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Harnessing the power of Microsoft Copilot, Datacom can help you transform productivity for everyone—from sales and customer service representatives to IT pros and developers alike.
Put the power of natural language AI in the hands of your people and revolutionise work.
Copilot is an AI-powered assistant integrated into Microsoft's suite of products like Microsoft 365, Dynamics 365, and many other applications across the Microsoft ecosystem.
The strength of Copilot lies in its ability to bring together information and data from your organisations already trusted, different sources like, CRM, Outlook, Teams, and SharePoint. It gives your people agency, using in-app and cross-app capabilities to revolutionise work.
Like any successful digital transformation project – assessing readiness, careful planning and risk mitigation is key to maximising your impact.
From preparing your technical and data infrastructure, to hunting out the use-cases that will optimise workflows, and through to a successful end-to-end integration - we'll partner you to design and implement the optimal Microsoft Copilot experience. This ensures a value-driven strategic approach that importantly, balances risk and rewards.
Work smarter, be more productive, boost creativity, and optimise everything with Copilot—an AI companion that works everywhere you do and intelligently adapts to your needs.
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Datacom’s approach is to strategically co-create the Copilot experience alongside our customers. As we plan, discover and design together we’ll ensure Copilot answers real strategic business needs.
From elevated customer experiences to supercharged employee productivity there are infinite use cases for Microsoft Copilot to revolutionise work. It is proving it’s value, but organisations need to be strategic about its use and remember that good quality content (or information) is still king. Importantly, we’ll assess and ensure the IT ecosystem and data estate is ready. We’ll guide you on the optimal ways to tidy up your information domain to prepare too.
ChatGPT is a natural language processing technology from OpenAI. Microsoft Copilot is an AI-powered digital assistant integrated into Microsoft applications. Both use natural language processing (NLP) and are examples of generative AI.
While ChatGPT relies on its pre-trained knowledge, Copilot combines broad language understanding with access to an organisation's specific data within the Microsoft 365 ecosystem, providing more contextual and up-to-date responses within that environment.
Copilot is integrated into various Microsoft platforms and products, providing a more interactive and efficient digital workspace. Here is a list of the key ones:
Microsoft 365 Apps: Copilot is available in Word, Excel, PowerPoint, Outlook, and OneNote, providing AI-powered assistance for creating content, analysing data, managing emails, and more.
Microsoft Teams: Copilot helps streamline meetings, automate tasks, and enhance communication and collaboration within Teams.
Windows: Copilot is integrated into Windows 11 and Windows 365, helping users manage their devices, perform tasks, and enhance productivity across various applications and services.
Microsoft Edge: Copilot enhances the browser with features like summarising web pages, assisting with research, and providing contextual information.
Power Platform: Copilot is available in Power Apps, Power Automate, Power Pages, and Power BI, enabling users to create and automate processes, build websites, and generate insights from data using natural language queries.
Dynamics 365: Copilot in Dynamics 365 aids customer service, sales, and other business processes by synthesising data and providing actionable insights
GitHub: GitHub Copilot assists developers by suggesting code and providing context-aware coding solutions within the GitHub environment.
Microsoft Security: Security Copilot leverages AI to enhance threat detection, response, and overall security posture.
Copilot can be subscribed to and implemented easily, but like any digital transformation technology it is best to mitigate risks with the advice and assistance of IT professionals.
Our AI approach at Datacom is to strategically co-create alongside the customer. As we plan, discover and design together we’ll ensure your Copilot deployment answers real strategic business needs and targets the big win areas for productivity gains and value-adds. Of utmost importance, we’ll assess and ensure the IT ecosystem and data estate is ready We’ll guide you on the optimal ways to tidy up your information domain to prepare too.
The quality of AI outputs is wholly dependent on the quality of data that is available – garbage in, garbage out. For example, AI can be a powerful predictive tool and can identify patterns and trends within your business that you can use to guide strategic decisions, but if the data is off, then the AI analytics will be too.
Recent Datacom commissioned research shows New Zealand business may not have the quality of data to capitalise on AI and all it offers. Learn more here.
Readiness assessments are the way to be certain. Our readiness reports provide a clear roadmap, ensuring that your team is well-prepared to embrace AI. Additionally, our customised technical implementation plans streamline the adoption process, minimising disruptions and maximising productivity. The result? A smoother, safer transition and faster ROI.
Talk to your Datacom partner to ascertain the best approach. There are two Datacom consulting products for Copilot which contain readiness assessments, these are: Launchpad and End-to-End journey.
Copilot runs on your Microsoft tenancy, so your information remains as secure and private as the documents held in Sharepoint, and the chats in your Teams account. However, you may look to use other, more specialised third-party AI models for different purposes, such as legal research, or graphic design.
You need to be really careful that information shared with models beyond the realm of your Microsoft tenancy is secure and kept private. When it comes to factual inaccuracies, bias and use of copyrighted information, the major LLM developers, Microsoft included, have put a lot of guardrails in place.
Users can effortlessly adopt Copilot to streamline their workflows, while developers or creators have the flexibility to extend Copilot by integrating custom data. The core features that Copilot is built upon can also be used to build custom copilot solutions, which can be seamlessly integrated into new or existing applications.
The beauty of Copilot is it’s extendability.
We understand the business value of experience-led solutions and services. With our partners, we scale and expand opportunities, and pave the way for a transformative digital future in Australasia.
