption frameworks. This ensures cloud strategies are aligned with business goals and can be reused across Azure, AWS or hybrid projects.

Consulting typically includes cloud readiness assessments, multi‑cloud strategy and roadmap development, cloud governance and operating‑model design, and cloud security and compliance strategies. Datacom’s CAF has helped achieve Azure Expert MSP and AWS MSP‑level capabilities, giving our customers access to programmes such as AMMP and MAP to help fund and accelerate cloud adoption and modernisation.

Combine capabilities for smarter cloud solutions

Explore related solutions and how we support your industry to further enhance your cloud experience.

  • Data centres

    Secure, scalable data centres across Australasia supporting hybrid, AI and sovereign cloud. View data centres
  • Application services

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  • Artificial intelligence solutions

    Ethical, people-first AI built and managed locally for enterprise and public sector. Discover AI solutions
  • AI sandpit

    Datacom's AI Sandpit provides a safer path to AI for your organisation, enabling on-premises or hybrid deployments from pilots to production for all. Unlock AI safely
  • Managed IT services

    24/7 IT support including service desk, field and lifecycle services to scale ops. Managed IT support
  • Security services

    Holistic security across identity, data, apps and operations that scales with cloud. View security services
  • Financial services

    Enhance customer trust and operational agility with compliant digital platforms. Transform finance
  • Education

    Transform education outcomes with secure infrastructure, hybrid learning and AI. Modernise education
  • Healthcare

    Enable modern care delivery with secure cloud, automation, and AI-led solutions. Support modern care
  • Federal government

    Secure and digital public services built for government organisations and citizens. Government support
  • Local government

    Enable councils to modernise operations and boost engagement through cloud tools. Local government cloud
  • Digital resilience

    Thrive, not just survive, with integrated solutions that protect systems, data, and trust while keeping you agile for innovation and growth. Explore resilience
  • Technology lifecycle services

    Asset management made effortless, combining our deep expertise with solutions designed specifically for the modern workplace. Learn more
  • Procurement

    End-to-end IT procurement services, including sourcing, vendor management, contract negotiation, and ongoing support. Datacom also have subject matter experts across hardware, infrastructure, networking and software to work with you to create and align to your future road map. Explore services
  • Software management and licensing

    Streamline software and licensing with expert procurement systems, tailored licensing, and smart purchasing software solutions. Explore more