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Managed WAN services

Datacom's managed wide-area network (WAN) services provide fast, secure, and resilient networking at the edge.

Fast, secure, and resilient networking at the edge.

Datacom’s managed WAN service is designed from the ground up to provide industry-leading support for your network. It's built around ITILv3-compliant processes and functions and is integrated with Datacom’s service desk function. We support our managed WAN services with enterprise-class monitoring and management tools and operate 24/7, 365 days per year to provide your organisation with a natively secure and highly functional service.

Today’s reality dictates that the size of your business is irrelevant. Your network will expand across multiple sites and a hybrid workforce, increasing demand and expectation around security, speed, performance, and flexibility. The need to optimise your infrastructure intelligently, from anywhere, at any time is an inevitable outcome. 

At Datacom, we start with a security-first approach. When an organisation’s security is breached through its network, it's usually network vulnerabilities that arise through human error — a firewall rule is misapplied, a virtual local area network (VLAN) is trunked to the wrong port, an unneeded service is left running on a server, or a security patch is overlooked. 

Our robust processes — particularly in change management — are designed to help avoid errors. We help enforce proper change management, including careful translation of business requirements to technical changes, documented implementation and rollback plans, thorough testing, and peer review. This is essential for maintaining the integrity of your network.

Our job is to remove the pain of dealing with multiple telcos and suppliers by providing you with a seamless experience to focus on what really matters to you — running your business and providing to your customers.

SE
Sam Ereckson
Associate director, networks New Zealand, Datacom

Telco-independent

We can support your required solutions regardless of your preferred vendor. We partner with at least 13 providers in New Zealand alone.

Highly certified experts

We guarantee quality at all levels of our service as our team boasts the highest number of certifications in Microsoft and Cisco alone.

Top vendor coverage

Datacom offers one of the most complete portfolios of solutions in the market in Australia and New Zealand.

Flexible

From a redundant ethernet-delivered service to discrete services ranging across internet, wireless, and/or private internet protocol (IP).

Our expertise includes

Frequently asked questions

Can't I just negotiate a deal with a telco myself?

Yes, you can if you want to, and we are happy to novate it over. We do, however, have a combined buying power that may be advantageous for you.

Can I use free tools to manage it myself?

You don't need to occupy your staff with operational matters. Let us do the day-to-day while you focus on projects and your business' future state.

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Unified communications and collaboration

Collaborate together, anywhere, with unified communications.