Line drawing of Datacom's Sydney SYD1 data centre

Datacom's Sydney West data centre

AirTrunk SYD1

Datacom’s service in AirTrunk’s hyper-scale Sydney data centre.

Datacom’s service in AirTrunk’s hyper-scale Sydney data centre.

AirTrunk SYD1 is the largest data centre in New South Wales (by MW capacity), and our colocation suite there is part of Datacom's trans-Tasman interconnected data centre network that spans Datacom’s two Australian locations and our four New Zealand data centres.

Datacom has partnered with AirTrunk to enable our customers to access and use facilities of a scale otherwise only available to the largest public cloud providers. With our dedicated data floors and 24/7 on-site team, our customers get Datacom's renowned service, coupled with the hyper-scale facilities AirTrunk provide.

Our customers span industries from international cloud and telecommunication providers, government departments, enterprise companies, major banks and financial organisations, and a range of IT service providers.

AirTrunk SYD1 is located in Sydney and is one of AirTrunk’s state-of-the-art data centres, built to meet the demands of the world’s largest public cloud providers with 100 per cent reliability and the most stringent levels of security backed by industry-leading certifications.

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Line drawing of Datacom's Sydney 'AirTrunkSYD1' data centre
Security
On-site team
Neutrality
Certifications and compliance
Sustainable energy and runtime
Protection
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Security

The site offers a fully secured perimeter, internally integrated CCTV and intrusion detection systems, and perimeter fencing. We keep visitor management module records, and operate our security systems to the highest standards, with 24/7 remote and on-site security guards.

Line drawing of Datacom's Sydney 'AirTrunkSYD1' data centre
Security
Light Blue tick icon

Security

The site offers a fully secured perimeter, internally integrated CCTV and intrusion detection systems, and perimeter fencing. We keep visitor management module records, and operate our security systems to the highest standards, with 24/7 remote and on-site security guards.

On-site team

On-site team

Our data centre team are on-site to help you 24/7, with skilled and experienced technicians available to help with everything from a physical device check to full rack installation services. Customers can access also access AirTrunk SYD1 24/7 to work on their own equipment.

Neutrality

Neutrality

We are committed to telco and service provider neutrality for the lifetime of our facilities, so you can choose the provider that works best for your needs.

Certifications and compliance

Certifications and compliance

AirTrunk SYD1 is a highly certified data centre and customers of the facility all benefit from the assurance of a package of certifications held either by ourselves or AirTrunk, including ISO27001, Type 2 SOC 2, PCI-DSS, GDPR.

Sustainable energy and runtime

Sustainable energy and runtime

AirTrunk SYD1 is designed for highly efficient use of power, with an industry-leading design PUE of 1.15.

At AirTrunk SYD1, IT power is provided via 2N supply to the site from diverse grid feeds. On-site protection is provided by 2N generators and 2N overhead outlets to customer racks. Mechanical services are supported by 2N grid supply and N+1 generators for all mechanical loads enabling fault tolerance and concurrent maintainability.

Protection

Protection

AirTrunk SYD1 is universally protected in case of fire with a VESDA aspirating smoke detection system. A ProInert gas flood fire suppression system is deployed throughout the data floors. Direct alarm connections with the local fire brigade are also in place.

Our expertise includes

SYD1 has you covered with first class features plus a wide range of compliance and certifications.

It's an ideal data centre option for large or smaller enterprises looking for space near Sydney, and our flexible contracts and consumption-based pricing options are ideal for customers looking for cost-effective housing in facilities of the highest standards.

We also offer connectivity with no ongoing cross-connect fees, and our team are on-site 24/7 providing services such as power cycling equipment, rack checks, and installation work. You don’t even need to come to the site if you don’t want to — we can do it all for you!

The certifications our dedicated data halls have achieved include ISO27001, PCI-DSS, Type 2 SOC 2 (report), and the general data protection regulation (GDPR), meaning you know your digital assets are in safe hands.

Our dedicated data halls are rated three plus and offers 100 per cent power, cooling, and security service-level agreements to all customers.

3+ rated, 100% SLA availability, 130MW capacity, 200+ racks.

Frequently asked questions

What does each certification mean?

  • ISO27001: An international standard on how to manage information security.
  • ISAE3000: An international standard for risk management.
  • PCI-DSS: The payment card industry data security standard (PCI-DSS) is an information security standard for organisations that handle branded credit cards from the major card schemes.
  • UpTime M&O: Assessment of staffing, organisation and training practices, preventive maintenance programme, operating conditions, and planning, management, and co-ordination practices and resources.
  • GDPR: A set of guidelines that must be adhered to when collecting and processing information of individuals living in the European Union.

What is meant by colocation in data centres?

First, we need to cover the difference between an on-premise data centre and a collocated data centre. Sometimes “colocated” data centres are referred to as “hosted” data centres.

On-premise data centre: Where you have your own mini data centre, with servers and equipment housed within your own office building or a separate facility that you own and manage. You're responsible for everything, from buying the equipment to maintaining the physical space and security. 

Colocated data centre: Renting a space within a data centre facility owned by a third-party provider. You house your own servers and equipment, but the provider takes care of the building, security, power, cooling and access to internet/cloud connectivity.  We think of it like renting an apartment for your servers in a building specifically designed for data storage.

What is the difference between data centre as a service and colocation?

Colocation is like renting an apartment for your servers in a building designed for IT equipment storage. You provide your own IT equipment (servers, storage, firewall) and software, and the colocation provider takes care of the physical facility, including:

  • Power and cooling

  • Security (physical access)

  • Network connectivity options

Datacom's expertise focuses on secure colocation data centres, but here is an explanation of what Data Centre as a Service is: Think of Data Centre as a Service (DCaaS) as a fully furnished apartment with utilities included.  In addition to the physical space and security provided by colocation, DCaaS offers:

  • Hardware: the DCaaS provider rents you servers, storage and networking equipment. 

  • Software: the DCaaS provider may offer pre-installed operating systems, virtualisation software, or managed services for your applications.

  • Management: DCaaS providers handle most of the ongoing maintenance and management of your IT infrastructure.

DCaaS is an extension of colocation data centres, but provides the hardware, maintenance and energy as well as the physical space.

Who needs colocation?

Datacom recommends anyone with their own IT equipment stored on premise should talk to us about moving it to a secure colocated data centre.

Useful links

  • Orbit — Auckland, New Zealand

    New Zealand's most highly regarded data centre. Learn more
  • Kapua — Hamilton, New Zealand

    Hyper-scale facility purpose-built for large-scale deployments. Learn more
  • Abel — Wellington, New Zealand

    Highly rated and fully refreshed in central Wellington. Learn more
  • Gloucester — Christchurch, New Zealand

    The benchmark for South Island data centres, in central Christchurch. Learn more
  • AirTrunk MEL1 — Melbourne, Australia

    One of Australia’s largest data centres, in partnership with AirTrunk. Learn more