Datacom’s managed WAN service is designed from the ground up to provide industry-leading support for your network. It's built around ITILv3-compliant processes and functions and is integrated with Datacom’s service desk function. We support our managed WAN services with enterprise-class monitoring and management tools and operate 24/7, 365 days per year to provide your organisation with a natively secure and highly functional service.
Today’s reality dictates that the size of your business is irrelevant. Your network will expand across multiple sites and a hybrid workforce, increasing demand and expectation around security, speed, performance, and flexibility. The need to optimise your infrastructure intelligently, from anywhere, at any time is an inevitable outcome.
At Datacom, we start with a security-first approach. When an organisation’s security is breached through its network, it's usually network vulnerabilities that arise through human error — a firewall rule is misapplied, a virtual local area network (VLAN) is trunked to the wrong port, an unneeded service is left running on a server, or a security patch is overlooked.
Our robust processes — particularly in change management — are designed to help avoid errors. We help enforce proper change management, including careful translation of business requirements to technical changes, documented implementation and rollback plans, thorough testing, and peer review. This is essential for maintaining the integrity of your network.