We empower organisations to confidently use AI, equipping your teams with the skills and tools needed to create practical, responsible, and locally relevant solutions. This isn’t just about incremental gains — it’s about transforming how your organisation works by combining human expertise with advanced AI innovation. The result? Smarter decision-making, improved efficiency, and greater value delivered across every part of your operations through AI-driven automation that genuinely enhances human capability.
Despite record investment in AI, many organisations are still only scratching the surface of its productivity benefits. Our latest research highlights this gap: while most organisations are increasing their AI spend, only a small fraction—often less than 10–15% — have achieved widespread, mature AI adoption across the business. This is especially surprising given that smart tools and AI assistants are now seen as one of the most significant productivity boosts since office software.
Many AI initiatives fall short due to poor integration, limited change management, and a reliance on disconnected tools. We cut through the hype with practical solutions that solve real problems and deliver measurable outcomes.
Our holistic approach starts with a Productivity Impact Assessment to identify friction points and quantify value. We validate the return-on-investment (ROI) through targeted pilots and scale success using secure, integrated MLOps practices — ensuring your AI delivers lasting impact aligned to your business goals.
We use AI to address the everyday bottlenecks that slow teams down by streamlining tasks, reducing friction, and helping people focus on what really drives performance.
We develop AI solutions to remove friction, automate routine work, and unlock insights so your teams can move faster, focus better, and stay ahead.
We approach AI by understanding the challenges that your organisation is facing and the outcomes you are working towards. You can choose to focus on one approach at a time – or all of them can work in harmony.
AI has evolved from simple analytical tools that identified patterns in data, to advanced systems than can understand, create and make autonomous decisions. We help organisations build the right AI capabilities to effectively meet your organisational needs now and in the future.
Unleash AI’s full potential with models tailored specifically to your business.
We go beyond generic, out-of-the-box solutions by developing AI that understands your unique data, challenges, and operational needs. By focusing on precision and accuracy, we create powerful AI-driven strategies that solve your specific problems and give you a competitive advantage that one-size-fits-all approaches simply can’t match.
Keep your applications fast, secure, and efficient by modernising outdated platforms with AI-powered tools and scalable cloud technologies.
We help organisations upgrade their core applications to reduce technical debt, automate routine processes, and improve user experience. Our approach ensures your apps are easier to maintain, more secure, and built for long-term success — supporting compliance, continuity, and cost savings.
Our team of AI consultants can provide you with structured assessment frameworks, governance models, and validation approaches to help you set up AI the right way — ensuring clarity, confidence, and early wins through proof-of-concept implementation.
We uniquely combine deep local expertise with global AI capabilities to deliver practical, human-enabled AI solutions that create tangible business value. We help you find practical ways of working with AI to inspire your team to decide on what they should focus on and what they want to offload to help drive innovation and business growth.
When you choose Datacom, you’re making a choice that keeps your enterprise AI solutions local and safe.
We understand your local business environment while leveraging enterprise-grade AI capabilities.
From strategy through to implementation, we provide comprehensive AI services backed by decades of technology expertise.
Our AI journey takes you from understanding to acceleration, ensuring sustainable AI adoption.
We focus on empowering people with AI, not replacing them - ensuring solutions that enhance rather than disrupt your workforce.
Together with our customers, we're shaping a future where AI augments human potential while delivering measurable business outcomes.
AI enables measurable gains in efficiency, speed, and accuracy by automating repetitive tasks and streamlining processes. Many organisations begin to see return on investment from initial pilot projects within weeks or months, especially when targeting high-impact areas. The timeline for ROI depends on the complexity of the solution, but early wins from AI deployments often build momentum for broader transformation.
AI is designed to enhance—not replace—your workforce. It handles time-consuming, repetitive tasks so that employees can focus on higher-value, creative, and strategic work. This approach increases job satisfaction, reduces burnout, and creates a more engaged, empowered team. The goal is to amplify human capability through intelligent assistance, not eliminate it.
AI integration can be low-disruption when approached strategically. By starting with a productivity impact assessment and implementing AI in iterative pilot programs, businesses can realise early benefits with minimal operational risk. Integration with existing IT environments is managed through modern MLOps practices to ensure reliable deployment and performance across your systems.
AI drives the most value in areas where manual effort, delays, or inefficiencies are common. High-impact use cases include automating data entry, improving document search, generating content faster, supporting decision-making, and enhancing communication or customer service workflows. Identifying these opportunities early helps prioritise projects that deliver immediate productivity improvements.
AI relies on quality data—both structured (like spreadsheets or databases) and unstructured (such as emails, documents, or transcripts). Success depends on having accessible, secure, and well-governed data. This includes implementing data governance, pipelines, and privacy controls. Clean and organised data ensures that AI models generate relevant, accurate outputs and can be scaled reliably across your organisation.
Responsible AI starts with clear governance. That includes setting fairness, transparency, and accountability principles for how AI is used. We help organisations mitigate bias, maintain human oversight, and comply with privacy standards to ensure AI is trusted by employees and stakeholders. Communicating AI’s role clearly also supports cultural adoption and reduces fear or resistance.
Yes. AI solutions are most effective when tailored to your unique workflows, systems, and data. We customise models—including Large Language Models (LLMs)—to suit your environment and business goals. With scalable infrastructure and strong deployment practices, AI can expand from pilot programs to enterprise-wide adoption, supporting growth and change as your organisation evolves.
