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Financial services

From AI to business processes, get better value for money and improved CX.
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Deliver valuable customer experiences with digital transformation in the financial services industry.

There is plenty of room for digital transformation in the financial services industry. From adopting next-generation technology, like artificial intelligence, right through to changing business processes, the opportunities for financial services to provide tangible value to customers is huge.

Datacom can help this industry get set up with future-ready solutions, including choosing the best secure, accessible way of storing customer data. 

We'll work with you find out what your customers want from you, and what your business goals are. We'll design and put in place the right technology and processes to set your business up for success.

Digital resilience for New Zealand’s financial services

For New Zealand’s financial services, digital resilience means safeguarding customer data, meeting stringent regulatory requirements and ensuring uninterrupted, high-performance operations. Datacom delivers compliant hybrid cloud, AI-enabled monitoring and secure data management that supports risk controls, governance and agile decision-making. We help banks and insurers stay resilient amid regulatory changes and market volatility while sustaining customer trust and experience.

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How we support the financial services industry

Financial services that adopt business and digital transformation see increased value and better customer experiences.

  • Artificial intelligence

    Artificial intelligence helps you harness powerful technology to unlock startling value. Learn more
  • Business transformation

    Business transformation unlocks the strategic value of your people, processes, and technology. Learn more
  • Contact centres

    Customer contact services and customer experience solutions at scale. Learn more
  • Robotic processing automation

    Automate the predictable and humanise the interactions with Datacom's robotic process automation. Learn more
  • Microsoft Dynamics 365

    Manage 'know your customer' (KYC) and 'anti-money laundering' (AML) processes, automate new clients, and modernise ageing tech. We specialise in staffing systems and core insurance policy systems. Learn more

AI-powered engineering

Modernise business apps

Upgrade your legacy platforms with AI-powered tools and scalable cloud technologies to keep your applications fast, secure, and future-ready.​

​Our modernisation approach goes beyond surface upgrades. We help reduce technical debt, embed automation into core workflows, and elevate user experiences through intelligent orchestration. The result? Applications that are easier to evolve, more resilient, and optimised for long-term performance, compliance, and cost efficiency.

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Our customers

We help our customers in financial services find the real value of saving with our cost-effective solutions.

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Customer videos

Useful links

  • Discover more

    Hear insights from Datacom’s customers and expert team about how they’re using tech to solve challenges and make a difference. Learn more
  • Partners

    Explore our valued partnerships with the world’s most innovative tech providers. Learn more
  • Careers at Datacom

    From experienced professionals to graduates, we have roles and job opportunities for you. Learn more