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Fast-moving consumer goods & retail

Get future-ready digital solutions to enhance customer service and loyalty.
Fast-moving consumer goods & retail
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A winning package of customer service and value for money.

Businesses in the FMCG (fast-moving consumer goods) and retail space need future-ready digital solutions to run smoothly and drive customer loyalty. Datacom's expertise can help companies create modern websites that enhance customer experience, as well as helping enhance distribution processes through automation.

How we support the FMCG and retail industry

Your customers have high expectations for their digital shopping experience. Datacom can help set you up for business success and customer loyalty.

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    Extended logistics

    Reduce costs and improve efficiency with Datacom's extended logistics supply chain. Learn more
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    Modern data platform

    Traditional data warehouses alone are no longer enough for modern data management. At Datacom, we’re experts in implementing modern data platforms to help you get the most from your data. Learn more

Our customers

How customers shop is continuously changing. Fortunately, we make sure our customers are always first in the queue to receive technologies and platforms to boost their sales.

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What our customers have to say

Datacom accommodated our very tight time schedule and gave us the right level of support when we needed it. Thank you for enabling us to be the first company to go-live with SAP S/4 HANA in Australasia.
JG
Jonathan Good
Former chief technology and operating officer, T&G
Read our top customer stories and articles
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Small changes add up to great customer experiences at Humm Investing in new tech platforms is one way to get a return, but as Humm has learned from working with Datacom, sometimes it is about finding smarter ways to use what you already have.
Virtual assistant a 'game changer' for Humm Group The Humm Group has introduced their virtual assistant ‘Emm’ and can now provide 24/7 support to their ‘buy now pay later’ customers, and their customer service agents are reaping the benefits too.
Making life easier for Kennards customers boosts bookings A new Kennards Hire website is helping the equipment hire company remove its customers’ pain points and has seen a 20% increase in its conversion rate.
Hiko: the chatbot helping up to 5000 customers every month Mercury's chatbot Hiko is helping up to 5000 customers a month, cutting wait times for people needing help and giving the customer engagement team more time to focus on resolving complex queries.
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Understanding the supply chain blues Supply chain is a hot topic right now. It's why in our recent IDC Digital Agility survey, many considered supply chain issues to be the biggest challenge facing their organisation today.
Virtual shopping for Fonterra customers An international virtual supermarket gives the New Zealand dairy co-operative an opportunity to test new and current products, and to see which products shoppers think are cream of the crop.
Trusting partnership underpins smooth data centre migration Transferring Pronto Software and its 450 customers to state-of-the-art new data centres in Australia seemed too difficult to do. With Datacom@AirTrunk however, the risk was worth the reward.
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Helping more than 1,000 businesses pay 25,000 employees How a cloud-based payroll system aids employees across Australia, India and Sri Lanka to help 25,000 members of staff receive their salaries on time, every time.
Past the best before date: Four Square’s new ordering system With over 200 stores across New Zealand, Four Square has a recipe for success. But like with any good recipe, it needs good ingredients and its ordering system no longer cut the mustard.
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