Discover — Customer Stories, Ebooks, Video & Resources

New Support Crew Platform Live and Ready to Connect People Datacom graduates have revamped Support Crew, enabling people to easily coordinate help for family and friends in need.

Focus on team and customers creates memorable experiences Anish Sharma knows that creating memorable experiences for customers starts with your people.

Award-winning innovation at Tasmania's Central Coast Council The Antenno app has boosted community engagement and service efficiency for Tasmania's Central Coast Council.

Datacom celebrating Hawke’s Bay businesses after tough year Datacom says there's a lot to celebrate at this year's Hawke's Bay Business Awards, including resilience and recovery.

How Datacom supported the Scion team to jumpstart innovation An innovation sprint series has helped Scion unlock smart ideas to deal with forestry debris and turn waste into value.

How CX earned a seat at the leadership table MD Stacey Tomasoni reflects on Datacom's 30 years in contact centres and customer experience - and what she's learned.

Two-way digital channels a vital next step for councils Local government has good levels of engagement (even with Gen Z) but there is growing demand for better digital tools.

Solving the interoperability problem in NZ healthcare Raghu Hegde is harnessing Datacom’s expertise and experience to help improve digital healthcare solutions.

Datacom joins ServiceNow Partner Programmes Datacom has joined two ServiceNow Partner Programmes to enhance digital transformation and meet rising demand.

Datacom named Riverbed “Innovation Partner of the Year” Receiving Riverbed's Innovation Partner of the Year Award reflects Datacom's exceptional service delivery.

New report looks at "The digital face of government" in NZ "The digital face of government" report shows where NZ agencies are falling short, but relatively easy fixes exist.

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